The Agency

161 South San Antonio Road # 1
Los Altos, CA 94022

Reviews:

Jimmy Nappo

The Agency

June 20, 2013

ZillowVERIFIED

- User2445046

Jimmy Nappo

The Agency

August 17, 2017

ZillowVERIFIED

Jim and Jimmy helped us in our search for our first home on and off for two years (no fault of theirs it took that long, there were issues with our loan). When we found the home we really wanted, they helped us beat out an all cash offer. The days leading up to making the offer were nerve wracking for us and Jim was very responsive through many phone calls, texts and emails. The day the offer was due Jim kept in touch throughout the day and let us know in the late evening that our offer was accepted. During the final walk-through, Jim noticed there was debris and some of the seller's personal property still at the house. He talked to the seller's realtor and they cleaned everything up before closing. Thank you Jim and Jimmy for helping us navigate the process of buying our first home in this crazy market. Thank your for advocating for us through the whole process and for giving us the extra support and attention we needed as first time buyers.

- Jenocollazo

Jimmy Nappo

The Agency

August 2, 2012

ZillowVERIFIED

- User5565695

Jimmy Nappo

The Agency

January 16, 2015

ZillowVERIFIED

Jim and Jimmy Nappo are the consummate professionals. Their process of listing and selling my Mother's condo, from beginning to end, was like watching two skilled surgeons at work. They seamlessly worked their way though all the myriad of details, no matter how simple or complicated and produced a great result.Like a new patient, they kept me completely informed on every step and procedure. I live in another state, so this could have added an extra layer of difficulty. At no time did I feel "out of the loop" of what was happening. They would constantly communicate via phone or e-mail to explain or guide and educate me, when needed, so I could make intelligent decisions.Every step along the way from prep and staging, to listing, selling and finalizing went smoothly. That is a testament to their expertise and the experience and knowledge they each bring >then when you get them as a tag team it doesn't get any better. They are both very energetic, sincere and passionate about their work and taking care of the client. On top of that they have a great sense of humor and are just fun to hang out with.As I mentioned the end result was terrific. When put up for sale, in less than a week the condo sold for quite a bit more than the asking price. This was not only due to a hot market, but more importantly the Nappo's understanding of when and how to present the sale. I have only the highest regard for Jim and Jimmy Nappo and am very grateful to have had them as my agents. They don't come any better. Sincerely, Greg Glassman

- Manglass48

Jimmy Nappo

The Agency

November 22, 2017

ZillowVERIFIED

Jim and Jimmy are the best.Selling a home is a momentous and stressful event, especially after 55 years at the same address. Jim and Jimmy made the process much easier and secured a very successful outcome for us. Jim and Jimmy were always available to answer our questions and consistently provided us with wise counsel informed by their many years of experience and expertise. We especially appreciate that Jim and Jimmy spent significant time to address the particular concerns of each member of our family. Their sensitivity and exceptional people skills were especially appreciated as they helped us to negotiate a complex set of family dynamics regarding the sale of our home. Jim and Jimmy's kindness and attentiveness, combined with their deep knowledge of the local real estate market and their exceptional negotiating skills make them a winning pair of real estate agents. They went above and beyond what we would have expected -- that is why I say they are the best.

- Plumiped

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