Sereno

1100 Lincoln Avenue, Suite 170
San Jose, CA 95125

Reviews:

Arlene Finney

Sereno

August 9, 2014

ZillowVERIFIED

- User06938213

Arlene Finney

Sereno

May 30, 2019

ZillowVERIFIED

Arlene just finished helping my wife and me buy our first home. We were blown away by the consistently high level of service Arlene provided throughout the process.At our first meeting, we had a frank discussion about budget and about potential neighborhoods. This was where Arlene really shone: in addition to the areas we had been considering, she recommended that we look in the Rose Garden, a lovely neighborhood that hadn't been on our radar at all. There's no way that would have happened if we'd used an agent who was less familiar with the San Jose / south bay area. At that first meeting, she also walked us through a sample purchase offer and contract so that we would know what to expect. I can't emphasize enough how helpful this was to us as first time buyers.Next, Arlene set up an MLS search for us and gave advice about listings as they came up. When we started actually touring neighborhoods and seeing homes, we began to appreciate the full scope of her expertise -- Arlene knows the area so well that she quite literally doesn't need a GPS. At every place we visited she gave advice about how easy or difficult it would be to make the home work for us, should we decide to put in an offer. We wound up seeing lots of homes, but she never became impatient, even when I insisted on seeing places that she would've crossed off the list immediately (spoiler alert: she was right in every case).When we did find the perfect place and decide to make it happen, Arlene had the contract ready to go the same night and got our offer accepted the next day. During the closing period, she was available 24/7 and always on top of every detail. She knew a reasonably priced guy for everything, from carpet to foundation work to pest control. The level of personal attention we received was amazing; at the time, we absolutely felt like we were her only clients (though I now know that that wasn't true at all). When we finally got the keys to our new dream home, Arlene was genuinely thrilled for us and came prepared to celebrate with champagne. If you're reading this review and looking for an agent, call or email Arlene immediately! You'll be very glad you did. Arlene is an incredible realtor, and now she's become a treasured friend.

- David

Arlene Finney

Sereno

August 12, 2014

ZillowVERIFIED

My husband and I had the pleasure of having Arlene and her partner, Julie Carlson, on our side while going through the process of buying a home. Arlene's attitude was incredibly positive while we slogged through navigating a tough market and helped us immensely in believing that we would find our dream home (which we did!). Arlene was incredibly knowledgeable about the market and the neighborhoods that we were looking at. She struck the perfect balance of being realistic with us while encouraging us to try for homes that we really loved. When we found a home that we fell in love with, she and Julie did everything they could to make it happen for us. They presented our offer in person, kept in close contact with the selling agent, and when it was time to counter, gave us great advice about what our best options were. Arlene's experience with buying and selling homes was a huge advantage to us when it came to making sure that we were doing everything exactly as we were supposed to after our offer was accepted. She made sure that we were on top of all of the paperwork so we wouldn't miss any deadlines and she herself did everything exactly by the book. She had great recommendations for contractors to work with that we otherwise would never have found. The process of buying a home in this area was pretty daunting to us, but it made a huge difference for us to have someone who was so competent and positive on our side. Not only is Arlene a great agent, but a great person that anyone would be lucky to be working with on buying or selling a home.

- User45380691

Arlene Finney

Sereno

February 20, 2016

ZillowVERIFIED

- Daman0817

Arlene Finney

Sereno

November 12, 2020

ZillowVERIFIED

- Jillvanesssagarcia

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