Sereno

1100 Lincoln Avenue, Suite 170 #
San Jose, CA95125

Reviews:

Arlene Finney

Sereno

August 19, 2014

ZillowVERIFIED

As fate would have it, we met Arlene in the summer of 2011. We had been driving around the Rose Garden area of San Jose and stumbled across an open house. Arlene was the agent presenting the house. We chatted a bit with Arlene after viewing the home. At the time, our family had talked about selling our town home and moving into a single family home. This came up in conversation and Arlene made it a point to follow up with us.Arlene came over several weeks later and we discussed our plans. She took the time to ask us what we were looking for in a home and the surrounding area. We went out and looked at a few homes which helped both us and Arlene fine tune the "must haves" in a home. She took her time and limited the number of potential homes that met our criteria instead of bombarding us with every home that came on the market.As luck would have it, we came across a home while she was on vacation. She kept in contact with us and we were able to see the home within a few days. We really liked the home and she helped us put forward a strong offer. Fortunately, all went well and we got the home, and under the asking price!Fast forward, we had a rental at the time and Arlene helped us with that property as well. We were able to get over asking price within days.For anyone trying to buy or sell a home, it can be a great or frightening experience. With Arlene helping us along, we had nothing to worry about.Great service. Great realtor. Great person overall. We highly recommend her.

- Ramon

Arlene Finney

Sereno

October 1, 2014

ZillowVERIFIED

Arlene stands out as one of the best realtors we have worked with over our 30+ years buying and selling residential property. She is professional, polished and knowledgeable and stayed on top of the transaction from the listing agreement to the final close of escrow. We obtained the price we wanted and the sale closed on schedule. But what was most impressive to us was her willingness to roll up her sleeves and take on the difficult tasks needed to put the property on the market. She helped identify, schedule and coordinate the contractors and also reviewed our projected costs to insure we stayed within our budget. When unforeseen issues arose, she handled them smoothly and helped us negotiate mutually acceptable resolution with the buyers. Many realtors have sales and negotiation skills but Arlene complements those skills with project management and attention to detail. I highly recommend her and am sure that she will continue to rate 5 stars for a long long time.

- User52590133

Arlene Finney

Sereno

August 10, 2014

ZillowVERIFIED

When I started the house hunt with my wife last year, little did I know how important role does a Real Estate Agent plays in finding your dream home. We were extremely fortunate to meet Arlene, who not only helped us find the perfect home, but made the house hunt a truly beautiful experience. Arlene was practically filling the role of one of our Family members, carefully listening to our ever changing demands, giving us advice and motivating us to keep on looking for more properties. Arlene has a fine understanding of what exactly her customer wants. It was a little difficult for us initially to decide what to expect from properties, being first time home buyers, but Arlene nicely guided us through the process and helped us understand how things work in Bay Area Real Estate. This was useful in setting up up our expectations right. She used to accompany us during Open houses, discuss her past experiences so that we could learn, and follow up with seller's agents, if required. Arlene was extremely smart and prompt during the deal closure, and ensured that all items were enlisted carefully and being accepted by the Seller. She even went a step further in suggesting Painter, Handy Man, Property Inspector, etc aEUR| and we are truly happy with all her recommendationsaEUR| Thus, I would strongly recommend Arlene to home buyers, and hope we get a chance to work again!

- Rahul

Arlene Finney

Sereno

July 30, 2019

ZillowVERIFIED

We are now over one month in our new home and our review for Arlene is long overdue. As a little background, our family has lived in the South Bay for 4 years and up until now we have rented both apartments and homes. We became tired of the uncertainty with renting and felt as though we were ready as a family to buy. Arlene's name was given to us and as a great realtor in our area and our entire family (kids included!) met with her to begin the process. We knew right away we were in good hands and that Arlene had our best interest at heart. We honestly felt as though we were her only clients because she was incredibly responsive to our every need. Of course she was juggling multiple clients, both buyers and sellers, but we always felt as though we were her number one priority. While the search for our home was such an easy process with Arlene, we were even more impressed after we were in contract. Arlene was on top of every detail and fought for us as the buyers and always protected our interest. On the day we received the keys from Arlene, we walked into our new home only to see a lovely spread of food and drinks waiting for us. We toasted together to our new adventure and we seriously can not thank her enough. She has become someone who we will always go to for recommendations, for advice, and for support as homeowners. She is incredible!

- Lauriedevito

Arlene Finney

Sereno

November 27, 2019

ZillowVERIFIED

I am a first time home buyer and relatively new to the San Jose area. I was impressed with the level of enthusiasm and praise for Arlene that others have shown on here. And after recently closing on my first home, I can wholeheartedly add to that sentiment!Arlene made me feel as though I was her only client. Just a day after contacting her, we were able to meet face to face to discuss the type of house I was looking for. She was always prompt with any form of communication, listened to all of my concerns, and thoughtfully answered my questions. She was incredibly patient throughout the search process. I was initially reluctant to ask for showings of houses which on paper didn't quite meet all my criteria. However, she insisted that we go look at as many as possible so that we could talk through the things I liked and didn't like about each one.Besides the house itself, she had valuable guidance about the area, commute, whether or not pricing was fair, local events, and a wealth of other things that would be impossible to know from the internet alone. I also really appreciated the effective use of technology throughout the entire process. There were auto emails from MLS during the search, screen sharing during offer writing, and google drive during escrow. It all made for a seamless transaction. Lastly, her network of contacts was a huge help for me. I could trust that she referred me to the best people, whether that was a lender, home inspector, or contractor.I will definitely be contacting her again in the future and I'll be sending anyone I know looking for a realtor straight to her!

- JustinR323

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