Sereno Group

214 Los Gatos-Saratoga Road
Los Gatos, CA 95030

Reviews:

Roxy Laufer

Sereno Group

January 11, 2021

ZillowVERIFIED

We can't say enough good things about Roxy. She is an awesome realtor!We worked with Roxy for over two years as we searched for a home in Los Gatos. From the very beginning, Roxy took the time to understand our needs, prioritize the right properties, and readily made herself available to get us on site based on our complex schedules. She was very patient throughout, providing an objective perspective which really helped us in our search. She also demonstrated integrity, even advising us not to bid on a property at one point, which really impressed us and made it easy to trust Roxy as a partner in our search.When it came time to buy, we faced a competitive process with multiple bids. Roxy's offer presentation and professionalism throughout the negotiations led to a great outcome and we got the house we wanted. If you're looking for a property in the Los Gatos area, don't hesitate to work with Roxy!

- Tedh87

Roxy Laufer

Sereno Group

June 23, 2020

ZillowVERIFIED

Roxy is an awesome realtor and over the process of helping us buy a new home & sell our old home, she has become one of our close friends. I came across Roxy's profile online and reached out to her, she got back right away & we set up a quick call to discuss our home buying needs. I told her we haven't finalized a realtor yet & she encouraged me to "shop around" for realtors, and not settle for one. And so we did! But as soon as we met Roxy, we knew we didn't have to look around more. She was on top of everything, the current market, financing a loan, buying & selling at the same time, you name it & she could answer. The best quality about Roxy is that she truly "listens". She understood right away the kind of house we wanted & didn't waste our time showing houses that she knew wouldn't appeal to us. We saw maybe 3 houses and fell in love with an Eichler house. She sent us articles to understand what it meant to own an Eichler & how it was unlike a regular home, having it's own unique perks but issues too. She wanted to make sure we were ready to own the house before we put in an offer. She also helped us get the best mortgage rate, working with multiple lenders. Roxy has a great relations with other local realtors and a good idea about the current market situation, this made us confident of putting in a good bid & ultimately owning our dream Eichler home. Her work did not end after getting us the house. She worked on getting multiple bids from contractors for work to be done, like filling up a pool & replacing the glass. While helping us on the new house's work, Roxy started to get our old house ready for sale. She got great contractors to work on our house & the staging looked really great that our house was sold in a week. The great part about working with Roxy is she is accessible any time of the day. She uses technology really well, whether it is texts to keep us updated, using docusign for contractor work or using drone videos for house sale. Above all, she truly cares about the people she works with.

- UVK

Roxy Laufer

Sereno Group

October 16, 2019

ZillowVERIFIED

Roxy was able to help us achieve our goal of selling our home in order to buy a bigger place and move up on the property ladder. She did this at short notice and worked with us to quickly sell our home to fit in with our tight schedule and at a price that we were hoping for. The photos and open houses she arranged were fantastic and really helped in getting our place noticed in comparison to nearby homes that were listed by others.Roxy helped on our search for our next home knowing exactly what we were looking for and always kept our morale up that we would find what we were looking for. We found our dream home and Roxy was able to negotiate on our behalf to get the one we wanted dealing with any issues that arose along the way. We would definitely use Roxy again and would recommend her to anybody looking to buy or sell a home. She is a hardworking, trustworthy and kind realtor who always had our best interests at heart!

- Jevanpayne

Brian Chancellor

Sereno Group

November 23, 2018

ZillowVERIFIED

- Eolender650

Roxy Laufer

Sereno Group

August 28, 2019

ZillowVERIFIED

- Zuser20140514223824480

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Sereno Group

Sereno Group

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Sereno Group

Sereno Group

Sereno Group

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