Sereno Group

214 Los Gatos-Saratoga Road
Los Gatos, CA 95030

Reviews:

Brian Chancellor

Sereno Group

April 23, 2017

ZillowVERIFIED

Brian help us to both buy and 13 years later sell our home in Mountain View. There aren't enough adjectives to describe how great Brian is. He is very knowledgeable and a great advocate for his clients. When we bought our first home, Brian made sure we understood everything about the highly competitive Silicon Valley real estate market. He was highly sensitive to our feelings and our needs throughout the buying process. We bought our home which was ideal in both location and footprint. Brian was always there for us whenever we needed to find someone to help maintain the house. When it was time for us to move on, Brian was again there to make sure we had the best sales experience possible. His attention to detail is unparalleled. Selling your home is fraught with anxiety but Brian was always there for us to make sure that we understood what was happening and what we could expect going forward. The house was fantastically presented, one of the best in the area at the time. We ended up selling above asking with multiple non-continent offers after one weekend of showings. We couldn't be more pleased with the outcome. Brian is simply the best.

- User567891011

Roxy Laufer

Sereno Group

August 23, 2020

ZillowVERIFIED

- Musubi2016

Roxy Laufer

Sereno Group

March 13, 2022

ZillowVERIFIED

- Priyamvada

Roxy Laufer

Sereno Group

January 9, 2017

ZillowVERIFIED

Roxy Laufer is an extremely talented real estate agent who has a great passion for her work. I was fortunate enough to have Roxy represent me as my broker in the sale of my home after living there for over 11 years. The urgency for selling my home was required due to another property I was preparing to make an offer. Roxy was able to help prepare me and my home, in a very short time, for selling. Because of the urgency to sell, she took creative measures in ensuring my property was shared with hundreds of other brokers in her network - even before it was formally listed on the market. In doing so, she was ultimately able to locate the final sellers for the property. I believe I would not have been able to sell my home as quickly without her ability to be make such good use of her connections.Roxy was not only able to secure quality buyers for my home, but she was able to get an 'all cash/over asking' price. I was impressed by her ability to consistently go above and beyond in taking such great care of me during the entire process. She consistently made herself available to me when I had questions and provide me with clear status updates along the way. She was well-organized and took great care in managing all details of the selling process.One thing I appreciated most about working with Roxy was that even though she worked to get me the best offer, she was always very respectful of everyone in the process and was always so genuine in her communications and connections throughout.I would recommend Roxy to anyone interested in working with an agent who is trustworthy, hard working, and confident to ensure her clients and everyone involved in the process has an exceptional experience.

- Ohjoyous1

Brian Chancellor

Sereno Group

June 28, 2019

ZillowVERIFIED

Brian Chancellor sold my home of over 30 years in downtown Palo Alto. He is the finest personal business partner I've ever had. He took the time to get to know me, my reasons and goals for the sale, and how I've enjoyed my condo. He was clear, concise and honest in answering all my questions about the market, the CA real estate sales process, and his approach to selling.His exceptional knowledge of the market, the likely buyers, staging, and negotiating strategy inspired complete trust, and I was comfortable moving away before my home listed. Brian's total, white glove approach to preparing my home for sale included delivering my furniture to local charity, bringing in an extraordinary team of designers, carpenters, painters, and handymen. And he scheduled all to accommodate my comfort. He brought the same care and detailed attention to marketing brochures, interactions with the condo association, and explanations of contracts and disclosure documents. His thorough, detailed approach to all matters made for a smooth operation from signing contract with him through close of escrow.Brian is direct, honest, gracious, fun, knowledgeable, confident and supportive. It was a pleasure to partner with him.

- Eroche22

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Sereno Group

Sereno Group

Sereno Group

Sereno Group

Sereno Group

Sereno Group

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