Sereno group

214 Los Gatos - Saratoga road
Los gatos, CA 95030

Reviews:

James Yang

Sereno group

August 5, 2016

ZillowVERIFIED

James was my agent for the purchase of my first home, and I wouldn't have gone with anyone else! When I met with James I was so nervous about the whole real estate process I probably looked like a deer caught in headlights. Comparing stories with friends who have used other agents, here's the best things about James:1) He is genuine. Unlike other agents who try to schmooze you, James actually listens to what you want and helps you to find the right home for you. You never feel like you're just a client that your agent is trying to make money off of - James checked in with me all the time to see how the search was going, how I was feeling about the process. Sure, all agents are good talkers because that's what they do, right? But it's the way James is really honest 100% of the time that helps you, ESPECIALLY when it comes time for him to negotiate with other agents.2) He can be as hands on or off as you like. I really was a total novice going into this and having James break it down to help me understand each step was invaluable.3) Not pushy - I've heard of other agents pushing their clients to end up spending more and James never ever did that. He just listened to what I wanted and helped me to get it. He would only suggest I look at different areas or where it might be possible to negotiate.4) James is really patient! Boy, I was texting him like a crazy ex-girlfriend when we found the right place. He probably got really tired of me that month. :) But seriously, he answered all my questions, and dealt with me freaking out quite well, reassuring me when things were all going according to plan and stepping in when had a little trouble getting information back from the seller. 5) A great team - from Walter, the mortgage consultant to all the inspection folks, everyone was super professional and trustworthy. Go with James! You won't regret it. Plus, he won't disappear as soon as the deal is done, he's going to check up and make sure you're happy with your new home!

- DorisCheungWu

James Yang

Sereno group

July 5, 2016

ZillowVERIFIED

After working with James Yang to buy my Sunnyvale condo, I'm happy to confirm that all of his positive yelp reviews are true! (I found him the same way you are finding him right now) Yes- he patient. Yes- he's knowledgeable about real estate processes and the market, and how great to not feel any sales pressure! James instead gave me all of the necessary info and mental space to make my own decisions.I'll try to mention things that haven't been yet. He clearly understands that clients are unique. For example, I'm an analyst by trade and I need data to make decisions. So within 12 hrs of my request for some data, James provided a dataset that he went all the way to his sales office to get. I basically came to the same conclusion about the Sunnyvale market as he had advised, but I was completely convinced by my pushing some numbers around. I thought it was nice of him to accommodate 'my process'.James also really does his homework in the Mountain View, Palo Alto, and Sunnyvale markets. This guy drives around the neighborhoods just to stay on top of what's on sale, what's selling, who's selling...etc. He also networks with the other agents for these areas and because he's plugged in, he brought me the perfect opportunity BEFORE it was advertised. He's seriously the reason that I own a new condo in the right area and in my price range. Bottom line is that working with him ups your game big time in this super competitive marketplace.I feel REALLY great about my home purchase and I think that's a testament to the service James provides. He's like the trusted family friend that went into real estate- the difference is that you can trust that he's actually going to be working hard for you!

- Winnyt

James Yang

Sereno group

June 1, 2016

ZillowVERIFIED

- Bcpong

James Yang

Sereno group

July 5, 2016

ZillowVERIFIED

James is the go-to guy! I met James through some friends, and I feel extremely fortunate to have done so.In each of our interactions, James has been full of information about the Peninsula real estate market. When we talk about Palo Alto, Mountain View, and Los Altos, he KNOWS what is going on, what to look out for, and what to suggest. Also, he is extremely honest about his work. He will help you find what you need, rather than just make a quick sale. I love working with authentic people who care about your needs. Buying a home is an important decision!His experience and work style are both extremely comforting during a naturally stressful time. In the end, we were able to get exactly what we wanted, largely due to James' efforts.In summary, James is incredibly knowledgeable, patient, and really fun to talk to. Call him and he will help you figure out what's best for you and your family!

- Gina

James Yang

Sereno group

July 5, 2016

ZillowVERIFIED

We just purchased a home in November, and I just can't say enough about James. He's been truly amazing for us. He's always available, patient, knowledgeable, and dependable. As first time home buyers who had lots of questions and didn't know exactly what we wanted, it was important for us to find a real estate agent who was not only knowledgeable and experienced in the local market, but someone we feel comfortable around. You feel absolutely no sales pressure around him, and regardless of what stage you are at in the home buying process, he'd be invaluable to your decision-making process. He's tapped into the market here, and has an excellent gauge on the real estate market in the bay area. He can speak some mandarin to boot.He was literally responsible for us securing our first home. Seriously. We purchased our townhome through a lottery system, and while we were out of town, he attended the sales release and, of 15 other participants, our number was picked! I've asked around about James, and other professionals have similar opinions of him. He's just a hard worker, professional, and someone you can trust. We will continue to go to him for all of our home buying/selling needs.

- Pistolpetes79

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