SERENO

330 primrose # 610
Burlingame, CA 94010

Reviews:

Stephan Marshall

SERENO

December 3, 2020

ZillowVERIFIED

- NickScarabosio

Stephan Marshall

SERENO

January 12, 2011

ZillowVERIFIED

- Llwko

Stephan Marshall

SERENO

April 1, 2022

ZillowVERIFIED

- GarrettGarton

Stephan Marshall

SERENO

July 13, 2015

ZillowVERIFIED

Summary:Hiring Stephan Marshall was the best decision we made once we decided to sell our home. I highly recommend his professional services to anyone seeking to sell or buy in the local and surrounding areas of the Peninsula.Full Review:From the day we first interacted with Stephan he was the consummate professional. I had called him for an assessment of my property. Within 24 hours Stephan showed up at my house with multiple bound booklets, marketing examples and a complete profile of my home and the areas immediately surrounding our property.Stephan provided me reasonable comps for the area and projected a price if we chose to list. During that time, I was trying to make the determination of where I was going to live on the other side of the transaction. He was a valuable resource in this search prior to even hiring him to list our home.Once we listed our home, Stephan was only a text away with any concerns or issues. He was responsive, knowledgeable and most importantly, calm during the entire transaction. After living on this side of the bay for 12 years, it was important that our realtor understand all the difficulties surrounding uprooting our entire family and moving across the bay. Stephan sold our home in 4 days well over asking but within comps, and got us an offer that best suited our needs as a family. This is KEY because he learned enough about our needs in advance of the offers to ensure the transaction would be smooth and reduced the amount of potential counter offers. The sale was seamless.Not only did he assist in selling our property, we ultimately hired him to put in an offer on our new home. We knew we could trust his experience and knowledge on selling our home and had no doubt that he would be the best representative on our new property. Stephan negotiated very well with some emotionally attached sellers on the other side and assisted in getting the home for its market value, not the value to the sellers. As a buyer in a very difficult market, having the best representative negotiating your terms is critically important and can help avoid wasting thousands of dollars on bloated prices and unreasonable sellers demands. Stephan was in lockstep with us throughout the entire transaction. Even though I know very well that Stephan is a very busy agent, I felt like I was his only client.I cannot recommend Stephan Marshall highly enough. At a minimum, I strongly recommend giving him a call to verify what I have expressed in this review. You will see within moments that he and his team are the gold standard in customer service.

- Colleenhearn17

Stephan Marshall

SERENO

October 11, 2018

ZillowVERIFIED

Stephan has a strong grasp and understanding of the market. He helped me sell my condo and purchase a home. When selling my condo, there was another condo with the same layout that went to market prior to mine, he advised me to wait a little bit because its likely when the other condo does sell, that the buyer that missed out will approach us. So I listened to his advice. Low and behold, that's eaxctly what happened. Even better, Stephan was able to negogiate an amazing preemptive offer from the buyer. Then came time for my wife and I to buy a property. Stephan was readily available. My wife and I, literally, went to look at houses with him at 8pm at night. He is well connected and very knowledgable about the peninsula area. When my wife and I decided to make an offer on our now home, he worked hard to get an offer out early in the morning. That day, we chatted around 7:30 am and an offer was out shortly thereafter. Again, we counted on him to give us his recommendation on the offer. Then the next day, we had confirmation our offer was accepted and we had a brand new house! Stephan is great to work with and my wife and I recommend him to anyone.

- Enso

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