RE/MAX Real Estate Group

74 Somerset Blvd. #
Charles Town, WV25414

Reviews:

Matthew Ridgeway

RE/MAX Real Estate Group

October 3, 2016

ZillowVERIFIED

Me and my wife hired Matt Ridgeway to list our home in the of Spring 2016. It was a big mistake. I want to take a moment to explain, so you do not make the same mistake we did. Remember as a seller, you are paying for this service, so you should expect great service. Matt is a professional lister. He plays the numbers game and makes a lot of money by focusing on getting a lot of listings. He had a great listing presentation. He wowed us at that time. He dressed very professionally and had many years of experience, so he looked the part. However, he did nothing after that point. When you are making the decision to sell, you are going to want communication on who is looking at your property, what they think and an agent to answer your questions. Matt Ridgeway did not do that. I asked him what method that he preferred to communicate, and he said text. I tried everything, to call him and text him and write an email and got no response. There was a period of 8 days after attempting to get a response, with no communication from him, that we knew we had to get another agent. Once we mentioned canceling the listing, then right away, he wanted to talk. We only learned after this point on how dishonest he was. We negotiated that the listing fee would be 5.5%, broken down as 3% for the buyers agent and 2.5% for him. However, when we were meeting with new agents and the pulled up the full listing that showed the commission split. And he bumped his side up to 3%. I understand why someone who doesn't do their research would use him, but if you are here, look for someone that is honest and communicates with you and you will be much happier. Good agents are out there. We found another agent, who did not have nearly as many listings, but wow, could she deliver!

- Dominickolas7

Matthew Ridgeway

RE/MAX Real Estate Group

August 25, 2013

ZillowVERIFIED

- User9664184

Matthew Ridgeway

RE/MAX Real Estate Group

December 19, 2020

ZillowVERIFIED

- Amorg53666

Matthew Ridgeway

RE/MAX Real Estate Group

September 12, 2012

ZillowVERIFIED

- User3932041

Matthew Ridgeway

RE/MAX Real Estate Group

December 27, 2012

ZillowVERIFIED

- Jherman01

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RE/MAX Real Estate Group

RE/MAX Real Estate Group

RE/MAX Real Estate Group

RE/MAX Real Estate Group

RE/MAX Real Estate Group

RE/MAX Real Estate Group

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