Redefined Residential

8745 W. Higgins Rd. Suite 110
Chicago, IL 60631

Reviews:

Steve Porter

Redefined Residential

November 28, 2018

ZillowVERIFIED

- Akazecki

Steve Porter

Redefined Residential

March 6, 2019

ZillowVERIFIED

- Noseass

Steve Porter

Redefined Residential

July 21, 2020

ZillowVERIFIED

- Cassiescott99

Steve Porter

Redefined Residential

November 28, 2018

ZillowVERIFIED

- Lfink135

Steve Porter

Redefined Residential

May 21, 2018

ZillowVERIFIED

Steve Porter is an unreliable and untrustworthy realtor. Upon the advice of a neighbor, I used him to list my rental property. At first, he seemed pleasant, but I learned quickly that was all fake.When it came time to take photos of my property for the listing, Steve told me he would stop over one day and take a few shots. I rearranged my schedule, only to have him never show up. I didnt get a call, text, or email explaining that he wouldnt show up. Two days later I got in touch and he said thered been an emergency with another client. Okay. That happens, although it would have been professional to alert me he wasnt coming, since I too was his client. After this same situation happened three more times, I realized it was unprofessional AND the way he operated. When he did finally show up to take pictures of my property, he was there for three minutes and didnt use any of the images in the listing. So I wasted a lot of time waiting around for nothing.After he took photos, he said he would get the listing posted within 48 hours and would send me a link to the listing. It ended up taking six business days before he posted the listing. And even then, there was an error on that listing about when the property was available to rent. It took another three business days for him to correct the error. Meanwhile, I was losing out on potential renters during the busy time of the year.While my property eventually rented, it was later than Steve had told me it would rent. In many ways, I feel the tenants settled on the property despite Steve Porters poor customer service and handling of the situation.I also heard multiple complaints from these tenants about how they would reach out to Steve with a problem on the property, but he never addressed any of them, even though I contracted with him to provide that service. His lack of response meant the tenants kept calling me, demanding rent reimbursement for issues I didnt know existed. All of those problems sit squarely on Steves failure to be responsive and responsible.Chicagos a big city. You can do a lot better than him.

- Brianwilson740

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Redefined Residential

Redefined Residential

Redefined Residential

Redefined Residential

Redefined Residential

Redefined Residential

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