Realty Texas, LLC

2000 South IH 35 Suite E1
Round Rock, TX 78681

Reviews:

Jack Stapleton

Realty Texas, LLC

September 6, 2016

ZillowVERIFIED

- User0475691

Jack Stapleton

Realty Texas, LLC

December 27, 2013

ZillowVERIFIED

We used Jack Stapleton Jr as our Realtor due to his "supposedly" success as "Realtor of the Year 2012" for Williamson County (researched him after the fact and found out that he is more of a buyers agent than a sellers agent). Initially, he did a great job with getting a photographer out to our home to take great pictures and immediately set up an open house. He personally showed our home once and had other agents show our home for a couple of other open houses. When we did get a buyer, it was as if Mr. Stapleton dropped off the planet. We did not hear from him except maybe once a week and it took an act of God for him to respond to our emails and phone calls.The buyers agent sent over an inspector two days after we signed the contract. We did not get any notice of the inspector coming from our Realtor. The inspector knocked on our door and said "I'm here to inspect your home". When I called our Realtor Mr. Stapleton, not only did it take the whole day to reach him, he texted that he didn't know. I spoke to the buyer's agent earlier who told me he did send the information to our agent. After that incident, we did not hear from him until a week later and that was to tell us that the buyers wanted to extend the option period 4 more days. Mind you, the buyers agent did not notify our agent of this until the 7th day of the option period. The buyers agent claimed that he had strep throat and his team was going to handle it. Mr. Stapleton should have kept in constant contact with us but did not do so. Once we extended the option period two more days, we sent the amendment back within 24 hrs to give the buyers agent. I sent Mr. Stapleton a request to confirm that the buyers agent received the amendment and Mr. Stapleton did not reply back until close to the end of the 48 hr period only to say that "he came to work at 9am on a Sunday in which most Realtors do not work on Sunday and just received the amendment." Mind you, most Realtors work Sundays...i.e. open houses, showings, etc... Not only did Mr. Stapleton not respond promptly to our request for confirmation but he let the extra two days go by on the option period before we heard anything else. We ended up extending another two days.Mr. Stapleton caused us hardship because of his lack of time management, disregard for our time, prevention of us signing for a new home, lack of initiative to attain information promptly from the buyers agent, lack of prompt response to our email, text and phone calls.We were confident because our agent told us that we should have closed before Thanksgiving and it is now close to Christmas. Amendment after amendment to extend when we finally had to close, closing was moved three times because of the lender. Did our Realtor, seemed to be proactive during this process? No, we believe all he cared about was making the sale without seeing it through to the end. When we did finally close, not only did Mr. Stapleton not show up to the closing but he has never called or emailed us to see how we are doing or how the closing went, etc. It has been two weeks now since we closed...he just took his commission and ran. In our opinion, this is very unprofessional and there should be a law as to how much a Realtor should truly get based on performance and professionalism or there lack of.In our opinion, Mr. Stapleton may be a great buyers agent but lacks the skills to being a great sellers agent, at least with our property so be aware and don't take the whole Realtor of the Year to heart....Based on our experience, we would not recommend this realtor particularly as a sellers agent. The reviews on Zillow for this Realtor are old and mostly from buyers NOT Sellers so keep that in mind when looking for a Realtor....

- Nohemi

Jack Stapleton

Realty Texas, LLC

April 15, 2019

ZillowVERIFIED

- Aalupyaaz

Jack Stapleton

Realty Texas, LLC

November 14, 2016

ZillowVERIFIED

- John

Jack Stapleton

Realty Texas, LLC

June 19, 2017

ZillowVERIFIED

- Mrsball1

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Realty Texas, LLC

Realty Texas, LLC

Realty Texas, LLC

Realty Texas, LLC

Realty Texas, LLC

Realty Texas, LLC

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