Real Broker LLC

2355 Minnesota 36 #
Saint Paul, MN55113

Reviews:

Helen Cook

Real Broker LLC

November 9, 2023

ZillowVERIFIED

What a great experience that very easily could have been super frustrating. My wife and I decided that enough was enough, we wanted to get out of the cities so we got in the car and headed south. We came across Austin. We immediately fell in love with the city and decided this was going to be the place where we plant our roots. Now for the fun part, initially we had been working with a guy who, after a week of back and forth, we decided we didnt really want to work with. He was hard to get on the phone or even get an email response. We needed to get inside some of the perspective homes and he just wasnt responsive even a little bit. So, instead of waiting for that guy to figure himself out, we hit a random aEURoecan we have more informationaEUR? link on a home and a few minutes later, Miss Helen Cook called us and it was off to the races. Helen could not have been more patient and flexible. Let me remind you that we were 100 miles up north and several times we would see a property online that we wanted to jump on and Helen would get on it and take videos of the property or video chatting while she walked through the properties while we were still in the cities and unable to make it down there. She would give her honest opinion on properties and she more than likely saved us from a silly purchase of a project home that we werent prepared to take on. (Whew) Basically, she worked WITH us as opposed to FOR us. It never seemed like she was working for someone else and she always had our best interest in mind. It was refreshing not to just be a number. The whole process, from start to finish, took about 3 1/2 months and she remained so patient and kept in touch with us essentially everyday to make sure we saw this property or that property. When it was time to get our home up north on the market then it was really off to the races and she handled that super easily as well. It really seemed that she understood who she was working with and guided us where we needed guiding without making it seem like she was driving the boat. Our house sold in 9 days. She nailed that as well. 9 days, to me, is impressive with the way the rates are now. But she got it done. Now back to the rest of the experienceaEUR| she figured out very quickly that one of us can be very reactionary when frustrated and handled that like a champ. She didnt really buy into the frustration, but she didnt discount it either. She just explained, in a matter of fact way, what was happening and how things generally work in situations that had us frustrated. And that seemed to work every time. It was what I would consider a masterclass in human relation. (Its honestly more impressive to think about by the day) Long story longer, we ended up buying the home we both wanted and Helen was there every step of the way with a great energy and positivity that never failed when it absolutely deserved to. She never let us get down when situations didnt work out the way we wanted them to. Would I recommend Helen to be your realtor? I think youd be a fool not to consider her. She's the whole package and will guide you through one of the most important decisions of your life with ease. We feel pretty strongly that we worked with a realtor who very quickly became a friend of ours. And that might not be important to some people, but in this particular situation, it became important to us and we value it. J & K

- Joseph

Helen Cook

Real Broker LLC

October 27, 2023

ZillowVERIFIED

- Tawnya

Helen Cook

Real Broker LLC

June 17, 2023

ZillowVERIFIED

- Ruedatony4296

Helen Cook

Real Broker LLC

June 29, 2023

ZillowVERIFIED

- Imtfox8

Helen Cook

Real Broker LLC

September 30, 2024

ZillowVERIFIED

Helen recently helped me to buy my first home in Austin. Going into this process as a first time home buyer, I didn't know what to expect, but Helen was there every step of the way to help guide me. From letting me know what I needed to be looking for during tours, to going into depth explaining every step of the process to make sure I was comfortable. She was always so quick getting back to me whether that was wanting to set up tours, or just answering any of my questions that I had. Working with Helen was a very friendly and personable experience. She didn't want to just sell me any house, she wanted to sell me the RIGHT house that I would be happy with for many years to come. And she definitely succeeded! She was able to get me everything I wanted during the closing process and I love my new home, it's perfect! I would definitely recommend Helen to anyone looking to buy a home. Thanks again Helen, I really appreciate all your help!!!

- HannahColeman48

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Real Broker LLC

Real Broker LLC

Real Broker LLC

Real Broker LLC

Real Broker LLC

Real Broker LLC

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