KW Napa Valley

951 California Blvd.
Napa, CA 94559

Reviews:

Elizabeth Olcott

KW Napa Valley

March 21, 2023

ZillowVERIFIED

- Garthhodgdon3

Elizabeth Olcott

KW Napa Valley

July 12, 2021

ZillowVERIFIED

What started out as a phone call to ask about a too-good-to-be-true home price, turned into a 10-month relationship with Elizabeth Olcott and Associates that ended on a high note.Originally, we had called to find out about a house that was priced way too low for what it was. It was some weird time share option, but in that phone call, my fiancA(C) made a connection with Elizabeth and was invited in to talk about the market. As first-time home buyers, we had no idea what we were doing or even if we would be able to buy a house.We met Ian and Elizabeth and had a nice breakfast with them to go over what home shopping was like. They talked with us about our goals, our financial situation, and style, and we began the process. We worked with Ian Z., and he was great. With the pandemic, and the changes to the market as we went along, he helped us throughout the process, and learned along with us as the world changed. He was always respectful of our wishes, as well as the wishes and request of any of the homes we toured, and there was a lot of them.Over 10 months, we toured over 60 homes throughout the Napa/Fairfield/Suisun/Cordelia neighborhoods. We had opportunities to claim some great homes in the area, only to watch it get swiped by the competition due to the market changes at the time. Throughout it though, we didnt really ever question leaving Ian or Keller-Williams as we didnt feel it was their fault. The market was ridiculous and even with offers that would have normally been a cinch, we watched as someone came in with unmatchable offers. We just couldnt compete with people that were way above our range, leaving the big cities due to the pandemic. Ian would be as frustrated as we were, and you could hear it in his voice when hed call with the news. But he didnt give up. Over 10 months, he became our friend. Reaching out when we had personal loss, just to check on us. Not to sell, not to find out if we wanted to spend more money, just, aEURoeHey, how you doing?aEUR?. He would contact us with new houses on the market, which we had already flagged to see about viewing and hadnt had time to reach out to him. He learned our style and wants and catered to that.The biggest thing that impressed me was his availability. Knowing how busy the market was he must have been running like crazy, but whenever we reached out with a new home that we saw, he would find time, around our schedules, to meet and show us the listing. We truly felt like we had a personal Realtor for 10 months, and never felt pushed off or like we didnt matter. We must be small potatoes in the market of the bay area, but he still made us feel like we were VIPs. When we finally found a winner and our offer was accepted, the tone in his voice when he called was just pure excitement. We had got the house! He definitely was more excited than I was, as I was more in a state of shock about it finally happening. From there, he walked us through ever step of the process. He checked on us and how we were preparing for the move. He answered questions and reached out to the various agents on our behalf to make sure everything was being done in a timely manner. All I could do was respond with, aEURoeGreat, whats nextaEUR? aEUR| and listen as it was all planned and taken care of. His experience and passion for the job made it easy to comprehend all that was happening and what we needed to do on our end. We now stand, proud home buyers, and it definitely was all thanks to Ian. I would, and already have recommended him to people and will continue to do so.

- I

Elizabeth Olcott

KW Napa Valley

October 24, 2012

ZillowVERIFIED

We found Elizabeth a delight to work with. To start with, she has the best website for finding reliable information online and specifying search criteria. She was extremely efficient in setting up appointments when we found something interesting. When we were visiting a property, she let us explore on our own (just as we preferred) but offered a few insightful comments just at the right times. We felt that she helped us discover and evaluate what was really important in a home purchase, and let us move past of our original romantic notions of what we thought we wanted. This was a huge help. When it came time to negotiating the deal with the other party, she jumped right into gear and showed her skill and efficiency. She helped us to understand a couple of very complex issues that came up in our situation, and was always willing to spend the time to make sure that we understood the issues at the level we needed. She has also made herself available after the closing. Elizabeth is a true professional.

- User9370593

Elizabeth Olcott

KW Napa Valley

October 4, 2022

ZillowVERIFIED

- Anne

Elizabeth Olcott

KW Napa Valley

August 23, 2022

ZillowVERIFIED

- Jkohlerkr

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KW Napa Valley

KW Napa Valley

KW Napa Valley

KW Napa Valley

KW Napa Valley

KW Napa Valley

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