Keller Williams

353 Broadway, 5th floor
Saratoga Springs, NY 12866

Reviews:

Scott Varley

Keller Williams

September 1, 2015

ZillowVERIFIED

We were very unimpressed with the SV Team. Our issues with the SV Team do not stem from our home not selling; we understood the market and our price point would make it challenging. There was such a lack of effort, creativity, communication, and professionalism. Their marketing package is one step beyond an automated system, and by no means more productive than what one could do for themselves. They touted themselves repeatedly as part of the largest real estate agency in the capital district..."over 5,000 agents strong!". Great. Our agent managed to get three of them to the brokers open. They couldn't even get their own office to come. We were told it was because parking was difficult so all of the agents drove all the way there but probably kept going because they couldn't find somewhere to park.The next step in the marketing plan is to have it photographed and published online. Then, they send out an automated email to all real estate agents in the area with a digital flyer they assemble.And then you wait. And wait. And call the agent to see what's happening, to see if they are doing anything, reaching out to other agents, etc. Apparently, calling other agents upsets them so they do not like to be proactive.And then you just keep lowering the price until it sells.And they take a commission. Perhaps it is industry wide, the new generation of realtor doesn't have to do anything as between the front office and the automated email, everything is done for them. I'm not sure.Even as our buyers agent, they did not do anything. I believe they sent us 5 houses total via email to look at. We found our houses, we went to open houses. We placed a contingency offer, and we had to follow up with our agent a week later to as what was going on and when/how should we give our good faith deposit. We ended up losing that house, and subsequently did not receive a single email or call on other houses we should look at......including a house in the same neighborhood as the one we lost that just came on the market and was having an open house.Long story short, I would like to thank them as I think I know now what I am not looking for in a real estate company and will be better prepared to interview the agencies on the next go around.

- NY

Scott Varley

Keller Williams

January 18, 2011

ZillowVERIFIED

- Susi776

Scott Varley

Keller Williams

January 20, 2013

ZillowVERIFIED

- JT

Scott Varley

Keller Williams

December 7, 2016

ZillowVERIFIED

- Zuser20161109095404829

Scott Varley

Keller Williams

February 16, 2023

ZillowVERIFIED

- Bill

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Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

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