Keller Williams Realty

23807 Aliso Creek Rd, Ste 100
Laguna Niguel, CA 92677

Reviews:

Wayne Chang

Keller Williams Realty

June 11, 2015

ZillowVERIFIED

- MichelleLMoody

Wayne Chang

Keller Williams Realty

February 18, 2014

ZillowVERIFIED

Before listing our home, we interviewed and received proposals from three realtors. Wayne's preparation for his presentation to my wife and I was clearly evident. He demonstrated a thorough understanding of our neighborhood and the nearby communities that potential buyers would be considering when looking at our home.He provided information on recent sales and listings and his opinion on the listing price and projected sales price for our home. He explained a step-by-step strategy for preparing our home for sale, putting it on the market, advertising it, negotiating with buyers and closing the transaction. He told us how he would communicate with us throughout the process. He proposed a compensation arrangement that was clear and logical in that it placed the right incentives on the agents on both sides of the transaction. He provided his opinion on how long it would take to sell our home.Wayne's presentation was the most thorough, yet was easy to understand. His style was professional, positive and confident. We could see competence at every turn. His answers to questions were direct and complete: no hedging or evasiveness. He provided references that reinforced our observations. While there were isolated similarities in Wayne's approach to that of the other realtors we talked to, there were important differences, each of which he justified. The unique aspects of Wayne's approach demonstrated his deeper understanding of our particular market and gave us comfort that he was working for our specific benefit, not just adding our home to an inventory of many homes to be sold.From the moment we gave Wayne the nod to move forward, he was engaged. He promptly set up an appointment with us to set direction and timing, as well as execute the listing agreement. He remained in continual contact with us throughout the process, using phone, texting and email. He also dropped by regularly to ensure the stagers he hired were engaged, to deliver or receive documents and, of course, to show the home to prospective buyers.Our home sold in three days of being publicly listed. We received multiple offers, the lowest of which was at our listing price. Wayne presented all offers to us in person. He explained the pros and cons of each offer. He suggested counter offer points and allowed us to make the final decision. We never felt pressured or manipulated in to a particular position.In short, Wayne did what he said he would do and more. He honored every aspect of his original commitment to us. He was timely, friendly and professional throughout the process. His actions validated our selection of him as our agent. We have been involved in a half dozen or so real estate transactions. Wayne is clearly the best agent we've ever encountered. Without qualification, we recommend Wayne Chang to you.

- Mmkaddatz

Wayne Chang

Keller Williams Realty

December 19, 2013

ZillowVERIFIED

Wayne is very professional and very personable. He made us feel like we were his number one priority! His marketing of our condo was fantastic, and we had it on the market for only 30 days, or less when we received asking price for it, with very minimal repair requests. He even looked at the requests list and negotiated on our behalf so we had very few repairs to complete. He was extremely patient with us when my husband and I made him drive all over multiple cities in So. Cal. looking at new houses, he always gave an honest professional opinion of the properties we looked at, and never made us feel rushed to find the perfect place. When we did find our new home, not only did he get us an AMAZING discount off the asking price, he negotiated the repairs on our behalf again and we were able to get almost all of the major work done by the previous owners.I am the kind of person that asked A LOT of questions when it came time to open escrow, and he always responded promptly-even late at night- and never made me feel like I was "annoying" him with my constant questions. I don't plan to move again anytime soon (WE LOVE OUR HOUSE!) but when the time comes we will definitely go through Wayne again, and whenever anyone I know decides to look for a new place, or sell their old one I will absolutely refer them to Wayne.Home selling/buying is a very stressful time, but Wayne made it as easy and worry free for us as possible, and I am very very satisfied with the outcome.

- Daniking112486

Natalie Boyle

Keller Williams Realty

December 2, 2014

ZillowVERIFIED

- Mdvincenti

Wayne Chang

Keller Williams Realty

June 17, 2015

ZillowVERIFIED

- Cnsillini

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Keller Williams Realty

Keller Williams Realty

Keller Williams Realty

Keller Williams Realty

Keller Williams Realty

Keller Williams Realty

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