Keller Williams

505 Hamilton Ave
Palo Alto, CA 94301

Reviews:

Lan Bowling

Keller Williams

January 13, 2019

ZillowVERIFIED

If you need help navigating the real estate market in Palo Alto, look no further than Lan. Here's why:1) She knows Palo Alto _amazingly_ well. Think that 2-story halfway down the block on this obscure street might be your thing? Lan will give you a detailed historical rundown on it, and also mention another couple of properties in the same category that you should think about.2) She gets to know what you want and is incredibly tenacious in finding it for you. We've bought two houses in Palo Alto with her help, and in both cases my first reaction to her suggestion that we look at them was like, huh? But once we looked more deeply, we realized that she had found us something that fit our needs to a T. It's a rare skill to understand the requirement and not the feature request, and Lan has that skill.3) She gets the deal done right. Every one of the reviews on Lan has mentioned her negotiating skills and her professionalism, so I don't need to say much more, other than to add one more vote of confidence on this front.4) Her relationship with you does not end with the transaction. After buying the houses, I've relied on Lan over and over through the years for advice on what to do (when renting, renovating, etc.) and who to trust (for termite inspections, gardening, roofing, etc.). I'm immensely grateful and feel lucky to have had her as a trusted advisor all these years.Lan is as good as it gets, so if you're even thinking about buying or selling in Palo Alto, stop reading reviews and give her a call!

- Papcl

Lan Bowling

Keller Williams

October 21, 2020

ZillowVERIFIED

- Luke

Lan Bowling

Keller Williams

April 13, 2016

ZillowVERIFIED

SHORT STORY:Lan Bowling & John Chung form a Best in Class professional team. You could only be delighted to work with them! Priced our home 10% above Zillow, got 6 offers for it, and sold our home 14% above listing price! What Else do you want? DETAILSLocal Knowledge: Excellent for the area of our house (Palo Alto-Midtown) - Probably the same for much broader than this limited area.Process Expertise: Did a great first property tour, with lots of details, and photos, and recommendations for repairs & limited upgrades. an defined a detailed "Go to market" schedule and stuck to it very precisely. They have a network of contractors and handymen that expedited these activities, at very competitive cost. Never any hesitation on where to go next, how to react in front of any situation (inspection reports, etc...), but still listening to our inputs and taking them into account in the process.Responsiveness:All of this was done most efficiently by e-mail and docusign (electronic document signing) with the exception of a few notarized documents for close. Never had a face to face meeting, only two phone calls, complete confidence. All e-mails response within 8 hours (we currently live in Europe) at night and 2hrs daytime 7/7.Negotiation Skills:Excellent, as displayed by the result: Listing price10% above Zillow, got 6 offers for it, and sold our home 14% above listing price! Drove price up by real time interactions with buyers in the few hours of the "offer acceptance window". Also was able to secure a back_up offer, which we did not have to exercise.

- Franciscourreges

Lan Bowling

Keller Williams

December 25, 2018

ZillowVERIFIED

We have known Lan for many years and found that she's very experienced, knowledgeable, and professional. She has been in the real estate industry for many years and has become very familiar with the housing market in Palo Alto. She introduced us to the different areas within this city and provided us with many details for each house. She has incredible negotiation skills as well, and helped us find a great house at a great price. Additionally, she has also helped out my friends in finding their current homes. We recently bought a new house in Palo Alto and her skills in negotiation were so strong that we were able to pay much less than the listing price and what the appraisal report showed as a fair market value. Furthermore, she is very considerate and takes care of her clients so that even when she has already done so much for us, she had also introduced us to a loan agent where we got the lowest interest rate. On top of that, she also has many connections which benefited us greatly, such as recommending a general contractor, technicians, roofers, and much more.If anyone asks us, we would highly recommend Lan as the agent for you. With Lan, you will definitely find your perfect home.

- Xvjie

Lan Bowling

Keller Williams

May 24, 2017

ZillowVERIFIED

It turns out Lan and John are superb buyer's agents as well as seller's agents! They were patient and looked out for our financial best interests despite the highly competitive market. Their negotiation skills and relationship building allowed us to close the deal at a reasonable price in spite of multiple offers. After the transaction Lan went out of her way to spend time helping us with the home renovation and calls on her own time asking if we need any more help or resources. You can't match that level of dedication and commitment!Lan and John are the most dedicated seller's agents in the industry! It felt like we were their only clients - they made themselves available in person at short notice for any questions or discussions. Their attention to detail combined with good taste and financial savvy in preparing the home for sale is outstanding - beyond anyone else in the area. Selling a long time family home can be an emotional experience, but Lan and John were there every step of the way, making the process as smooth as possible. We're already recommending them to neighbors who are considering selling. Their results speak for themselves!

- Janet

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Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

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