Keller Williams

505 Hamilton Ave #
Palo Alto, CA94301

Reviews:

Lan Bowling

Keller Williams

February 22, 2021

ZillowVERIFIED

Lan was our buyer agent, for our purchase at Palo Alto. Lan is very much experienced, highly reputable, and extremely caring. In this hot market, Lan was able to help us buy a house after making only two offers. Although I know Lan is one of the best agents in PA, I didn't work with Lan initially because I was afraid that she has many big-budget clients and might not pay the most attention to my case. After a fruitless half year of house hunting, I decided to change and asked Lan to be our buying agent. My initial worry was not necessary, because Lan treated our case very seriously (and all other clients' cases, I think). She would make lengthy discussion with us about every details of a house, and try her best to win the bid. It is not by luck that we were able to buy a house at the second offer with Lan. Hope my review is helpful for potential buyers.

- Ziyangm

Lan Bowling

Keller Williams

July 10, 2019

ZillowVERIFIED

Buying a house is such a huge decision. There are so many things to choose from, and so few things are in your control, that to a regular person it feels like a high-stakes gamble.To do that while the adults in the family are both working and the kids are in school, is a gargantuan task, if not impossible.We managed to get it done only because we had an agent as informed, accomplished and, above all, as determined as Lan Liu Bowling.When we first met Lan, we were immediately aware of how perceptive and intelligent she is. What surprised us after she decided to take us under her wing was how persistent and tenacious she is. Once she takes you on, she will not give up until you have a house that you can be proud to own.She can look at a property, or even a person, and gauge them to an astonishing degree. She did that for all the properties she looked at with us, and in almost all cases, the houses went at the prices she estimated. She knew what all the trade-offs were. How, for example, even if the house was exceptional, the location was average, or if the location was great, the protected trees in the patio were a hidden future cost. She knew all the nuances which might increase or decrease a house's value, and how to compete as a buyer without millions in the bank in a seller's market. And she did this without pressuring us into decisions we didn't want to take. She gave us the best advice, but still supported us if we chose to overlook it. As she came to know us, she tailored her recommendations to what would best suit our family, and after a surprisingly few offers, managed to grab us a house which was almost ideal for our situation.Besides that, Lan is so experienced and well-known in the real-estate industry, she knew most of the selling agents and knew their strategies. She also hooked us up with any services we needed. For example, we went with the loan agent suggested by Lan, and she came through with flying colors, closing our deal in 2 weeks! We used the services she suggested, and all of them gave rates that were well below any quotes we could find when we tried ourselves. She, and her wonderful team member John Chung, looked after us all through the roller coaster ride of acquiring a house in Palo Alto, one of the most hard-to-get locations on the planet.Lan is an amazing agent with a formidable talent in doing what she does, and we are so lucky that we decided to go with her. If you are thinking of buying a house and are still unsure of the challenges involved, please consider calling Lan.

- Neera

Lan Bowling

Keller Williams

August 15, 2017

ZillowVERIFIED

We met Lan and John through friend's referral and cannot be happier with the whole experience.We were looking to upgrade our townhouse to a single-family house and move to a neighborhood with great school district to raise our two girls. Throughout the experience, Lan and John has provided us with well-informed advice that came from years of experience. When selling our townhouse, they not only shared professional advice, but also shared with us a wonderful team of professionals (painting, carpeting, staging, etc) that gets the job done well and on schedule. With their help, we were able to close our house so quickly and without hassle so we can focus on hunting for our new home.When it comes to buying, Lan has once again proven that her expertise and experience is a huge asset, especially in a seller's market where we always have to compete with 6-10 offers. She has profound knowledge on the market and she gave us sound analysis on the location, price, and comp, and we know we're in good hands when her prediction always turned out to be right. Oftentimes we came to realize that she already did so much legwork without us asking (or think of asking). When we finally got our offer accepted for our new home, we know we couldn't have done it without Lan's help.The level of care and dedication that we received from Lan and John is beyond measure and we wrote this review with huge amount of gratitude.

- Wonwonsonia

Lan Bowling

Keller Williams

September 21, 2019

ZillowVERIFIED

Lan helped one of my friends purchasing her home in 2013, she's been recommending Lan ever since I started looking for home in PA, I'm so glad I took her suggestion and had a wonderful experience working with Lan.Lan has comprehensive knowledge of PA real estate. She shares her insights on location, price, investment value, and house condition in the most open manner. She makes sure we understand different areas of PA, matches our requirement with our budget. Buying with Lan is more than buying a home, we are also confident of the ROI.Lan is super professional and responsive. She syncs with us when new houses are on the market, responds to our texts/phone calls really fast. There was a time I was anxious of our purchase, Lan always makes herself available even on weekends and at nights, to talk over our situation. I really appreciate her help and patience.Lan is of great help even after closing. We are planning rebuilding the house, which we had never done before. Lan guides us through the process, shares her experience, introduces us to her contacts. She provides us with a lot of useful information, making the process much less intimidating. And she is still super responsive after closing! Working with Lan and John is a great experience, I highly recommend them!

- Ford

Lan Bowling

Keller Williams

September 21, 2021

ZillowVERIFIED

When we went through the procedures of selecting a selling agent, we considered the following: (1) the reputation, (2) network, (3) knowledge, and (4) market understanding. Lan impressed me with all of the above through our very first phone call. Lan's name came as a few friends' recommendations. We originally had hesitations as to if Lan would be interested in helping sell our house as it is not an high end house in Palo Alto. Lan is a very popular agent in the area. However our concerns were ceased after our very first phone call. I am very impressed by Lan's professionalism, understanding to the mid town market and her practical way of valuing a house to be priced at the right level. We originally planned to interview a few agents before we decide. However, after the phone call with Lan we have made our decision. Lan brings in a strong team for remodeling, marketing, staging and other miscellaneous matters. The whole process was very smooth. Lan worked our best interest and presented our house with great confidence. We are very pleased about the entire process and will recommend Lan to anyone. Two more things I would like to point again: (1) when selecting a listing agent, please select the one who has been selling the houses in the area, not buying because any realtor can help buy a house. It is the best agent that list the most houses in the area. This never goes wrong. (2) when picking a selling agent the agent with the best confidence on your property matters a lot. I know it is an overall decision tree process when picking an agent. Our experience is to have a few key points and check the box. Lan definitely has the highest scores among all.

- Zuser20140425161402653

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Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

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