Keller Williams

505 Hamilton Ave
Palo Alto, CA 94301

Reviews:

Lan Bowling

Keller Williams

October 8, 2018

ZillowVERIFIED

Lan and John are one of the best agents we have worked with. We highly recommend her team to our friends given the following experience, and specially, we really like their faith in building customer relationship, before and after closing the deal. 1) Lan knows Palo Alto very well. She provides a lot of helpful insights and helps us understand each area of the Palo Alto. For houses in the same area, given the significant listing prices difference, she shares a lot of detail analysis, e.g location, house history, neighborhood, building quality and recent sales with data support. The numbers and analysis are very useful to help us make a decision2) Lan is patient and responsive. She never pushes us to close the deal. We have been looking with Lan for more than 6 months, every week we synced about the market and even talked about houses not fit for us (since we are curious understand why this house is priced low and what happen to the market). Lan is nice and shares her thoughts patiently. She would wait for us to decide whether we want to move forward, and she would make sure we understand we can pull off the offer in the last minute. 3) Lan has a strong problem solving skill and demonstrates strong leadership in closing. We had some problem with our financial process, Lan jumped in right away to arbitrate the communication with the sellers and financial agents. Eventually with her great help, we were able to close on time. 4) After we close the deal, Lan helped us on the renovation and shared a lot of knowledge with us (we are totally new to renovation). We are very grateful as very few agents would truly provide help after closing the deal, especially in person. We are very happy to work with Lan's team! Thank you Lan!

- Jiedanzhu2307

Lan Bowling

Keller Williams

December 27, 2021

ZillowVERIFIED

We succeeded the first time we made an offer! I just can't say enough good words about Lan. We feel so lucky and grateful to have worked with Lan as she helped us win in a competition without overbidding in this crazy seller's market.As a buyer agent, Lan never pushed us to make an offer, actually quite the opposite, she convinced us to skip a few houses that we really liked (or even loved) after seeing the open houses. She always gives her most honest and professional opinions, and lets us know what to buy, what not to buy and most importantly she explains why. We never regretted listening to her suggestions, and we have learned a lot from her through the whole process. She's very ethical and a person of integrity: actually for the deal we closed, we wanted to bid more at some point but she stopped us from doing it, and in the end, she is right! She always puts the interests of her clients first.Lan has fabulous communication and negotiation skills, which is the key to close any deal. She's also very responsive and hardworking. If you are looking to buy a home, we definitely recommend you to talk to her. And if you decide to work with her, trust her suggestions and you will never regret having her represent you.

- Amy

Lan Bowling

Keller Williams

March 23, 2022

ZillowVERIFIED

I originally listed my property with another agent a year ago but was not sold. When I decided to re-list, I was very much in distress due to prior year experience. That was when I met Lan and John. They listened very attentively to my expectations and worries, as well as get a full understanding of why my home did not sell the first time. Then they strategized and developed a go-to-market plan which catered specifically towards my needs. Long story short, they were able to quickly put my home on the market within 3 weeks of our first meeting and secured multiple and competitive offers within 1 week of listing date! Over the past years, I had interviewed, interacted, and worked with many agents, however, no one compares to Lan, not even close. To summarize, the following attributes are what impressed me the most about Lan and John:1) Knows the Market and Superb Pricing Strategy: Lan has a keen eye on the Palo Alto market and knows when/how to grasp and ride the market momentum. For example, Lan planned way ahead to allow the flexibility in our listing date. Her strong network amongst agents equipped her with the right aEURoeinsider informationaEUR? on the market to enable her to make the executive decision on pushing our listing date 1 week earlier which turned out to be the best strategy. Additionally, her pricing strategy is logical, clear, and right on point. We all know that even in this hot market, if a property is not priced right, it will just aEURoesitaEUR? in the market. Her pricing strategy struck a perfect balance amongst my (sellers) expectation, current competitors pricing, and overall market level. 2) Strong Marketing Strategy and Exceptional Negotiation Skills: In todays competitive real estate market, how to market a home competitively has become one of the most important factors in securing a successful sale. Lan had demonstrated her strong competence across all aspects of property marketing: Staging, Photography and Listing. I had a very disappointing experience with staging during my previous year sale. After hearing my concerns, she worked very hard with her designer/team to ensure my house gets a complete make-over! Her photographer is also exceptionally good, who knows how to capture the best light exposure while accentuating strong attributes of my house. Lastly, when Lan and John developed the marketing verbiage, they know how to emphasize on my propertys unparalleled/inherent competitive advantages, not the plain vanilla laundry list of attributes that every house might already have. When it comes to negotiation, Lan struck a perfect balance of pull vs. push strategy. She is a natural strategist who knows how/when to leverage. That is exactly why she successfully secured multiple, highly competitive offers for me.3) Always Put Sellers Interests and Expectations First: Even though my property is on the lower end of Lan and Johns typical real estate portfolio, they probably ended up spending more time in helping me strategize and getting the property ready. John worked tirelessly in helping to pull all disclosures/documents together and I found him to be extremely reliable and responsible. I always feel like as if I were the only client to them, since all my questions, concerns, worries were always get addressed very promptly regardless how late or inconvenient it might be. For example, even though Lan had a dental surgery already scheduled weeks before, she still decided to pull up our listing date which ended up causing herself more inconvenience since she had to work through the dental surgery while in pain! When she learned that I had bad experience with open house last year, she purposely strategized and organized in such a way that significantly reduced foot-traffic and only attracted people who are serious buyers. Finally, she worked so meticulously that she even caught the mistakes made by the buyer agent when reviewing offers, which saved me money! Overall, Lan and John make a great team that any seller can possibly have. Throughout the whole process, I had no doubt they have my best interest in mind, and that they will fight the battles for me, regardless. All because Lan takes a strong pride in what she does and sets an exceptionally high bar for herself. To Lan, their commission is only a very small piece compared to the property value she is representing. In essence, she is competing with herself, her past records. I have no doubt she will deliver great results. I also found Lan to be very humble and grounded. She is the embodiment of aEURoeunder promising but over deliveringaEUR?. I consider her not only as my agent, but my trusted advisor in all aspects of real estate needs. I will recommend Lan and John to all my colleagues and friends unhesitatingly.

- Gh202134

Lan Bowling

Keller Williams

February 22, 2021

ZillowVERIFIED

Lan was our buyer agent, for our purchase at Palo Alto. Lan is very much experienced, highly reputable, and extremely caring. In this hot market, Lan was able to help us buy a house after making only two offers. Although I know Lan is one of the best agents in PA, I didn't work with Lan initially because I was afraid that she has many big-budget clients and might not pay the most attention to my case. After a fruitless half year of house hunting, I decided to change and asked Lan to be our buying agent. My initial worry was not necessary, because Lan treated our case very seriously (and all other clients' cases, I think). She would make lengthy discussion with us about every details of a house, and try her best to win the bid. It is not by luck that we were able to buy a house at the second offer with Lan. Hope my review is helpful for potential buyers.

- Ziyangm

Lan Bowling

Keller Williams

March 10, 2017

ZillowVERIFIED

We have had an amazing experience working with Lan and John purchasing our home. Lan is a consummate professional who is not only extremely talented but also highly respected in her industry. She understands the local market and with her business and analytical background, she was able to provide us with a level of service that we havent experienced before with other real estate agents. What we loved about Lan was her honesty throughout our buying process, her strategies in purchasing and negotiating with the seller, as well as her network of contacts who were all key to our success in finding a home in a very competitive housing market. John was also instrumental in providing guidance, support and analysis that helped make our buying process smooth. Both Lan and John have gone above and beyond our expectations and we feel fortunate to have them by our side. Lan and John are an amazing team!

- Eycc111

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Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

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