Keller Williams

505 Hamilton Ave
Palo Alto, CA 94301

Reviews:

Lan Bowling

Keller Williams

February 8, 2019

ZillowVERIFIED

- Vanessahui0721

Lan Bowling

Keller Williams

January 14, 2019

ZillowVERIFIED

When we decided to buy a home in Palo Alto in early 2012, we decided that we needed a great realtor - not just a good one - who knows the market very well and has the capability to get the property we want. We have lived in Palo Alto for quite a few years, and we know it's not easy to get a property here.So I started by asking for friends' referrals first and then interviewing (literally) them one by one. Lan was strongly referred by a long-time friend. They bought their dream home in Old Palo Alto neighborhood thanks to Lan's services. So I set up a time with Lan to talk in her office. It was quite early in the morning (8 am), yet Lan showed up on time and we went over the market, our preferences, the budget, etc. She was very confident, knowledgeable, patient, professional and attentive. My first impression for her was really great. I left with the sense that she is THE agent that we needed.And boy, am I glad that we had Lan as our buyer agent. In the next month, Lan and her team showed us quite a few listings and we got to know each other better. Finally, on a Friday morning, we visited a place that would eventually be our new home. We decided to submit our offer - the first one. In the next 72 hours, Lan worked very closely with us to compile the package, communicated with the seller and their agent, counseled us for the bidding strategy and presented the offer to the seller on the following Monday afternoon. There were eight offers - not uncommon for Palo Alto - and our offer might not be the highest. We prayed... The seller accepted our offer.It sounds unbelievable but we had our first and only bid accepted in the white-hot housing market in Palo Alto, where reportedly one property received 38 offers this year - there's only one new owner in the end - and you would wish you were the lucky one. Lan seems to master the skills to win the deal for her clients in such a super competitive and nerve-wrecking market as Palo Alto.But she's not done yet. She followed up with us meticulously to make sure that our financing would be closed on time. We didn't exactly sail through as expected but in the end, we were able to close the home a couple of days ahead of time. She was always available - via emails or over the phone - whenever we needed her. And she was always there for us. I can't say that for everyone ( and I have worked with a lot of professional service providers at work and for personal purposes ) - and we had bought a home before - but Lan is simply the best, the most competent, the most professional realtor/agent that I have ever met and dealt with. One last note: I don't keep her as a secret. After our purchase, I recommended her to another long-time friend, and they also happily bought their home with help from Lan, and they said the same thing about Lan. Way to go, Lan!

- Himlaya

Lan Bowling

Keller Williams

September 21, 2019

ZillowVERIFIED

Lan helped one of my friends purchasing her home in 2013, she's been recommending Lan ever since I started looking for home in PA, I'm so glad I took her suggestion and had a wonderful experience working with Lan.Lan has comprehensive knowledge of PA real estate. She shares her insights on location, price, investment value, and house condition in the most open manner. She makes sure we understand different areas of PA, matches our requirement with our budget. Buying with Lan is more than buying a home, we are also confident of the ROI.Lan is super professional and responsive. She syncs with us when new houses are on the market, responds to our texts/phone calls really fast. There was a time I was anxious of our purchase, Lan always makes herself available even on weekends and at nights, to talk over our situation. I really appreciate her help and patience.Lan is of great help even after closing. We are planning rebuilding the house, which we had never done before. Lan guides us through the process, shares her experience, introduces us to her contacts. She provides us with a lot of useful information, making the process much less intimidating. And she is still super responsive after closing! Working with Lan and John is a great experience, I highly recommend them!

- Ford

Lan Bowling

Keller Williams

May 14, 2019

ZillowVERIFIED

I purchased a house in Old Palo Alto in late 2018 where Lan was the listing agent. Based on my interaction with her and my own due diligence in connection with that transaction, I decided to engage Lan and John Chung to sell my house in College Terrace in Palo Alto in early 2019. I had asked about Lan's reputation from other agents, and I had asked one leading Palo Alto agent who I should engage (on both the buy and sell side) if I didn't engage that person -- and Lan's name was on a very short list of names that were mentioned. I think that reputation and credibility matters quite a bit in negotiations, especially in a market like Palo Alto.Lan has exceptional knowledge on the Palo Alto market. Lan responds quickly to emails and texts and seems to be always available to chat. Lan works closely with John Chung (who is excellent in his own right) on transactions. Unlike other agents who hand things over to a team of other people, Lan rolls up her sleeves and is directly handling various things with John. For example, Lan arranged for various service providers, like handymen, plumbers, gardeners, roofers, cleaners -- to deal with various items in connection with the preparation for the listing.On my sale transaction, I can honestly say that I don't think the transaction would have been completed without Lan. There was a "busted" deal and a re-list of the property. Lan guided me through the situation with a level head and went out of her way to follow up with a potential buyer that eventually completed a purchase.

- Ytaku

Lan Bowling

Keller Williams

February 19, 2023

ZillowVERIFIED

- Elizabeth

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Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

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