JNG Real Estate Solutions

1651 Alabama 77
Southside, AL 35907

Reviews:

Jodi Terrell

JNG Real Estate Solutions

June 18, 2016

ZillowVERIFIED

- User3520751

Jodi Terrell

JNG Real Estate Solutions

March 4, 2014

ZillowVERIFIED

- User5316259

Jodi Terrell

JNG Real Estate Solutions

August 4, 2016

ZillowVERIFIED

- Dmeans39

Jodi Terrell

JNG Real Estate Solutions

August 6, 2016

ZillowVERIFIED

We had a pretty difficult time with Melissa. Things started off well but we began to have issues soon thereafter. She was originally our agent for both the sale of our current home and the purchase of a new home. Unfortunately we had to find another agent to help us in our search for a new home and, were we not so far into the process of selling, we would have found someone else to help us with that as well. Communication Melissa failed to forward us a contract from potential buyers for a few days and we only found out after she contacted us to say that we were running out of time to decide. When I told her I had received no contract from her she told me she had sent it to my wife. After searching my wife's Gmail we found that to be untrue. Melissa told my wife that we needed to be present for a home inspection of the house we were selling so my wife canceled an important appointment to do so. Thirty minutes after the inspection was supposed to begin no one had shown up so my wife messaged Melissa who told her that they were running late and that my wife didn't need to be there after all. Misinformation We were interested in viewing a home and asked Melissa if she would setup a viewing for us. She told us that she was not able to get in touch with the agent. Within 5 minutes of her telling us that, we called the same number we provided to her and the agent answered within 2 rings. Availability Initially Melissa was able to schedule viewings on weekend days but soon told us she would no longer be able to do so. My work keeps me absolutely booked during the week so this was detrimental to our home search and was the final straw that made us decide to stop using her as our purchasing agent. Summary We regret having to leave a bad review for Melissa and did not have unreasonable expectations of her. We had a very hard time dealing with her and think that other people should know about it before making such an important decision themselves. The process of selling/buying a home can be very stressful experience so you need a representative who does not add to that stress.

- Jon

Jodi Terrell

JNG Real Estate Solutions

November 13, 2016

ZillowVERIFIED

- Monica

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JNG Real Estate Solutions

JNG Real Estate Solutions

JNG Real Estate Solutions

JNG Real Estate Solutions

JNG Real Estate Solutions

JNG Real Estate Solutions

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