Help U Sell Heritage Real Estate

1534 S Cedar Avenue # Ste 1
Owatonna, MN 55060

Reviews:

Debra Schmidt

Help U Sell Heritage Real Estate

February 26, 2016

ZillowVERIFIED

- Dennis

Debra Schmidt

Help U Sell Heritage Real Estate

June 18, 2016

ZillowVERIFIED

- Jandbflynn

Debra Schmidt

Help U Sell Heritage Real Estate

September 19, 2012

ZillowVERIFIED

There is a concerning lack of communication from broker to seller and there has been little to no marketing completed.We had been listed since February and have been dissatisfied with the communication, progress and overall experience that we had. We did sign a contract that states that it is able to be cancelled if both parties agree. We requested this cancellation four times since April. Each time was denied and once was completely ignored. We were only listed on the internet on MLS websites and even though we requested to have weekly or bi weekly updates regarding internet traffic, we never had one sent to us. Also, we had one open house in March from 9 am to 10 am. We, ourselves, then had an open house and then out agent held one in May with no advertising at all. No signs, no ad, no posting.We were not able cancel our contract even though we feel it is not a good fit and we feel trapped and disappointed. I can't imagine why someone would want to force their clients into staying with them when they are as upset as we are.Multiple emails have been sent to the corporate office, to no avail. We were informed that our agent had given us an opportunity to cancel our contract by the corporate officer, however, we were never informed of this. When an email was sent to the agent regarding this issue, it too was ignored. We have now not spoke to our agent or had any communication for over a month. When requesting to cancel the contract in person, our agent gave the reasoning that she could not cancel due to "policy" and asked us what would happen if she let everyone out of their policies. Also, when asked what happens if someone decides to remove their home from the market before the contract period is up, she stated that the company usually charges $500-$1000 dollars to recoup what was spent on marketing and labor dollars. I requested one time to get a list of fees she has spent marketing our home, other than the MLS, which she is a member of with or without us, and again, was ignored. We have spoke to other realtors and agencies regarding common practice, and most practices include being able to "fire" the agent if things are not up to the customers standards or expectations. This was a horrendous experience and I do not want this to happen to others. I believe that local consumers should be advised about the horrible service and complete lack of respect this company has for its customers. From the agent to the corporation itself, no one has been helpful, friendly or even come close to doing what we, as customers, feel is right. We will never recommend Debra Schmidt, Help U Sell Heritage Real Estate or the Help U Sell company in any way.We feel that this agent and the company do not act in the best interest of the customer.

- User3659688

Debra Schmidt

Help U Sell Heritage Real Estate

June 19, 2015

ZillowVERIFIED

- Eoldefendt

Debra Schmidt

Help U Sell Heritage Real Estate

July 14, 2015

ZillowVERIFIED

- Michellemuff23

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Help U Sell Heritage Real Estate

Help U Sell Heritage Real Estate

Help U Sell Heritage Real Estate

Help U Sell Heritage Real Estate

Help U Sell Heritage Real Estate

Help U Sell Heritage Real Estate

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