Five Star

3597 Henry Street # 103
Norton Shores, MI49441

Reviews:

Lisa Vela

Five Star

August 30, 2022

ZillowVERIFIED

They dont call her 5 star Bre for nothing! when I told Bre what I wanted she found exactly that. She went out of her way to make sure when exactly what I wanted popped up we were there as soon as physically possible to look at it! The whole time I looked for a house I heard from many friends and family how long, stressful, and painful of a process it was. And I believed them! It seems like a daunting task and a huge move! But I was pleasantly surprised at how well and easy everything went! She did such a great job with the showings, made everything so stress free, she even gave great advice for future plans with the house that I honestly never wouldve thought of myself!! To give an example of how great she is, the second night in the house a small problem occurred. (Which was honestly on me for not noticing it at the showing, and not something she shouldnt even be responsible for!) and she offered to have someone come out the next day and take care of the cost of repairs for it!! Ive never been more impressed with a realtor in my life. To have someone so generous to offer that is incredible. And that exactly all I have to say about Bre. Impressive!! 10/10 highly recommend!!

- Mackattack35s

Lisa Vela

Five Star

February 22, 2018

ZillowVERIFIED

- Destinaydoxey

Lisa Vela

Five Star

September 23, 2020

ZillowVERIFIED

Lisa was immensely helpful when recently selling a home. She clearly had a good understanding of the area and how to maximize the presentation of the home and the house sold in a record amount of time. More importantly she is one of those individuals who seems to just interact well with others which is a great skill to have when being a realtor and presenting homes. She was also kind and understanding when any challenges came up and quite professional throughout the process. She also didn't seem critical at all when there were some items needing to be improved in the home and was respectful throughout the process. Also throughout the process it was clear when navigating all the paper work requirements and steps needed to close a home she was well organized and thorough in following-up with all the steps necessary to close on the house. The best evidence is that there as another realtor who came by to evaluate the home prior to making the decision on the realtor... she thought the home could sell for 10% higher than the other relator and sure enough that (and more) happened.

- Hurtjh

Lisa Vela

Five Star

March 5, 2017

ZillowVERIFIED

I would like to give a review of my house hunting experience with Lisa Vela, a RE/MAX West realtor. Before arriving in Muskegan, Mich from Calif. Lisa and I spoke on the phone and thru texting. I explained I was a first time home buyer and I would be there for one week. The first few house's we saw, Lisa would quietly observe and answer my many questions. In a polite manner she would re-explain any questions I wasn't sure about. At the end I could quickly look at a place then ask, "Am I accurate with my observations of X, Y, Z?" Sometimes we would talk in depth, other times she would say, "Yes, you are accurate" and I would choose how much longer to stay or keep on moving. During an in between houses drive I thanked her for all the help she had been. Lisa thanked me then replied with "What is important to me is helping someone find a house that will become a home and the center of their life." While being driven into the Grand Rapids Airport, for my return flight, I received a phone call from my lending agent concerning the loan. I was told the interest rate had gone up and they needed a verbal commitment to secure the new interest rate before it could possibly go higher. Refusing to commit and hanging up I sent Lisa a text explaining the incident. I asked if she knew any lenders I could contact. Not expecting a quick reply I was surprized when, before reaching Chicago, I received a phone call from a lady referred by Lisa. Lisa Vela, RE/MAX West, is a very professional lady willing to go the extra distance to help a person realize their dream. She is a good communicator and more importantly an excellent listener. I would recommend Lisa to anyone searching for a house to become their home. Paul Feyerabend

- Manofquietwater1

Lisa Vela

Five Star

September 23, 2020

ZillowVERIFIED

- Zuser20180825091146345

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