COMPASS

6430 W Sunset Blvd # 6th Floor
Los Angeles, CA 90028

Reviews:

Sergio Flores

COMPASS

July 1, 2020

ZillowVERIFIED

This is, without a doubt, the BEST Agent in LA!! Sergio Flores will go the extra mile and will always be five steps ahead of you, carefully anticipating your needs and working to make your home-buying experience easy, rewarding, and fun!I decided to inquire about the process 6-8 months ago. He set up an appointment for me (which I reluctantly accepted), and it blew my mind. Unbeknownst to him, he won my business that day. He had a very professional looking packet ready for me, carefully walked me through the steps, and answered every question i could think of in a patient, unassuming, and easy-to-understand manner. As a first time home buyer, I had A LOT! He finished off the meeting by asking if I wanted to talk to a lender, because he thoughtfully had a colleague from a neighboring company ready to come chat with me, if i had questions. The lender came and answered everything Sergio couldn't (which really wasn't much, even considering questions outside of real estate!)I didn't end up looking at homes for a few months and he never, I repeat NEVER, pressured me. I told him I would have to save and try to get my finances in order and he left me alone, only checking in about once every two months to say hello and see how it was going. When the time came to look, the COVID-19 crisis was just getting more serious. While the rest of the world seemed to slow down, stop, or hibernate, Sergio was still hard at work for me, taking extra care and precaution for my safety and security. I identified 2 homes that were available, and he had 6 more ready to see based on my preferences. When it was time to go, he had a very professional information booklet ready to go, a detailed map between places, a schedule, and all the forms needed. Not all properties where vacant, which required a great deal of planning and communication, and ALL properties required special Coronavirus disclaimers and extra forms. His process for rating and ranking homes was easy and effective. I was blown away by how organized he was! I can't believe he does this every day, for every client!!When I found a place, he advised me on how to make the best offer, what options I had and the pros and cons of every move. I "cheaped out" and went against his top recommendation, causing me to lose the first home to a higher bidder. This was the first and only time I didn't heed his advice fully. He never said "told ya so" or made me feel bad. On the contrary - he continued monitoring and staying up on that property and when it fell out a week later, as he assumed it would, he brought it back on the table to my delight. It was too late though, because we had already found my diamond-in-the-rough in another home. The home I bought was a great value and needs some work. In fact, it was outside of the area I originally set. Sergio just suggested one day that if I expand my search a little north and don't mind an extra 10 minute drive, then a lot more adorable homes would open up to me - boy was he right! The home I found would take a lot of negotiating. Now one would think, "Sergio is the nicest, kindest, wisest, most organized, effective communicator in the real estate world, he most be bad at something!" If you thought that - you're wrong! Negotiating was another one of his strong suits. He fought for every little piece that I could get and when the going got tough with the seller's agent, he had to school him on California real estate law, which I'm sure he did in his typical respectful and poignant manner. Sergio always took my call and helped me figure things out. Even when I felt nervous, he seemed to know just what to say. Often times, the lenders or escrow agents weren't available, and even though it's not his field (which he could have easily said), he offered his own personal experience and wasn't afraid to say, "I don't know the answer to that one. Let me find out for you," which he always did quickly. These are just a few reasons that he is hands-down, the BEST out there. Don't waste your time with anyone else!

- Wentzj

Sergio Flores

COMPASS

November 9, 2018

ZillowVERIFIED

- Zuser20140605203632556

Sergio Flores

COMPASS

November 1, 2018

ZillowVERIFIED

- Tetsuro2007

Sergio Flores

COMPASS

August 29, 2016

ZillowVERIFIED

After multiple rent increases, my fiance and I decided it was time to see if it would be possible for us to purchase a home of our own. We didn't know where to start and didn't know if we could even afford to buy. After asking around and reaching out to friends and acquaintances we came into contact with Sergio Flores. Upon having our first phone conversation with him, to help him gain a basic understanding our situation, he offered for himself and his partner, Nicholas Monteer, to come to our home, meet with us, explain the process of buying a home and help us find out if it would be possible to buy.Sergio and Nicholas's first time buyer presentation was very thorough and straightforward, keeping in mind that we were new to the process and trying their best to make us aware of each step of the process, the paperwork involved, and who would be involved as we'd go along so we'd be informed ahead of time and not overwhelmed once we dived in. Keep in mind, they did all of this before they even knew if we could afford to buy or qualify. By the end of our first meeting, it was obvious that they were the ones we wanted to work with; Sergio had knowledge of our neighborhood (as a matter of fact, he has a vast knowledge of everything from the West San Fernando Valley down to South Orange County), he was someone we could trust, and he had countless other client experiences that were extremely positive. Sergio even recommended an amazing mortgage broker who worked day and night to make sure that everything went as smoothly and possible.After we pre-qualified for our mortgage, Sergio and Nicholas made sure to speak with us again about what we could afford in our desired neighborhood, with our wish list and in our budget range; in our case it was a condo and we began our search quickly. We found an amazing place we fell in love with, they worked hard to negotiate the price down for us, and helped negotiate to remove some unrealistic requests the seller had wanted to include in the deal. It's a given that the there's a lot to sign and read over when purchasing real estate, but once again Sergio and Nicholas made the process as smooth and easy as they possibly could and were always available to quickly answer any questions or concerns we had via phone or email.Honestly, Sergio and Nicholas made us feel like their top priority throughout the entire process. That's the final and paramount reason why we'd choose to work with them again on our future real estate needs and why we wouldn't hesitate to recommend them to anyone of our closest friends or family. We love our new home and I know that we wouldn't have gotten this amazing condo without their hard work. Thanks Sergio and Nicholas!

- Cjcamarillo

Sergio Flores

COMPASS

December 30, 2014

ZillowVERIFIED

Sergio and his partner Phillip helped us finding a home when no other real estate agent could.I was referred to them and thought, here I go again, I really had no hope.But as soon as I engaged them, they went out of their way to help us finding our new home, at least it felt that way. Whenever they were talking to us or showing us a home we never felt rushed, it seemed like they were as excited as we were to seek for a home.Due to some sudden changes on my job situation, which could've put the deal on this home in jeopardy, we had to close the deal a lot sooner than expected, Sergio and his crew worked around the clock to make it happen.I could not believe when I got the call that the deal was closed and that we could move into our new and lovely home. When we walked into our home for the first time we were greeted by a BEAUTIFUL gift basket with everything you could imagine. Even a few rolls of toilet paper, which came in handy right away... :-)Well, I can go on and on, but I wanted to end this review by saying that this was the best experience we ever had buying a home. They made what could've been a stressful experience into a pleasant and eventless process.THANK YOU Sergio and Phill,The Vasconcelos Family

- Jvascousa

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