Coldwell Banker

2277 Fair Oaks Blvd
Sacramento, CA 95825

Reviews:

Tom Phillips

Coldwell Banker

January 31, 2014

ZillowVERIFIED

Tom was our listing agent, and our escrow closed inspite of him, not because of him. He told us about this great buyer who had their own agent with the same firm who just happens to sit next to Tom. This buyer could close with cash, or a loan, and would easily close on time for sure (the most important thing to us). That turned out to be false-the lender changed, then stalled. I granted one extension and told Tom twice that a second extension would be expensive and require a pass-through of funds to seller (us). We wanted the buyer to put-up or walk away. But, Tom did not prepare that paperwork, and instead called me while I was out of town, one day before scheduled close, insisting that I grant another extension, for FREE. It became apparent that he was working for the buyer, not me. I had to seek outside advice. I took over my side of the transaction, providing all terms and contract verbiage. I did the opposite of what Tom recommended. I required non-refundable pass-through money, and lined up another Realtor to take over the listing and re-stage the house (costly) if the buyer walked (as Tom said he would). Buyer complied with my terms and we finally closed. If I had taken Tom's advice, I would have lost more peak selling season in a declining market for a buyer who was setting me up for a price re-negotiation. We lost all trust in Tom, and wonder if he was really representing the buyer (a high school friend) all along. Tom promised he would make us whole on the $1,500 the extensions cost us, but he never did. I regret that he made money from my home sale. I also realize now why all his communications were by phone - he didn't want to put any of his hype about the buyer in writing.

- Paulkredd

Tom Phillips

Coldwell Banker

July 18, 2019

ZillowVERIFIED

- Manny

Tom Phillips

Coldwell Banker

May 13, 2022

ZillowVERIFIED

- Jtwhite4

Tom Phillips

Coldwell Banker

October 25, 2018

ZillowVERIFIED

- Zuser20180514091100853

Tom Phillips

Coldwell Banker

November 5, 2018

ZillowVERIFIED

- Golf72skipc

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Coldwell Banker

Coldwell Banker

Coldwell Banker

Coldwell Banker

Coldwell Banker

Coldwell Banker

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