Nicholas Muccigrosso

EPM Muccigrosso Team - "Communicate, Educate, Deliver" Communicate: At least three touches on leads, communication and follow through When under contract, weekly status updates with all parties (Wednesday Calls) After closing, follow up to turn past clients into new referrals (Birthdays, Anniversaries, Closing Anniversaries) Educate: We inform borrowers throughout the process and make sure they proceed with their purchase with confidence Training for Realtors and Buyers Alike – FTHB, DPA, Loan Process Flow, Continuing Education, etc. Deliver: In House Processing & Underwriting Company Timelines Ability to Approve More Loans than other companies – down to 500 credit score, no overlays