(5/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
Meeting and working with Zen was 5 stars. He has a well thought-out, thorough, organized process and business. We were referred to him by someone we knew and enjoyed meeting with Zen at the beginning of our home search.This review is for his employee (Scott Woodburn) who we worked with to buy a home.PROS:Understood the market, understood what we were looking for, knew other realtors so had already built a rapport with some of them, understood how to negotiate due to past experience, was responsive, generally proficient at the "mechanics" and "process" of the home search and buying process.CONS:There were some odd personality issues... see below.He is sexist or has a negative bias against women. He mentioned that I'm spending my husband's money (my husband replied that it's our money). He told me he didn't think I could handle the stress of being a general contractor for our remodel. His interactions with my husband were fine, but not with me (a female).He also lied to us. Throughout the process, he told us he had lists of contractors we could potentially work with to remodel an old kitchen or bathroom, he told us he'd share his contacts with us. But when the time came, he was strangely silent, and said his contacts were busy. This was odd because my husband and I are respectful, easy, nondemanding, nondifficult people. He finally shared the info with us after my husband confronted him about this odd behavior. This left a bitter taste with us and we never used the contacts.Overall, if we were to buy again or sell, we'd work with Zen's team but ask for another agent. The star ratings above don't capture respectfulness, and authentic and fair interactions.
Zen was fantastic to work with. He was attentive to our needs and patient when we didn't understand. He has a great team working for him. I would use Zen again.
Zen and his team were amazing. They are very Knowledgeable, with great negotiation skills and have resources if needed, they were wonderful about showing homes on your schedule. Couldnt have asked for a better realtor to help us find our home!! You can trust them if looking to sell or buy a house.
Working with Rene and the Z Team was a great experience. As a first time homebuyer and young couple, Rene made us feel safe, secure and confidant throughout the process. We went into this knowing very little and Rene made sure to answer all of our questions to be easily understood. They worked with our lender and the sellers on a very timely manner and they were even able to negotiate for a better price. We would highly recommend Rene Romero and the Z team for anyone looking to buy a new home. Jack & Cassie
We came to the table saying that we wanted to make it a turn-key house, and what our earning expectations were. Zen (and his assistant, Chelsey - who was equally awesome by the way) were communicative, helpful, knowledgeable, and just made the whole process stress free. (which we also communicated to them, wanting little stress due to my wife's heart condition). Zen and his team went far beyond the call of duty and earned our trust while the house was getting ready to sell, up to closing. The Z-Team is a well oiled machine, and they deserve the highest praise for their professionalism and service to their customers.
Zen and team were great to work with, very responsive and good communication throughout the process. Zen and team were able to list, show and sell my home with multiple offers in less than one week with a super fast close of escrow. I highly recommend this team to anyone looking to buy or sell. This team is Honest, fast, communicative and on top of their game. I Would highly recommend the and definitely use them again.
We used Zen and his team for the purchase of a home in San Juan Capistrano. I am of the firm belief that we were the successful bidder (out of 5 offers) because of Zen. Throughout the entire process Zen was very clear with explaining the process and how to strategize for success. We put our faith in Zen and he led us to success. We then used the team to find us a qualified tenant for the home and to help us prepare the home for the perfect tenant. Again, Zen and his team were highly professional, responsive, and on top of every little detail. We plan to purchase additional property in the future and will definitely return to Zen for all of our real estate needs in the South Orange County region.
Sold my house in record time well above asking. Great professional process and great support team. So good I'm using the Z Team again to purchase a home. Highly recommend.
Zen's team has recently handled my 1031 transactions. Zen and his team handled the complicated multi-unit property transaction smoothly and went extra miles in helping one of the tenants to relocate (which was essential to the success of the transaction). Zen leads an amazing team not only excellent in their professional skills but they are also very personal and accommodating. When I texted or email Zen's team questions, I almost always got an instant responses. Zen has extensive knowledge on the local real state market in Orange County. He knows when and how to negotiate. If you are planning to sell or buy properties in OC, do yourself a favor, call Zen, you will be glad you did.
Zen and his team were fantastic! Zen came highly recommended to us by a realtor that we'd worked with in the past that had since moved out of the area. His entire team is very professional, experienced, courteous and prompt. Phone calls and inquiries were answered quickly throughout the entire process. During our initial contact, Zen's vast knowledge of the real estate industry became apparent as he clearly walked through and explained each step of the listing and sale for our Irvine home, then answered all of the questions we had. Throughout the duration of the sale process, he and his team kept my husband and I informed and engaged with each step along the way. His support team, Vanessa and Mindy were very helpful. They notified us promptly when we needed to read/sign an important document and stayed on top of things. We appreciated the fact that Zen has a network of trustworthy resources. He and his team were able to provide recommendations/referrals for things such as movers for our household goods and cars, which by the way, did a fabulous job for us! These references were absolutely invaluable especially in the hot real estate market that we are currently experiencing. Working with these trusted resources reduced our stress level exponentially knowing that these folks came highly recommended. In the end, our house sold within 48 hours of listing for significantly over the asking price and we closed quickly without any issues! My husband and I couldn't have been more happy with the outcome of the sale. We were blessed to have had the opportunity to work with Zen and his team and would give them a 10 star recommendation if we could!!!! Thank you so much Zen and team - you were an absolute pleasure to work with.
(5/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
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