Valerie Gross

ZillowVERIFIED

Valerie Gross is one of a kind. Not only is she a smart and kind person, but she is a fierce realtor who goes to bat for her clients. When we first met at her office, she laid out the whole process to becoming first time home buyers. She did so in a clear and concise way that made a daunting process more manageable. When we finally got down to seeing homes, we dragged this poor woman all over the place. Dirt roads, high fire zones, industrial areas; it didn't matter. She set everything up regardless of the location, met us with a smile and kind word, talked through all the pros and cons of every property, and helped us find our home. We found it and she explained the whole process of putting in an offer and those next steps in complete, but understandable, detail. She guided us through a tough negotiation and helped get us into our dream home. We love our home and are so appreciative of the hard work she put in for us. If we ever decide to sell or buy, she will be our first call. You cannot go wrong if you chose to work with Valerie.

ZillowVERIFIED

Valerie exceeded our expectations and have set the standards very high for a relator. We've worked with 3 different realtors in the past and have found Valerie to be the best realtor we've had. Why? She demonstrated knowledge of the areas we were looking at. She always came prepared with information on the home. Not only did she identify parts of the homes that may be a concern during appraisals, she also provided solutions to the concerns and how she can help us resolve them if needed. We never felt pressured to buy a home. When we bought the home, she even provided us with a house warming gift and remote garage clickers that were not given to us at the time of purchase. After buying the home, she even checked in with us to see if there were anything else we needed help with such as repairs and had a list of contractors she could offer us. We appreciated her help. The most memorable part of buying a home with Valerie's support was when an error on the last day of escrow and not being able to reach the escrow officer to fix it caused me anxiety and Valerie sprung right in to reassure me that everything will be okay and ensured this error was taken care of right away. She was really good at helping me manage my emotions throughout this stressful process and I trust that she will do the same for you.

ZillowVERIFIED

We were referred to Valerie through a recommendation from a friend. From the first meeting we were convinced she was a perfect fit for us. She was approachable and down to earth, allowing room for us to express concerns or hesitations and ask plenty of questions. We knew next to nothing when it came to the home buying process but Valerie was more than willing to explain in simple terms what the process would look like without piling on too much information at once. She always helped us to focus on what was in the immediate future and not stress over the details.We ended up dealing with an extremely difficult seller, to say the least, but Valerie never once backed down. She fought for us every step of the way. In fact, she began to seek out additional wisdom from trusted figureheads in the industry to make sure she was making the best course of action and executing it with the utmost integrity. In the end, we got our first home with additional fixes that we werent expecting. Valerie did that. She and her team are exceptional and I cannot recommend her enough. Partner with her on buying or selling your home. You will not regret it.

ZillowVERIFIED

From first contact Valerie was great! I immediately had a good feeling about her. She showed sincere interest in our needs and plans and did not try to rush us or make our decisions for us. She left us with a binder of helpful information and followed up when she said she would. We decided to wait 6 months to list our home. When she called in 6 months we were impressed and immediately chose her over many others. The process working with her and her team was seamless and exactly how she described we could expect. We felt well served and our expectations exceeded. We sold our home quickly and with minimal showings. We highly recommend Valerie as a aEURoerealaEUR? and honest person doing a fantastic and professional job!

ZillowVERIFIED

Selling or buying a house is a very stressful experience but with Valeries help and understanding it was a breeze. She went above and beyond, explained selling process that was easy to understand. Valerie was very prompt to respond with a quick phone call, text or email despite me living on east coast. She is well organized, an expert, knows the area well, has fantastic network in Roseville and surrounding areas. Valerie presents strong interpersonal/ professional work skills that represent her company well. Valerie is so nice to work with, I would give her 15 out of 10 and would highly recommended her!

ZillowVERIFIED

Valerie was extremely professional and communicated often and effectively. She was forthcoming with the process and very helpful along the way. She had vast knowledge of the area and assisted in any way she could. We were able to sell our home above asking with her assistance. I would recommend her services.

ZillowVERIFIED

Valerie did an outstanding job and we are so thankful for her diligent work and tenacity through our first home buying experience. My wife and I promised ourselves we would not fall in love with any home, but ultimately the one we found was so unique we couldn't help ourselves. Upon review of the disclosures from prior inspections of our home, we noticed an issue that was going to be a dealbreaker. We were crushed. Valerie met with us to discuss the issue with the seller, called in an independent specialist to evaluate the issue, advocated for us and completed her role as intermediary, ensuring that our stress levels were kept at a minimum. She handled the entire process with the seller, lender, inspector, independent specialist and escrow agency with top tier professionalism and made herself available to us anytime we needed her. We are so pleased that everything worked out. As first time home buyers we were very naive to the process and Valerie went above and beyond for us. We can't thank Valerie enough. Definitely 5 stars and highly recommend!

ZillowVERIFIED

Valerie did a fantastic job helping me sell my home! She was extremely knowledgeable of the current market conditions and how to get my home listed and sold in a timely and efficient manner. Valerie and her team worked diligently once in contract to sell and had wonderful communication to help complete the escrow process swiftly.

ZillowVERIFIED

Valerie is an amazing realtor! She is always prompt in her communications, happily answers any questions we may have, is thorough in her research, and is overall just great to work with. When going on tours of homes, she made sure to point out potential issues, as well as perks that we may not have noticed. She never pressured us to put offers on houses that may not have been perfect, and gave excellent guidance while writing offers. Just to put into context how great she is, we bought a house in one of the hottest sellers markets in the country, during one of the biggest sellers markets in history. We got the perfect house for a fair price, and even were able to negotiate substantial credits back from the sellers for repairs. In this market, that is unheard of, and we couldn't have done it without her. Valerie is a caring, thoughtful individual, and we absolutely recommend her!

ZillowVERIFIED

Valerie was very helpful and patient during the whole process. Several houses were put together for review based on needs and finances. This was great and allowed for a smooth process in narrowing down choices. She was always available or quick to respond to questions and concerns, assisted with neighborhood and schools information.