Tracy Williams

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We engaged Mona to represent us in our search for a home in McLean, VA. As VA-backed borrowers, our situation had some unique parameters, and Mona developed a tailor-fit strategy to identify a set of properties that fit within our search limits. Areas where we were particularly impressed: (1) Her insight into the local DMV market: Mona knew which streets were most sought after, which were in a flood zone, which had busy traffic during rush hour, etc.; (2) Her network: Mona knew nearly all of the listing agents and major financiers in our market. Further, once we identified a property, she shared a deep list of contractors with us (upon our request) to bid on specific projects we wanted to execute; (3) Her valuation expertise: Mona routinely commented as to which properties were priced appropriately (in a very dynamic market) and she was frequently proved correct once the property was sold. In the case of the house we purchased, her valuation prediction was nearly spot on; and (4) Her focus on the client: Mona paid very close attention to our wish list and didn't stray from our must-haves. The properties she presented to us all made sense. There were no outliers. This process took some time, and we never felt rushed or pressured to find a property. Mona earned a commission of course, but the emphasis is on the word 'earned'. She was available for us every time we reached out, guided us when we sought her expertise, and saw our success as an extension of her own. She is a professional of the highest integrity, commitment and skillset and we are happy to offer our highest recommendation. Thank you Mona.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

There are not enough accolades I can cite for Mona Banes. She was a life-saver at a very difficult time for me. Mona took charge and successfully sold all 3 of my properties. She was actively involved in the design and renovation of all 3 properties , monitored the work being done, worked closely with my building management to clear obstacles that arose, got all 3 properties staged, and kept me informed every step of the way, much of the time while I was temporarily residing in another State. I know all of this would not have been accomplished without her. Mona is a true professional and, at the same time, a warm, caring person with a bubbly personality that put me at ease, confident that all would be well. I highly recommend her to anyone wanting to sell a property and get the most for it, all the while working with the best in the business.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Choosing Mona as our realtor was a fantastic decision. As first-time home buyers, the home buying process was totally foreign to us. However, Mona did an amazing job at explaining every step of the process. She was exceptionally responsive; we almost never waited more than a couple of hours to hear back to texts or calls. When touring homes, she was great at pointing things out to us that we may not have noticed (or wouldn't know to check as first-time buyers). When we were ready to make an offer, she provided solid analysis on the price. Buying a home is a stressful process, and I cannot imagine having to do it with anyone other than Mona!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We worked with Mona when buying our last two homes and both times we found working with her to be a wonderful experience (which says a lot given how stressful home buying can be!). Mona goes out of her way for her clients. She is very knowledgeable about homes, lots and neighborhoods and provided a great deal of valuable input and advice as we contemplated different properties. She is a very strong negotiator, very responsive, patient and flexible. It took us almost two years to find our current dream home and we are so thankful for everything Mona did for us. From looking at homes, to closing paperwork to helping us hammer out moving details--Mona was with us every step of the way. She truly is one of the best of the best and we highly recommend her to anyone looking to buy their dream home.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Doug is a true consummate real-estate professional. Unlike many other realtors who transitioned to the position during a boom, Doug has been working as a realtor long enough to have seen every scenario you can encounter, and has the best answer to every problem we had along the way. He was very focused and dedicated to getting us the best possible outcome.Despite all the technology we have to help us buy and sell homes, there were still literally hundreds of interactions we had via in person, phone, or text message regarding a strategy on how to best handle the latest situation. This is the second home we've sold, and it was a completely different process in every way. The market was different (seller's vs. buyer's), the location was different (Herndon vs. Vienna, VA), the price range was different which meant the clientele was different. HUD-1 became an "ALTA" (also LIBOR is now "SOFR"!), and all the state and local tax laws are different from year to year, so the first sale just didn't prepare us for the second one really at all.We wanted to sell during Spring Break so we could have the kids and dog out of the house with all of the viewings. We also wanted to rent back so we could move out after school ended. Doug planned the listing perfectly around this schedule and we had all offers in hand and a contract before we even needed to pack for the return trip. There were multiple offers, and interpreting which one was best for us, as well as vetting which buyer was more likely to complete this was an aspect we didn't have during our previous home sale. He also aided us in communication about the walk through, the ending of the rent back, and multiple communications with the buyer's agent long after closing.I recommend Doug as a listing or buyer's agent without any reservations. Thanks Doug!