(5/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
My wife and I feel so fortunate that we were able to work with Penny on our first home purchase. We were years into our home buying journey when we met Penny, and it couldn't have come at a better time. She was instrumental in helping us narrow our search and focus on exactly the kinds of properties that would meet our needs. She was extremely knowledgeable about the areas of PV that we were focused on, and she was engaged, available and patient with us through every step of the process. We quickly came to feel that we could rely on her for advice, recommendations and expertise on every facet of the purchase transaction. As first-time buyers with work and childcare taking up much of our time this was indispensable - we would not have been able to get it done without her. Thank you so much Penny! You'll be our first call for any future real estate moves!
Our agent Karina Castillo handled the sale of our house with great care and professionalism from start to finish. We appreciate the work she put in for the listing, holding open houses as well as putting together a good road map throughout the sale process. Thank you to Karina and the team for a great sale experience!
We truly cannot say enough about Penny and our experience buying a home with her. She is thoughtful, kind, open, honest, communicative, professional supportive, amongst so many other things. We worked with Penny when we purchased our first home in 2020 and built such a positive relationship, fast forward 4 years and 1 baby later, she was right back helping us again. My favorite thing about Penny, and one that meant the most to us, is the fact that Penny was there and responsive every minute of every day. If we had a question, or a concern, or even just a thought, Penny was right there. The relationship with her is so natural that it never felt like we were bothering each other. That type of reliability and trust is so important when it comes to such a stressful and big decision and we are so grateful to have found that with her. Outside of just the amazing bond, Penny's local knowledge of the South Bay is so good. Penny is also very professional, we had some challenges with our counterparts during the purchase but Penny held ground and understood that maintaining a good relationship with them would go a long way, and boy was she right. Outside of just the legal/technical knowledge in real estate, Penny also understood the relationship and people side of it, which in my opinion is just as important, if not more important. Penny will be lifelong for us and we are so grateful for her.
The moment we were in Mike's hands was a total sense of relief and calm. Mike's ability to listen and truly help our family filter out our needs was nothing short of incredible. He truly cares about what is best for your family and for the community. He takes a vested interest in the whole, and his vision helps to you see and work through the process in a positive way. If you are looking to have a guide and a partner then you must work with Mike.
Mike was amazing to work with! We were so lucky that the first open house we went to when we started our search happened to be a listing of his and ended up talking to him about what we were looking for. This was our first home purchase and the whole process was a little intimidating to us originally but Mike helped us through every step of the way while (most importantly) not being pushy/salesy at all. He was more than willing to answer our many questions during each stage of the process and was always available to talk through something or book a viewing for us. We could not be happier that we were able to work with such a great person who made sure that he was not just a real estate professional but a true partner in our search.
We just closed escrow on a home in Mission Viejo with Karina Castillo. I can't say enough great things about working with her! We had to do the transaction remotely, and she was always willing to do whatever it took for us to make it happen. From the first video tour of the house, to scheduling inspections and managing all parties to close escrow, to all the work to get the home fixed and prepped to be move-in ready in a really tight turnaround, she did whatever was needed efficiently and promptly. I've liked every real estate agent I've worked with in the 5 homes we've purchased in life. But what Karina did for us was next level. I'm in awe and would work with her again in a heart-beat. Which we're doing with the sale of our existing home!
I am SO GLAD we found Penny!!! Prior to meeting her, we had been meeting buyer's agents at open houses, but had never really "clicked" with anyone. Everyone else was either bored and hands-off, or too sales-y. That changed once we met Penny. She really absorbed what we were looking for, even when it felt like it wasn't going to be possible. She was helpful but never, ever pushy - reaching out when she had something she thought we'd like, giving her honest opinions on homes, and being the perfect balance of patient but responsive. When we were finally ready to put in our first offer, she was exceptionally helpful in talking us through the process, and collaborated with us to structure an offer that was finally accepted without having to compromise on price or contingencies. We are so so grateful for her knowledge, help, and support throughout the entire process and would recommend her to ANYONE looking for a home, especially first-time buyers like us who need some hand-holding. THANK YOU PENNY!
Carly helped represent us in selling our home as well as finding a home for our family to lease in Manhattan Beach. The landscape was extremely competitive and we were picky - Carly was SO on top of new listings, any details we missed in the listing that she knew were important to our family and being available to us. She knows the South Bay inside and out and we trust her and her team immensely!
We are very thankful that we engaged Jackie as our real estate agent. We are very picky and decided on her because of the positive and enthusiastic vibe that she gave us when we first met her. Our instinct turned out to be correct. We could not have been happier. It was a pleasure working with her throughout the entire home-buying process. Having purchased several homes in the past as we moved around, we have come in contact with many agents. And Jackie was the best that we have had. She was a great resource. She had a vast knowledge of the South Bay area of L.A. and the fluctuating market conditions. She made sure to stay within what we had told her were our budgetary parameters, had vast knowledge of the market condition in the entire South Bay of Los Angeles, and had a good feel for the level of competition that we were facing from other purchasers. She was always reachable and responsive. We did not have to deal with assistants or colleagues. It was personal service with a constant avenue of communications. Depending on what popped up, she was there with emails, texts or by aEURoejumping on a quick callaEUR? if that was better for us. She is the best!
Ive always heard how important it is to work with a realtor you can trust , rely on, and be on the same page with. Karina is all of that and more.. To say she went above and beyond is an understatement. From beginning to end the whole process was as smooth as can be. She not only answered all of my questions (which may have been excessive), she was patient with me and detailed with all her answers. There was trust built immediately because she tells like it like it is so I have the right expectations, timelines, deadlines, and all the ins and outs. From house hunting, home improvement ideas, things to be careful/lookout for, market environment, insight into the competition and the sellers, she did it all. The dedication and time she took to make me feel reassured, even at my lowest points throughout, is the reason why I'm writing this review and will tell ALL of my friends and family who need a realtor. Its like she instinctively knew how I was feeling and always had the right things to say at the right times. Shes a professional and does all the little things you cant even imagine or think of. Even after closing she is asking me how are things and giving advice! You cannot find a more dedicated person who has her experience, warmth, and tenacity to get a deal done in your favor. 100% she will be my only realtor ever. Thank you so much for everything youve done. I'm just as impressed with the home as I am with her!!
(5/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
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