(4.9/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
Professional and responsive from the start, I highly recommend working with Ms. Wu on your real estate transaction. Questions, answers, and follow-up were timely and all information passed seamlessly between parties. She helped me secure a nice apartment in a great location that I am still happy with months later. Additionally, I found Susan friendly and trustworthy as she was efficient -- a solid broker, 5-stars.
One of my friends had recommended me Susan. I was glad that she was my agent. She was an very knowledge, patient, and helpful. She helped me to buy my first home!
I had the pleasure of having Susan as my agent for the sale my apartment in Elmhurst. She is very smart, knowledgeable, efficient, trustworthy, accommodating, and great at negotiating the best price for you. Susan is a very friendly and down to earth person who you can rely on to get what you want. It is hard to find an agent with such good moral compass these days.
Susan was super patient in showing us a number of houses until we finally found our dream home. She was WONDERFUL throughout the whole process. She was fair, gave great recommendations and put us at ease during the negotiation process. She was patient and knowledgeable and responded quickly. Would highly recommend her for anyone looking for a new home.
Susan works hard around the clock. she following up with me every step of the way and I was never waiting for her for very long on anything. I wouldnt hesitate to contact her for services again in the future.
Susan was extremely helpful and responsive through my purchase process. She helped me greatly through the negotiation process and had insight to additional resources I could work with.The most important aspect was her professionalism, in understanding my needs and not deviating in order to maximize the time spent in searching for the correct property.I look forward to working with her again!
It has been about a year now that I?ve been living in my own place. I definitely would not have found it if it wasn?t for Susan Wu. It was my first purchase and I really didn?t know the process but she guided me every step of the way and kept me updated throughout the whole process. She was very honest and if there were any concerns, they were brought out early and resolved accordingly. Susan really put my everyday lifestyle into perspective and laid out the pros and cons of different places. Her knowledge and expertise of Queens indeed helped me choose the perfect place. Everything is so convenient for me now; subways, buses and local shops are 10-30 minutes away. She really listened to my needs and strived to achieve results that were in my best interest. It was a great experience to work with her. I highly recommend Susan Wu as a real estate agent. I found her to be very patient and attentive. She will do her research and get back to you in a timely manner. Susan has impeccable negotiating skills and displayed confidence in interacting with people at all levels of responsibility. Her referrals to the proper attorneys and mortgage consultants were what made my financial dealings and closing go so smoothly. I can?t thank her enough.
Local Knowledge: Before I contacted Susan, I had made a list of properties that I wanted to see in a couple of Queens neighborhoods. Since Susan knew Queens very well, she expanded my options by suggesting some properties in neighborhoods that I had not previously considered. Susans insight into each location helped make my decision much clearer and easier.Process Expertise: Throughout the entire process, Susan demonstrated intimate knowledge of the complicated home-buying process by explaining each step to me and preparing me for subsequent steps. Being a first-time home-buyer, I did not have a real-estate attorney or a mortgage originator in mind to use and Susan gave me trusted referrals who all performed greatly. Susan also has a solid understanding of the financial and legal aspects of the home-buying process.Responsiveness: Susan responded in a prompt and timely manner throughout the entire home-buying process and I was able to reach her by both phone and email. When I was not able to take a call while at work, Susan left me voicemails to update me on the process or to answer a question I asked. After listening to her messages, I usually made follow-up calls that she patiently answered.Negotiation Skills: I firmly believe that had it not been for Susans understanding of the negotiation process, then my offer would not have been accepted over competing offers. Instead of simply increasing the purchase-price, Susan suggested that I include other clauses that ultimately made my offer more appealing than the others. Susans understanding of both buyer and seller mentality is truly a testament to her abilities.
Susan is a very resourceful agent, answered all my questions with expertise and great detail. She is always prompt and her negotiation skills are impeccable, always working in your favor!
Susan Wu is both an amazing business contact and dear friend to me. Ive personally known Susan for over 13+ years and have watched her evolve her career path to what she truly enjoys; Real Estate. I was looking to purchase my own home last year and was lucky to have her in my life. Susan took me under her wing and guidance and helped me purchase my ideal new home in Long Island City (mind you this was before she officially became a real estate agent). I knew nothing about purchasing a home prior to my conversations with her. Her knowledge of the real estate business is impressive to say the least. Although we are also friends, she had no problem being honest and direct with me throughout the entire process(thats her personality). In the business, that is hard to find. Her communication skills are always precise and on-point. If she does not know the answer, she will usually point you to someone who does(has a large network). Susans best attribute is her eagerness to help you land the home You desire. She has an ability to understand who you are as a person, listen to your wants, and formulate a gameplan on an individual basis. Having worked in an intense business setting my entire caree,r Ive come across countless Financial businessmen of all ranks. There are some individuals who just stick out with their professionalism & down to earth mentality. Susan is one of them. I highly recommend her service you will not be disappointed. She did wonders for me to obtain my first home(with no incentive on her end), imagine what she can do for you as her official client !
(4.9/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
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