Service Areas
About Susan Santoro
Specialties
- Sellers
- Buyers
- Residential Property
Awards
Recent Sales
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Susan Santoro's Reviews & Ratings
- Knowledgeable
- Professional
- Responsive
- Communicative
- Trustworthy
- Outstanding
- Attentive
- Hard working
- Great for new buyers
Yve Uju
ZillowVERIFIEDSusan was a blessing to us! From the very first day we spoke on the phone, we connected with her energy and could sense that she would support us. She told us, "I go all out for my clients" and she did not disappoint. In this intense market, Susan was by our side every step of the way and always available. As first time homebuyers, she was patient and took her time to answer our questions and carried us along the way. We shared many laughs together and felt both special and cared for by her. It was a whirlwind journey with many hurdles and Susan did not waiver in her faith that we would find our perfect home. Thank you so much, Susan! YOU ARE A REAL ONE! If you're looking for a top-notch, reputable, honest real estate agent, look no more, Susan Santoro is your person :)
Magiemcic
ZillowVERIFIEDSsusan is the ultimate professional. I have bought and sold over 10 properties in three states. It is rare to find an agent that is both fantastic at listing properties and an incredible proponent for buyers. Susan knows both sides of the market. She is incredibly hard-working. She will ensure that you achieve your goal whether you were buying or selling.
Jessica Franklin
ZillowVERIFIEDMy husband and I were referred to Susan by a family friend and we were not disappointed! From the first moment we spoke with her, we knew we were in amazing hands! With the crazy market we are in, Susan never let my husband and I settle or make an offer on something that we did not love. She kept us going even when we wanted to give up! She also helped us to realize what was in our price range. Her knowledge of Woodbridge and houses truly helped us find out forever home! My husband and I put complete and total trust into Susan and she made sure we can in within our budget and with our number 1 house pick! Susan is not just our real estate agent, but apart of our family now! My husband and I had daily phone calls with Susan about new houses on the market, what needed to be done after putting a bid in on a house, and just to answer our million and one questions! We do not have enough amazing words to say! You will not be disappointed! Go with Susan!!! She will fight for you!!!
Shirlz1222
ZillowVERIFIEDAs first-time homebuyers and newcomers to the New Haven area, we could not have been more pleased with working with Susan. We are a pair of residents working in the hospital with extremely inflexible hours, and Susan worked effortlessly with our schedule and timeline. She thoughtfully curated potential homes for us to see based on our preferences, must-haves, and deal-breakers. When we finally found our current house, she helped us craft a strong offer amidst heavy buyer competition that ultimately enabled us to purchase our dream home. After our offer was accepted, she guided us through the closing process and surprised us with a delightful gift on closing day!Susan's experience in real estate and knowledge of the area was invaluable to us. In addition, she is extremely well-connected with local mortgage lenders, real estate attorneys, home inspectors, and contractors. We ultimately went with a mortgage lender who was recommended by Susan, and we were very satisfied with that experience.Overall, Susan is a stellar agent, a strong advocate, and a joy to work with. We are so appreciative for everything she did for us. We will definitely be going back to her when the times comes for us to sell our home. Believe me, you cannot go wrong with Susan!
TM996
ZillowVERIFIEDWe are not easy buyers to work with. Our butterfly-like aEURoeflight patternaEUR? never results in a direct path to our destination and can lose even the most seasoned and motivated realtors. After dozens of viewings, numerous offers, and multiple cancelled contracts, we expected Susan to lose a step or two. We thought she might even try to steer us along the shortest path like others had attempted unsuccessfully in the past. But Susan didn't. She followed us patiently, listened to us intently, and supported us unconditionally. She became our secure base from which we could set out to explore what was out there and to which we could return when waters turned choppy. Her calming presence, unwavering support, and wealth of expertise gave us the confidence to take on risks that we would have been hesitant to otherwiseaEUR"one that ultimately led us into our forever home. It was the home for which she would receive the least amount of commission yet require her to communicate with a challenging seller and navigate a legally obscure landscape. She did so masterfully, placating irritability and erraticism while seamlessly collaborating with the home inspector, attorney, and mortgage company. More than 3 months since going into contract and almost 6 months since meeting Susan, we closed on our new home. What makes Susan such an exceptional realtor (and person) is a deep understanding and appreciation for the psychological elements inherent to emotional decisions (e.g., purchasing or selling a home), along with a genuine love of people and desire to see them happy. This puts the focus on the people and the process rather than the dealaEUR"the experience and journey rather than the destination. If anyone is ever in need of a secure base from which to find their way home, Susan has our highest and strongest recommendation.
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