Susan Massaway

Susan was a pleasure to work with! I located her last year and spoke with her briefly at that time. She did a follow up call with me a year later asking how things were going! I appreciated that she did a follow up and started working with her right away. Susan, took the time and did her due diligence to follow through! She made me feel comfortable and relaxed about selling property that was the last piece of my dad I needed to take care of!

ZillowVERIFIED

Listed and sold Mom's home. She passed and left equally to 6 children. I was POA to help ease the process.(I am one of the 6 children) This was a challenge as every person had a say and few had the same opinion. To add to this we had to put in new septic system and well according to new health dept laws. Susan helped with personal conflict between the 6 of us and eased the health Dept processes. I'm not sure it would have happened as quickly and smoothly had she not been our realator.

ZillowVERIFIED

Susan was very good at finding exactly what we were looking for. We are pleased with our new home and would recommend Susan to anyone. She and her team are wonderful to work with. She has resources for finding good contractors and inspectors beyond the expected duties of a realtor. We moved here from out of state so we needed help finding a house in a nice location that has young families such as ours. We couldnt be happier with this house and neighborhood and we owe it to Susan for finding it.

ZillowVERIFIED

Susan and Shannon Made selling the estate home quick and easy. If there were any obstacles, they worked quickly and efficiently to remove them. I felt confident through the whole process, that I was in good hands.

ZillowVERIFIED

Susan was very impressive in the home she was selling. very informative and honest about the condition of the home. very organized with information and took a great interest in getting every question answered. Susan is a great person and well respected.

ZillowVERIFIED

We were extremely pleased with Susan Massaway and her team as our realty agents and representatives. We found them to be friendly, knowledgable, competent, ethical and very helpful throughout the process. Susan always kept us well informed and was available to respond to any questions or concerns we had. We sold our property at fair value and much quicker than we had anticipated. We would recommend her and her team without reservation. Her professionalism and warmth are wonderful assets. We genuinely enjoyed our experience working with her.

ZillowVERIFIED

Susan and her whole team were incredibly helpful and knowledgeable throughout the process. This was an estate sale, and I don't live in Michigan. After our first meeting in person, Susan and her team made it very easy to get everything accomplished at a distance. They went above and beyond, even coordinating letting the city in to replace the water meter when needed, and making sure everything on site was taken care of right away. Their recommendations for getting the house ready to sell were spot on, from carpet replacement to staging to pricing. The house was on the market five days, and had 10 showings and 5 offers. Negotiations went smoothly and they kept me very well informed at every stage. I highly recommend their services!

ZillowVERIFIED

Susan Massaway was a delight to work with right through to the day we completed. With ourselves out of state she and her team got a washer and dryer out of our basement just a couple of hours before signing as the buyers suddenly did not want our high-end machines. No charge and delivered to new buyers! That is an example of the service we received from the Massaway team. Susan's immediate responses every time were so helpful and reassuring right from our first interview. Susan's enthusiasm for selling our house in mid-winter won her our business over another realtor who displayed only gloom. We follow all of Susan's suggestions and sold very quickly in a slow market! And we got exactly what we wanted for our house. Could not recommend her highly enough.

ZillowVERIFIED

This is the second home that we've been involved with Susan whether it be buying or selling. She is always on point in any situation. Always communicates and never leaves any stone unturned. If there ever is a situation that presents itself, I would want her team taking care of it for me. Great job you guys.

ZillowVERIFIED

Susan and her team went above and beyond to help me sell my house. She and her team were always responsive and helpful, and I always felt she was looking out for me.