(4.4/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
Had the pleasure to work with Susan. She helped me find the right house for my family. I would highly recommend her. If you are looking for a home she is the right realtor.
Susan was terrific throughout the experience. She made the process very simple, and has a great network of support to get things done in a timely fashion. The electronic processing of paper work was one of the best things going.
Susan Krug is not only a pleasure to work with but she has a wealth of knowledge about the industry that cannot be matched by anyone else. We were out of state buyers and only had one day to drive around to look at homes. She made the process seem seamless and smooth. She is very honest and transparant and I couldnt appreciate that Once we found the home of our dreams she was able to jump hurdle after hurdle and help us get into our home within two weeks!! We are very grateful to have found her and have her as our realtor!!
Let me start out by saying I have never written a review before but felt the need after the personal care I had received recently from Susan Krug and her staff . Susan helped me sell my home in one of my toughest times of my life and always responding to my call's weather it was her directly or her personal assistant in a very timely manner and answering all my questions and concerns.Secondly Susan was very personable , professional and understanding of my situation and of the market in 2012. I wasn't sure on what I should ask for my home and or if any repairs that needed to be addressed . I was having to sell my home fast and it was obvious she did her home work and it was very apparent to me this is being handled by professionals. She let me know what my options were and I asked her opinion . I'm so clad I did she sold my home in a very timely manner and then helped me to acquire a new home by finding one I liked then helping me to make an offer that was accepted . Now I'm the new owner of my home and very happy with Susan Krug and her staff and I would highly recommend them to everyone and anyone that asks ... Thank You So Much Susan Kurg at 21st Century Yucaipa !!! :)
Susan Krug just sold my husband and me our house. She worked very, very hard for us and was nothing but extremely professional, knowledgeable, and responsive to our needs and her negotiating skills were impressive. We originally asked for a 90 day escrow which is unheard of these days and she managed to get our offer excepted. Unfortunately, we hit a snag and would not be able to close in 90 days so she had to go back and negotiate an additional 40 days to close due to credit issue that came up that our lender did not catch before hand. I was very impressed with her especially since she was able to get the house of our dreams secured for us as well as how professional and attentive she was to our needs. She even came over to personally welcome us home. I have recommended her to everyone I know and I will continue to recommend her to everyone I know. She is a wonderful agent who is very experienced as well as cares about her clients and the clients best interest, and very responsive and works very hard for her clients. Susan Krug is awesome!!!!!!!!!!!!!!
Few months ago i have seen a property for sale in Beaumont Ca,i check the agents list and decided to chose Susan. i email my request to see the property,i submitted informations about my house in Redlands,that has been paid off,which i want to sell,using that money plus some savings,will be more than enough to purchase it.Only my house i can sell it for around 250K plus at the bank another 100k,and the house in Beaumont was listed for 232K,so i got more than required. I have email Susan and ask if i can see the house in Beaumont.I never got an reply from her,even i have my email being setup to tell me when my emails are read. I guessshe ignored because is not a milion $ house to sell or buy.This kind of ignorance from a professional is not admited.It is a shame to treat someone with such a disrespect,i will not recomand this realtor to nobody- Do not waist your time..
Susan Krug was my real estate agent for a home I recently sold. She came highly recommended by a friend. Susan lived up to my high expectations based on that recommendation I had received. She was very professional and attentive to details. Anytime that I contacted her she was very quick to respond. I highly recommend her to anyone looking for a knowledgable, professional, hard-working real estate agent. She is now my real estate agent of choice! Julie G.
Susan helped my father sell his mobilehome immediately following the unexpected death of his wife. Susan was both compassionate and professional. She understood the need to sell a property that was not in large demand and to do it quickly before the small amount of equity was eaten-up by HOA dues.One day, after the evening temps had dropped into the freezing zone, Susan went to the house and checked to be sure that none of the water pipes had frozen.Susan was honest, and never promised us something that she could not deliver on.I'm happy we found Susan, and would use her again if the need arose.
Susan and her team were very professional in handling our transaction. They always kept us informed in a timely manner from the beginning to the end. They were very helpful throughout the process and went beyond expectations to resolve issues that came up. I would recommend Susan and will use her again for future real estate needs.
Susan Krug and her team were amazing, We have been looking for a home for quite awhile and told Susan what are needs were. Susan helped us to find a lender and walked us through every aspect of purchasing our home that met every detail we asked for and we had a long list. we closed a few days early which was awesome..I think the one thing that stood out was Susan and her team made sure My husband and i were on top of everything. and no matter what time of the day if i sent Susan a concern via text her response was quick. Susan went above and beyond negotiating to get our offer accepted with our new home purchase. We would highly recommend Susan Krug if you are looking to purchase a home.
(4.4/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
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