Susan Dean

ZillowVERIFIED

Susan was recommended to my wife and I several years ago to help us buy this house and we got along like a house on fire, as the saying goes. So in 2020 it was an easy decision to have Susan also sell our home. The COVID pandemic had just started so nobody really knew how this was going to affect the real estate market. Our home took a little longer but we got a good price for it. Susan is a realtor who made the difficult process of selling our home much easier than it could have been. My wife and I dealt with Susan often during the course of a 3-4 months and her service and network of supporting professionals was unparalleled. She solved problems, helped us with staging and recommended services. She exceeded expectations at every level. We have no issues recommending her to help buy or sell a home.

ZillowVERIFIED

Sue is more than a Real Estate Agent and is by far the best professional I have ever worked with. She is not afraid to tell you how to position your house to attract buyers and has the team to get your house sold for the most money, FAST! We had 2 full price offers on a Friday morning at 8am (no one had even stepped into the house) and she worked tirelessly all weekend to conduct over 50 showings to produce 17 offers. Her feedback on staging, the pictures and videographer on the web attracted offers from people who never stepped into the house. Any other agent would have stopped the showings earlier but not Sue- Friday am all the way to Sunday Night!!!! We had a 12 week search and she looked at numerous properties 3-4 times and she never showed any signs of frustration. She wanted what was right for us, not her and didnt care how many times we wanted to see the properties. Sue also brought in her experts to help us evaluate pricing for work so we had the whole picture and were making the right decision. These experts allowed us to make the right decision on not going after certain properties. I felt at times that Sue was also our attorney, guiding us thru the protocol for the offer, contracts and other legal guidelines. Sue educated us more than our attorney and I felt that she was helping us manage the bank and legal process so we didnt miss anything. Sue also has a strong, reliable following of trades to help with the items to get the house sold from septic pumping/testing to electrical and plumbing. Her referrals were high quality and did not overcharge like some tend to do when they know you have to sell. What really sets Sue apart from other agents I have worked with is her ability to provide candid feedback on how to proceed and her knowledge of cape code properties and the nuances of the cape. Sue was there by our side from beginning to end, even after selling our house and buying the new. We never felt like she got her commission and was done with us. I firmly believe when you retain Sue to sell your house, you are hiring an expert with a lot of resources. I highly recommend Sue to anyone who wants to sell OR purchase a house. She is amazing and very talented and LOVES her job!!!

ZillowVERIFIED

Sue and I created a beautiful relationship beyond agent/seller. We clicked immediately. She is not the typical agent as you are the seller, shell do her best. Oh no, from day one she came with that warm, gentle smile of hers. She and I sat down, went over my home and what I wanted to ask for it. Sue agreed not because its what I wanted to hear, instead, she voiced her vintage opinion as to why my home was worth it. I love her style and it never changed during the showings, the offerings, the final deal. Granted my home only took 3 days to sell but Sue would not have given up on a relentness schedule to sell my home. HIRE HER you wont find anyone better. Love you Sue

ZillowVERIFIED

We found Susan by interviewing four different realtors and asking for a frank estimate of the proper marketing price for our Cape real estate. Susans presentation was the least glossy, and the most accurate. She predicted and delivered a higher selling price than any of her colleagues, and her estimate was surpassed. She handled many of the details in preparing the property for sale, far more than one might expect. She kept her cool when some actors on the other side of the deal began to lose their wits. She is smart, industrious, patient, wise. A real gem.

ZillowVERIFIED

I had a challenging property to sell. It had a gorgeous view, yet the house needed work and the septic needed replacement tho it was in working fine. Susan knew how to handle it and who to call for bids and estimates. She hung in there when the going was tough with the conservation boards and board of healths indecisions. it took awhile but all came through. She is also very resourceful being Cape Codder herself and has a great sense of humor!

ZillowVERIFIED

I?ve had the pleasure of working with Susan on the purchase and sales of four different properties. Susan, in my opinion is one of the most talented real estate agents in the area. She has extreme knowledge in all aspects of real estate. On all occasions, I have felt that I have gotten the best deal on the sale or purchase of the property. Susan definitely has your best interest throughout the process. In my most recent purchase with Susan, I bought a foreclosure with the intent to renovate and sell in the future. The process was very tedious and on a strict schedule with the timing of different aspects of the sale. Susan and ERA were right on the ball all the way to the end by working endless hours and making sure all the boxes were checked in a timely manner. Susan was a great person to lean on regarding advise with this purchase due to her own personal experience with renovations and resales. Susan has a great network of people in all fields having to do with home sales, from mortgage references, to septic, electricians, plumbers, etc. Whenever I have referenced Susan when reaching out to these individuals, they have had nothing but the utmost respect for her as an individual and professional. If your looking for your best option to either buy or sell, look no further!! I will continue to work with Susan in the future.

ZillowVERIFIED

Susan was extremely knowledgable about properties and a few fell through for us, But she was determined to get us what we asked for. Susan?s negotiation skills were fantastic and she succeeded in getting the exact property we desired. You will not be disappointed!!

ZillowVERIFIED

We recently worked with Sue to purchase a home on Cape Cod. Sue was absolutely FANTASTIC to work with from the day we met through to close! She knows the market inside and out, is extremely responsive and went well above and beyond our expectations every step of the way. We will definitely work with Sue as both a buyers and sellers agent the next time we buy property.

ZillowVERIFIED

Susan worked with my husband and I for almost a year! We changed our minds quite a few times about what property to purchase and she was always very patient, understanding and supportive throughout our entire process. I would highly recommend Susan to anyone!

ZillowVERIFIED

Susan Dean helped us through a long distance property sale of my elderly mothers home. She helped us through 8 months until the property sold. She had a complete network that allowed us to have plumbing, roofing, cleaning, legal, and title 5 septic work comleted. She stopped by the house regularily to make sure no damage, or pipe problems. She stopped by during repairs to solve problems and report on progress. I unequivocally believe she worked harder than any real estate agent I have ever worked with period. Normally I am quite reserved in my reviews. In this case, I have no reservations. This real estate agent earns her commission. Note! This was NOT a high priced home! All of this work and effort was for a modest home nowhere near the water.