Sue Lusk-Gleich & The Columbus Team

Stefanie Halbert sold my house for me. Her and her team did a great presentation, video, pics etc. They knocked it out of the park! What a great job. It was fast and very professional. So thank you all. I will be using Stefanie again in the future!

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Heather was instrumental in helping us purchase our first house. She was very accommodating to our schedules, as we were moving from out of state, and very knowledgeable about the real estate market in Columbus as well as the intricacies of all of the neighborhoods. She also helped us navigate a very unconventional home buying experience. She has continued to be very helpful even after her obligations to us have ended and has been very attentive to ensuring that we are getting settled in our new home. From our first virtual house tour to our closing date, we always knew we were in good hands with Heather.

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Heather is one of the most aggressively cheerful and yet competitive people Ive ever met - the perfect agent to have on your side when trying to buy a home in this challenging market. She is incredibly responsive, scheduled showings within minutes of our requests, helped us make offer after offer, and helped us keep our chins up and our expectations realistic. Even though our price point was difficult to work with, she never doubted wed finally find the right home for us, and she did! I highly recommend Heather whenever you decide to buy or sell your next home.

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Worked with Heather for over 6 months trying to find the right home. She was always incredibly responsive and a joy to work with. She knows the business and the people who get stuff done!

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Working with Heather was a true pleasure. She is a genuinely friendly, compassionate, and knowledgeable professional. We bought our house during the COVID-19 pandemic--while we were living in another state! Heather was able to guide us through everything from finding a mortgage broker, viewing potential homes, and making an offer on a house to inspections, underwriting, and closing without us once needing to travel to Ohio before our possession date. We were first-time home buyers, but she made us feel comfortable every step of the way, even from out of state. We can t sing her praises loudly enough! If we re ever in the market again for a new home, she s the first person we ll call.

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Heather was an incredible realtor from start to finish: absolutely A+. She combines real estate savviness and acumen with personability, something one doesnt always find in a realtor. Her personability is completely genuine, and not saccharine (this isnt our first rodeo, and we have pretty high standards). Whats more, she is wholly adept at navigating one of the hottest markets in the country, and it wasnt long before we successfully bid on the perfect house. I still cant believe we got a house in this market. Some people have to give up. I have no doubt it was due to her expertise; we would not have gotten the house without the realtor know-how she brought to the table. I must preface this by saying that our transaction was not an easy one, simply because we are remote, and we were working at a difficult price-point (most people in the market seemed to be at our price-point). Heather worked with us in our limited capacity and quickly scheduled appointments remotely. In fact, we had scheduled viewing within hours of indicating interest in a property. She has a keen and intricate understanding of the metrics that go into a successful bid and this is of utmost importance. We simply deferred to her to navigate the complexities of this type of market (e.g. appraisal gaps, overbidding as an almost necessity, what to ask for, etc.). Though we have purchased real estate elsewhere, we were unsure of how to proceed, but Heather made this process seamless. I dont mean to be trite, but she completely takes the guesswork out of bidding and buying in this type of market (I may sound repetitive here, but the competitive nature of this market makes this a whole nother ball game). What struck us most was her candidness. When she showed us properties, she was completely honest and forthcoming about issues she thought may give rise to significant problems; we would not have spotted these issues on our own, despite being relatively familiar with properties (we have homes in other cities, and one is eighty years-old). During other transactions, realtors were eager to push through a sale at any cost, and I found it rather refreshing that Heather was able to spot issues of concern and advise us accordingly. She was also quick to check into things, reassuring and timely during the inevitably stressful inspection period. She touched based daily, and when necessary, a few times daily. We really appreciated our extra touches (such as overnighting the keys to our house, checking in during the loan process, etc.) In summary, I recommend Heather in the strongest possible terms. I feel very fortunate that one of our colleagues from OSU recommended her, and we will be doing when people inquire. Thank you, Heather!

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Heather is a kind, witty, compassionate, and informed communicator. She takes the time to learn about her clients and their needs, and to really build relationships with them. She guided us through every step of the home buying process. She was particularly helpful in pointing out things that we, as first-time home buyers, did not know. I cannot imagine working with another realtor. Heather is the best.

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As first time buyers, we were so nervous about all of the unknowns as we ventured out into the cautious waters of the home market. Heather came to us by recommendation from a friend who worked with her to buy a home (and that friend used to be an agent herself), so we knew right from the beginning that we were in good hands. Even with that assurance, those days before our first meeting with Heather were nerve-wracking, since we felt like we were too young and too inexperienced to proceed, especially in Columbus hot market. All of those fears completely melted away once we met with Heather for the first time. She welcomed us with warmth and respect, and explained every part of the home-buying process before talking about anything specific to our search, as we told her about our concerns being first-time buyers. She made sure we fully understood what went into every inch of the process, and that itself made us feel so much more confident and certain about moving forward with her.When the search started, Heather took the time to show us many properties with full knowledge that we were just learning and this was just our beginning. With her guidance, we learned how to tour a property well and what to look for. We visited many different areas of Columbus and many different types of homes, and Heather was so attentive to who we are and what we were looking for. Her honesty and expertise were so valuable to us, and we know we dodged quite a few bullets because she was willing to tell us what many agents might not because it wouldnt result in a sale of that property, even when we initially really liked it. She knew how much this process meant to us and knew we trusted her to help us get to where we needed to be. She even went the extra mile to meet us multiple times at open houses just to walk through with us and chat with the listing agent. Again, all of this with the patience of understanding that we were not yet serious in the process.Completely on our timeline and with no pressure whatsoever, we navigated a few months of learning in late fall through winter, and picked up with more more serious intent after the winter holidays and after we felt comfortable getting more committed to our search. We had taken the time with Heather to learn what we were truly looking for, and got to the point where we could tell just by photos of a property that there were aspects that would be a risk to take on or features that werent us, because Heather had taken so much time to walk us through the experience of learning early on.When we finally found the one, we nearly couldnt believe just how perfect it was for us and are still so thankful that Heather encouraged us take the time we needed to find the right place. The purchasing processes was truly very smooth and far smoother than we anticipated. Heather was amazing at communicating with the listing agent/buyers, since we had so many questions, and came to the inspection to verify that this was still the property we wanted after seeing everything behind the scenes. She came to our closing table with the sweetest gift, and was genuinely so excited for us. Its been over two months since weve moved in, and Heather has remained close to us. There were multiple times early on that she was able to give us recommendations for property maintenance support (who were excellent, by the way), and she has reached out just to check in on us many times. We are so lucky to have such a great Realtor and now friend in Heather and I will be recommending her to ALL of my Columbus friends in the home market.

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We had the best experience working with Heather! We were buying a house from out of town and she did video walkthroughs of every house we had interest in. She responds very quickly, knows the industry and acted fast when we wanted to make an offer. I cant recommend her enough!

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Heather is the kind of person you want as a neighbor, friend, and teammate who happens to be working as a realtor. She is so good at it! She was helpful, encouraging, patient and energetic. As first time home buyers with a lot of questions and lots of uncertainty, Heather was there to guide us and to keep us on track. She was a patient and knowledgeable guide. She walked with us every step of the way through the process - confidently, boldly and comfortably.Houses are going really, really fast in Columbus right now. Before one would even go to open house, it would be in contract. When we got very discouraged, she sat with us, talked with us, and asked the right questions. We never felt pressured by her and we always felt like she genuinely wanted the best for us. Her patience and persistence paid off. She helped us close on a place better than we could ve imagined. She shared in our excitement as we prepared to move into our new home! Heather is personable, responsive and determined. You can tell she loves people and really enjoys her work.