Shalla Steuer

ZillowVERIFIED

Shalla was very helpful and made it easy to sell my house. I would definitely use her again. She made sure we were comfortable with the new house we chose and made sure everything was good before we made an offer. Thanks Shalla!

ZillowVERIFIED

Shalla was very active in helping with the sale of my home and handled any concerns I had with promptness and knowledge. Any stress with hiccups or concerns were handled graciously and with kindness explaining what was happening and why. Excellent communication with me through the entire process and knew exactly what I needed and was looking for based on my descriptions and wants. I have now bought and sold 4 homes with her and I refuse to use anyone else, I trust her completely with each and every transaction and I know she is dedicated to helping me find an amazing fit! Extremely helpful and dedicated, I have recommended her to everyone I know looking to buy or sell!

ZillowVERIFIED

Shalla was not receptive to our needs or wants. When we mentioned our preferences or values when it came to buying or selling, those items were hit back with her opinions or her reasons as to why our values are wrong. Any hesitation we had with selling our home was met with "it's not a big deal. It's not a concern. Don't worry. You don't want to start over". Ultimately trying to sway us to continue down a bad path just to finish the sale. She didn't meet objections from us very well especially in terms of shopping around for various inspectors or title companies which led her to saying we should have just went for sale by owner since we aren't valuing her opinions and we're trying "to cheap out". Buying and selling could have gone a lot better and it was a miserable experience.

ZillowVERIFIED

I ended up with Raymond when I had requested to look at a property in a neighborhood a few other realtors did not want to visit. When one of those realtors turned down the request, she passed us to him. He looked at several possible homes for investment for us. We ended up putting our investment purchase on hold while we addressed other family real estate.I ended up using him as the listing agent for my father's home. He went above and beyond to get the house ready for listing. He was available for all inspections, and was diligent about getting the information to/from us as we did this process mostly from out of state. He provided options for contractors for the roof, pool, and interior, and went above and beyond what could be expected of any realtor. By the end of the process, he was like family to us. I am quite thankful that the other realtor passed our initial request to him. I will be using him again in the future when we are ready to begin expanding our rental portfolio. With his help, I hope to help revitalize and beautify a few homes in Jacksonville, and provide safe and clean housing for families.

ZillowVERIFIED

Best agent I have worked with, was very patient and encouraging. She helped negotiate multiple offers with sellers until one stuck. She also found a way for me to qualify for a program that helped with a lot of closing costs and mortgage, as well as helping get me the best home insurance we could find. 10/10 would recommend.

ZillowVERIFIED

Ray helped us through the entire process despite many difficulties and COVID-19 issues. He was extremely accommodating and typically responded immediately with any updates or changes to keep the communication open and flowing. Extremely helpful and even went so far as to teach my son how to care for the pool on the property. Even once we finished purchasing our home, he continued to be a source of local knowledge to help adjust to the new area.

ZillowVERIFIED

Things went fast and we dont have any complaints. She always got back with us right away if she couldnt answer immediately. She went above and beyond!Raymond brought her to the first visit while looking at houses and then she continued with us!

ZillowVERIFIED

We have bought and sold several properties over the years and had the great fortune to meet Shalla through Zillow to view a property. Our experience with the viewing led us to list a property with her. She came out, took great pictures and had it listed the same morning. We received a contract on the property within a few days and closed shortly thereafter! Things I love about Shalla: 1.) Quick response 2.) Knowledgable 3.) Computer savvy - contracts/paperwork signed online. 4.) Access to a reputable contractor with quick response time. 5.) Shopped quotes for needed items. 6.) Wonderful personality, beautiful inside and out. :) We have her searching for our next property as I write this.

ZillowVERIFIED

I struggle with extreme anxiety when I'm not in control of a situation. This being my first time buying a home I was overwhelmed with fear. Shalla kept me updated almost daily with updates or just to let me know we were still waiting on something. She was kind and knowledgeable and quick to make sure I was getting the fair end of the deal. Ill recommend her to anyone for their home buying.

ZillowVERIFIED

Shalla is absolutely the best real estate agent anyone can ask for. Putting her tremendous experience, knowledge of the market, and selling skills aside, she is very hard working, very responsive, and an excellent guide. We had our house listed by another agent who was not able to sell the house for a significant period of time, but then we hired Shalla. She was relentless in her effort to sell the house and was able to sell it fast. Shalla was always available to answer any questions we had and did so 7 day/week. Working with Shalla was very easy. She made the process painless. I wouldnt hesitate to work with Shalla again or give her anything but the highest recommendation