ZillowVERIFIEDWe met Scott a few times, first at an open house and for a viewing appointment of another property. While we ended up buying neither home, we were impressed with his professional demeanor and knowledge of the Mesa. After we closed on our home in the West Mesa, we got a lot of mailers from real estate agents telling us they had buyers for our home, but, Scotts monthly updates and emails stood out since he included his own well thought out market analysis, not just cut and paste talking points from his brokerage. Unbeknownst to him, we nicknamed him aEURoeMr. MesaaEUR? and knew if we wanted to sell, hed be at the top of our list. When we finally decided to sell in clearly a sellers market, we wanted to make sure our broker wouldnt just get the highest offer, but, could actually close the deal at the absolute maximum price. We wanted to feel good about the sale since we would miss our part-time enjoyment of the neighborhood. Scott, along with Susannah and the rest of his team, really came through for us.Scott followed up with our first inquiry immediately and after his walk through, he gave us a thorough and realistic evaluation of our home. More important than hearing the many positives, he gave us constructive criticism and suggestions on how to fix or minimize them. He ordered a pre-listing home inspection which took care of a few things we were already aware of as well as a few small yet important things that we either missed or didnt see as an issue but perhaps a buyers inspector would. Also, a buyer could feel more confident about paying top dollar if the house was aEURoeturn keyaEUR?. Scott was instrumental in having a roofer give us an estimate and perform a tune up, which I know really helped with our sale. Our house was partially furnished after our recently completed renovation, so, we used his recommended staging service to fill in a few spots. In our case we didnt want heavy staging to distract from the architecture or the renovation; we needed just a few pieces and the stager was happy to work with us. Staging, even partially, is less expensive than buying or renting furniture and the best part is youll have less to move since they take it away. Photography was very important to us, especially since now more than ever, buyers are shopping online and coming from outside Santa Barbara. Scotts photographer didnt disappoint; He shot great angles, highlighted our improvements and used a drone to show our proximity to the beach, hiking and restaurants. While we spoke of a list price during our first meeting, Scott discussed pricing strategies and suggested not settling on a final number until a day before it went on the MLS to make sure we were up to date with any new listings or closings could affect the price. Once the house was on the MLS, we agreed to a week of viewings before we looked at offers. Aside from always being informed of viewings, whether or not we were in town, we felt very safe knowing Scott and his team observed COVID protocols during showings including signage, facemasks and hand sanitizer. Also, our propertys new floors showed no signs of foot traffic. We also were updated via email or sometimes text with any feedback post viewing.On the day offers were submitted, Scott and his team gave us regular detailed phone, email and text updates, which was very reassuring since we found ourselves hard to reach due to unforeseen circumstances. We accepted an offer over asking, and thanks to Scotts pre-inspection and overall knowledge, we closed at over asking. Its often during escrow when a sellers broker gets impatient and just wants to close and get that commission, regardless of the clients concerns. Fortunately, Scott and his team were always ready to answer our questions throughout escrow, no matter how seemingly simple. Were very pleased with the outcome as sellers and I believe the buyers know they got a good value since the house was 100% ready for its next owner, thanks to Scott and his teams help.
