Roxanne Bales

ZillowVERIFIED

Roxanne is an absolute pleasure to work with. This is my second property using Roxanne as a realtor, and I will go nowhere else. She is prompt, responsive, professional and her work ethic is unmatched. She makes sure she understands what the client wants and what they are looking for. Roxanne goes the extra mile to make sure all of the challenges of purchasing a home are taken care of. She brings a tremendous amount of value to the experience and continues to do so after closing. I highly recommend Roxanne as your next realtor.

ZillowVERIFIED

Stumbled across Roxanne while looking online while I lived out of state. Talking to her I told her what I was looking for BUT that I was 3 years out so I didnt need all the calls/emails (was precovid). She respected my wishes and when we got closer she showed me around and decided to build. Well of course Covid happened and builders werent writing contracts on to be builts. Long story short she stayed on the builder and we finally went to contract. She defended our interests and kept us updated (we were still out of state) and now 2 years from contract we have moved in. I would highly recommend Roxanne!!!

ZillowVERIFIED

Roxanne is an amazing realtor. She really cares to find you the best fit home for your needs and she does not give up even in this crazy market. Roxanne is always a joy with her pleasant manner and professionalism. She has a cache of resources from lending to handymen and will help you long after the sale. Negotiation is not fun but Roxanne was skilled in the many interactions with the other agent and I feel we got a great result. Highly recommend her!!

ZillowVERIFIED

Roxanne was with us all the way through a home purchase that lasted over four months due to unique circumstances with COVID-19 delays and a deep winter freeze. Her experience with builder relationships helped us to prioritize what to ask for and when to ask for it! We enjoyed Roxannes enthusiasm for real estate and her fun attitude. We owe a lot to her for getting us into this beautiful new home!!

ZillowVERIFIED

At the beginning of COVID, my fiancA(C)e and I visited some family in Lakeway. We realized how nice it would be to start a family near Austin, but we didnt know the place at all. We were hesitant to make such a big decision because wed never lived outside the Chicago area. My fiancA(C)es parents had a good experience buying a home through Roxanne and recommended we work with her. I'm glad we did! Roxanne took EXCELLENT care of us. She helped us get familiar with the area by sharing her honest opinions about each neighborhood without holding back. She let us work at our own pace. We appreciated all the little things she did to cover our tails as buyers, and made everything super easy and stress free for us. We felt like she really had our back. And now were proud homeowners thanks to her! Other huge pluses: - She was extremely familiar with Lakeway, the area we purchased. - Her husband is a mortgage broker and got us a very competitive rate. They work great as a team as its in their best interest to have your closing go smoothly. - Roxanne is connected with trusted contractors/home service professionals in the area. This saved us a ton of time. Clearly, wed be happy to work with her again and recommend her for anyone searching for homes near Lake Travis/West Austin. If you want an agent whos really on the ball, you cant go wrong with Roxanne Bales.

ZillowVERIFIED

Roxanne hustled to stay on top of the buying process, to keep me informed of the progress and to keep us on track for next steps. She worked well with the other realtor, mortgage lender and previous owner.

ZillowVERIFIED

The house Roxanne sold for a single man, childless, who lived in it alone, was a real challenge. The owner moved to Assisted Living, and his house, though undamaged, was a terrible mess. ( I worked with Roxanne on his behalf.) Even after a lot of volunteers spent countless hours removing material, the job was not finished. Liquidators declined to bid, so Roxanne stepped in, sold what she could, and removed the rest, then contracted cleanup. All the proceeds went to the owner. She definitely earned her commission, but it was clear that her compassion for the man was the driving factor. The finest agent in my experience, by far.

ZillowVERIFIED

She is very knowledgeable of the area and listens to her clients wants and needs. Very personal and answered all questions. She also advised that she is available after the closing to help in anyway she could. I liked that as after purchase things do come up and it is great to know someone is there to help.

ZillowVERIFIED

Roxanne is amazing. It would have been easy to feel overwhelmed by our relocation to Texas and this purchase being our first home. Roxanne helped us feel connected and informed through every step and made sure that this process went smoothly. We are so lucky that we found her, honestly! She was excellent to work with and we HANDS DOWN recommend her!

ZillowVERIFIED

Roxanne Bales provided her real estate services and expertise when I purchased my first home this past summer. She was wonderful to work with, and I am thrilled with the aEURoeend resultaEUR?! My experience with Roxanne started with excellent communication and fast service. This quality service and communication continued through the entire process, and she went out of her way to follow up on every offer, contract, and negotiation with both myself and the seller. It was obvious, working with Roxanne, that she is extremely knowledgeable and has a thorough understanding of various market factors and real estate trends. Her recommendations and explanations throughout the entire process were spot-on, and it was clear from the start that Roxanne had my best interests in mind. She was very patient with me as well. Roxanne is excellent at what she does, and it was a real pleasure to work with her. I will definitely recommend Roxanne to anyone I know in the market in my area. Further, I look forward to working with her again at some point in the future, as either a buyer or seller.