(4.8/5)
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What clients say about this agent....
If I could rate Robyn Burdett zero starts, I would. She sold us a house in Chantilly (over $1M), and before selling, she hired cheap contractors to spruce up the house. Immediately upon moving in we experienced water leaking from 2 of the 3 upstairs showers into the floor below. Apparently, they installed the glass shower door backwards. In addition, the cabinets that they "re-faced" started chipping and cracking. At first when we reached out to Robyn, she assured us that she works with this contractor on multiple listings, that the work was warrantied, and that the contractor would return to fix the issue. The contractor actually showed up and assured us that this work is under warranty, as did Robyn, and that he would return to fix everything. This is when everything when south quickly. I reached out to Robyn to let her know that the contractor had gone silent on us. Her response was "the seller nor I have any responsibility" which directly contradicts what she told us a week before. She went on to tell me that "I never said there was a warranty" which again completely contradicts what she told me the week prior. Now she has stopped responding to my texts and emails and continues to use this cheap contractor on other active listings of hers. This is the most unprofessional behavior I have ever encountered and would expect more from an experienced realtor. I would steer clear of any home that Robyn Burdett is trying to sell. Chances are you will run into many issues with the home, which she couldn't care less.
Our home buying experience with Robyn was top-notch. We are so, so lucky to have had her working with us to find a home, and highly recommend her. We started looking in December and were able to find a wonderful new home, at a fair price in a great neighborhood thanks to Robyn. Her connections in Northern Virginia are second to none, and we feel like we had a great experience, which is no mean feat given the extraordinary scarce market in the winter of 2022. I especially like how carefully she listened to what we wanted, and at the same time educated us about the potential of the homes we saw. We felt like she never wasted our time with homes that wouldn't work for us, and made sure that every offer we submitted was competitive. Thank you again, Robyn!
Knowledgeable, helpful, on top of it! These are a few of the words that come to mind when I think of our experience of buying and selling with Robyn! We were referred to Robyn by a friend who had used her twice previously to buy. We set up an aEURoeinformation gatheringaEUR? phone call with Robyn, as we thought we were still 18-24 months out from actually buying a place. We had some questions about the current market and about the process of buying and selling at the same time, since this would be our first time selling a home while also going through the purchasing process. Robyn was so helpful and patient with all of our questions and was able to provide us with additional insight into the process. So much so that we decided we were more ready than we thought to sell our current house and look for a new house! Our focus was on finding the RIGHT house to buy and we were not going to put our house on the market until we found it! Robyn was so helpful and knowledgeable about neighborhoods that fit what we were looking for! She was also incredibly helpful in guiding us on getting our house market ready. Our house was listed for less than 72 hours before we had multiple offers. She helped us navigate the offers, choose the best option and negotiate the terms of the contract. Robyn also helped us to negotiate the best deal possible on our new house. Throughout the whole process she was always available for questions and was very responsive. She stayed on top of the negotiation of both contracts and caught errors before they became issues. As far as we are concerned, we are in our aEURoeforever home,aEUR? however, if that status changes, we will absolutely call Robyn to be our realtor!! I cannot recommend her highly enough!
Robyn did a great job! We used her on the purchase of a new construction and for the sell of my condo in East Gate. For the purchase, Robyn was instrumental in helping us with our blue tape walk through and talking with the builder. She brought put points that my wife and I had not considered our thought to ask and did a great job explaining things when we had questions. Takes the time to ensure you understand what was said, how it impacts the process, and what it means to you as the buyer. For the sale, she did great recommending the paint color we choose, helping us navigating the listing, and was great when it came to reviewing the offers. Loved how she helped identify the risks involved in certain offers to help with selecting the, not just the one with the most money, but the one most likely to make it to closing without any issues.
A++++++She is the best. She is very knowledgeable, patient, professional and kind. We saw many houses together - Robyn was very honest. When she saw something bad or concerning, she made sure that we knew about it. It is amazing how much she knows...She was never pushy either. She didnt want to just aEURoe sellaEUR? anything out on the market. She wanted to make sure that I would get what I would be happy with. And when It was time to make an offer, she knew what to do... We were looking for a house in a very competitive area and Robyn was able to make it happen for us! Everyone says buying a house is a pain but it was a breeze for us. Really. Robyn is really amazing. I cant recommend her enough.
Robyn's experience and commitment to the task of selling our home was obvious from the start. She was thorough in the preparation process and responded quickly to our many questions. Her greatest skill is her knowledge in how to negotiate with prospective buyers and she accomplished exactly what we asked of her. We were very pleased and will certainly recommend her services to others.
Robyn and her team were top notch!A++++From start to finish the process was very professional and fantastic!The staging and listing of our home was amazing and our home sold in only 36 hours!!!Her vast knowledge in real estate and the market puts Robyn in a category all by herself. Outstanding!!Thank you Robyn!!
Robyn was a great partner in our search for a new home and relocation to Norther Virginia area...She is a very good listener...understood our needs very well to make the whole process efficient. Given that we traveling from out of town, it was important we were very targeted in our search. Robyn was focused on getting the house we wanted vs. showing us what was just available in the market. Robyn is very hands-on and she accompanied us for every house visit. In most cases, she took the time to visit the house prior and provided us a live video tour so that we could decide if we wanted to see the house.Her knowledge of the area and experience meant that we could trust her advice. She also played an active part in our negotiations and helped us get what we wanted. Robyn and her team was actively engaged even after the close and were very proactive in ensuring that the whole process was smooth. We would highly recommend Robyn....
We have worked with Robyn twice - on the purchase of our first home years ago and recently on the sale of that home and the purchase of our new home. Robyns expertise is invaluable in every aspect of both selling and buying. She got our house sold above listing price with multiple offers in less than 48 hours. She got us into homes to see them before they were listed which is essential in this hot market, and she did it again - we found a home that we love and its in the neighborhood we wanted! She is available to her clients and puts them first. Highly recommend Robyn and her team.
Robyn is worth every penny. Experienced and honest, so knowledgeable about every aspect of buying and selling real estate, shes always watching your back, really hones in on your specific tastes and needs, shell make sure you end up in the perfect house for you.
(4.8/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
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