Rob Reynolds

Dear Rob, We want to thank you for helping us realize our home buying dream. When we met we were prepared to tackle the job of finding a home on my own and didnt think we needed help. You gave me a lot of sound advice and information about what we were up against. We took your words into consideration and decided that maybe we did need representation. Most people go on referrals but since we were new to the area we had nobody to give us referrals. After meeting you, I interviewed 3 other Realtors and not one was able to impress me as much as you. You were patient and listened, gave me facts and backed them up with experiences. One realtor talked about how much business he had and how he was on the board of everything in his city, taught seminars, and had all these licenses but my question was, but will you have time for US? Another realtor came only with a business card but was not prepared to be our Realtor. She didnt have a portfolio, wasnt writing down my preferences and didnt have a list of potential houses when we met. We were expecting these things from a professional who had plenty of information after our initial phone interview. The last Realtor was just simply inexperienced and dodged my questions about how long she had been a Realtor as well as questions about the markets history and where she thought the market would be in 10 years. She tried to answer based on what she thought I wanted to here. You were the opposite of all these people. You came prepared, answered all my questions, and convinced me that you would always be accessible. You just had a way of always making us feel like we were your #1 client. I know I was very direct in telling you exactly what I expected from you and how I wanted things done. My perfectionism has made it difficult for many to work with me but you handled yourself with so much class and respect. You stepped forward when you needed to and knew when to step back and let me be in charge. I appreciated your flexibility. You know our process did not go smoothly. The lesson we learned was aEUR~listen to Rob. Against your advice, we went out and found our own mortgage broker and I put our loan in jeopardy. You were on top of this broker every step of the way. You were such a calming presence to us during our closing because we knew you would be overseeing all the paperwork. You were always reassuring us about the process, telling us that these things always happen. You later confided in us that you were very nervous when we were trying to close the deal but you never let it show. We got through it because you conducted yourself with so much professionalism and confidence. The community is so lucky to have somebody so honest, professional, confident, and knowledgeable in all aspects of buying and selling a home. Most importantly, you have shown that buying and selling is about dealing with people and emotions. Your customer service skills set you apart from every other realtor. Keep up the great work and count on us for any recommendations. Thank you, Scott and Jessica Collibee San Carlos

We started a journey trying to find a home in this tough SF Peninsula market by finding Rob Reynolds name on a property sign near our San Mateo Restaurant. Rob took the challenge with pride and integrity, and after 13 tireless battles, sleepless nights and tough negotiations our Friend and our Agent Rob Reynolds PERSERVERED- he stayed the course and got us a deal in this super tough market. Rob's personal service, awesome negotiation tactics, and Strong work ethic made all the difference. Buyers: I personally have an active Real Estate license and chose Rob to handle our families purchase transaction- Rob's effort went beyond and above and his Network and team of lenders/credit advisors helped us achieve goals well beyond what should have been possible. I have a new lifelong friend and trusted Agent in Rob Reynolds.. Thank you so much! I would gladly chat with any interested buyer/seller about Rob's skill and professionalism- feel free to inquire. David

It is with pleasure and gratitude that we share comments on our experience with Rob Reynolds in the buying of our new home. While we have bought and sold houses before, we have never encountered such a level of excellence as we experienced with Rob. Not all situations are alike. You may need to buy or sell quickly, you may want to get the highest price even if it takes a bit longer, you might want to do improvements to reduce sales time - or add contingencies to protect yourself, and aren't sure what will matter. Trust Rob. All of these tasks, whether business-related or interpersonal, were accomplished with a noticeable degree of competence, humility, integrity and grace. We would be very happy to give Rob our highest recommendation for anyone desiring to sell their property or buy one. His in depth KNOW HOW and the numerous professional and personal contacts in the business, places him in an enviable position from where he can take advantage of opportunities for his clients which other realtors can only dream about. This alone sets him apart from all his fellow realtors in the San Francisco Bay Area. Thus, we highly recommend Rob Reynolds for residential real estate needs. Sincerely, Olga Arango & Gloria Gross