Rion Tovar South

ZillowVERIFIED

It had to be the best experience I have had working with a realtor. Was very patient and extremely pleasant to work with. I had very specific needs and she took the time to show me what was available and also alternatives and I ended up buying within the time frame I set for myself and closed with no issues at all. I highly recommend and will use on future purchases.

ZillowVERIFIED

Rion helped us purchase our home. She was professional, knowledgeable, responsive and we could not have been more pleased. I would not hesitate to recommend her to family or friends.

ZillowVERIFIED

My husband and I just finished two deals with Rion. We bought a home and sold our condo. We were very pleased with Rion and will use her again if we buy or sell. My husband works long hours and she went out of her way to show us houses when it was best for us. I highly recommend her and her office.

ZillowVERIFIED

We were happy with the way Rion seen to it that we were kept up to date with the whole process. She explained to us in detail where we were within the process. We are very happy with our home and would recommend her to anyone who is looking in the area for a home.

ZillowVERIFIED

Rion exceeded our expectations and made a long distance move very doable! From start to finish she anticipated our needs and was there for us. We would recommend her to family and friends,

ZillowVERIFIED

We chose Rion and her company to both rent and sell our home. She has a property management company which rented out our home for a year. At the time, we felt that her property management side had a lot of benefits that other property managers didn't have, even though the monthly cost was higher. This was primarily around the attention the property manager was to give our house while we were away to make sure things were working properly, the condition looked good, during cold weather that the water system would be checked to make sure no leaking pipes, etc. We live out of country due to work transfer, so we were completely dependent on her team. When we met her team in person, they were great. A lot of promises, interactive, good energy. Communicating from outside the US and depending on primarily email was not so good. We felt that what we were promised didn't really happen and responses were slow or did not get point by point answers to questions. The office manager did not seem personal or interested. She would send email that looked automated, never tailored to what pdf was attached, what it was for and what action was needed from us. We got the wrong pdf invoice once. The note always closed with a request to contact her or stop by if there were any issues - but we lived out of the country!! After the first year of rental, we had Rion's team take applications for renters. There wasn't a lot of advice on who we should take or not; again part of it being probably across the world in a different time zone. When it came to the sale of our house, we didn't get the price we originally wanted yet the commission was a full commission, despite her team being the property managers and buyers/sellers on the house. We didn't even get a thank you for your business kind of closing note.Summary: If you are primarily going to interact with Rion and her team via telephone or face to face, I think your experience will be pretty good, maybe 4 stars. But responses by documentation like email, updates, timeliness once you are done with the phone call or email communication, thorough answers via documentation, etc., may be lacking. As a customer, this is the comfort and support I expected. We paid higher property management fees. She made a lot of commission. Our experience with Rion was ok, but for her office manager and property manager were not what we had hoped for. For the premium we were paying, I think the results under-delivered.

ZillowVERIFIED

Rion has worked with me to purchase two homes in the Candlewick community. Her knowledge of the homes in the area have been instrumental in finding the houses I wanted and for a price I could afford.

ZillowVERIFIED

I have made several Real Estate deals and this transaction was, by far, the most seamless one thus far. Rion Tovar is extremely knowledgeable and easy to work with. After some previous trying and ugly negotiations with other realtors, Rion is a refreshing face to our local real estate industry!

ZillowVERIFIED

She was great. She even showed up to our closing for support. She told us step by step on how things would go. She always picked up our calls and got us in to the home's we wanted to see.

ZillowVERIFIED

Rion has the knowledge and patience to get you what you want. Bid on a short sale which turned into a foreclosure and she helped through the whole process. Ended up with a great home. She's Great.