Rob Cerveny

Excellent experience that helped to get a good offer within a week.

Has Rob aEURoethe RealtoraEUR? Cerveny of Berkshire Hathaway Ambassador Real Estate reached out to you to sell your house? Run! He cannot be trusted as a Sellers Agent! Ever have a realtor try and set up a house party for a potential buyer to have a sleep over and a pool party? Rob did! He offered this up prior to discussing with us. We still resided in our house and ran a business through there. This is a huge liability in the off chance that someone was to get hurt. In another situation, Rob left an entry way door wide open and left the pool unlocked. His response: aEURoeAt home in bed aEUR" sick. I wasnt feeling good when I was there. I dont get to call in sick like regular people.aEUR? Just when you think it couldnt get any better, he marked the house as a pending sale 10 days prior to receiving the earnest deposit. I guess he didnt want to get any additional calls for interested parties to view the house if the offer and financing didnt go through. Rob communicated many times that he is aEURoelosing moneyaEUR? because it was taking too long to sell. He continuously asked us to lower the price. Rob overpromises and under delivers; within a week of signing the contract, he pushed and pushed to lower the price on a weekly basis. Here are some of the horror stories: aEURc He shared that he would only allow us to communicate with the buyers after an accepted contract. Okay, we got there, and he still refused to allow contact between us and the buyers. He said we could only communicate through him. We found out that he told the buyers that we had refused to provide our contact information. This was a lie. aEURc He told the buyers that there were 3 separate offers on the house and that we aEURoekilledaEUR? each of the deals. This was a lie. No offer was presented to us besides the one we accepted. aEURc On the day prior to the closing, the buyers reached out to Rob requesting to ask us to allow them to put some of their belongings in the garage as they had an open trailer, and it was supposed to rain. He told the buyers that we said, aEURoeabsolutely not.aEUR? This was a lie. This was never asked of us. aEURc After we signed with Rob, we had a full appraisal done on the property. He refused to see the document as he stated he would have to show it to potential buyers. What is wrong with that? The potential buyer would know the true current value of the house. We reached out to Mark Leader, the Head Broker for Berkshire Hathaway Ambassador Real Estate, and asked him to intervene with Rob to communicate more effectively via phone and to tone down his demeaning rhetoric towards us. After this conversation, Rob became even more hostile in his conversations with us. He wouldnt return any calls or provide updates on the sale of our house. The only way he would correspond is through text messages, which were incomplete or continued to be demeaning. If you are looking to have a realtor who is extremely condescending to get you the lowest possible price as a seller, then he is your realtor. He only cares about his commission and doesnt strive to get the best deal for you, as the seller.

ZillowVERIFIED

We had a realtor that could not sell our house before the deadline. Rob came in and said he could sell our house in 30 days...he sold it in 11 days. He gave good counsel, apprised us of the daily events and the market changes. We followed his advice and boom! it was done. My wife and I found Rob genuine, realistic, and practical. He is a good man and has earned the right to be called "Realtor Rob"!!!I give him the highest recommendation, not just because he has proven results, but because he is honest, hardworking, and is a legitimate salesman. He is savvy the way a realtor ought to be....thank you Rob!

ZillowVERIFIED

Rob is a knowledgeable, straightforward professional who gets the job done. Home sold quickly once he listed the property. Rob is super easy to work with and I will definitely use his services again!

ZillowVERIFIED

Rob is a get it done guy. Helps in anyway he can! Great to work with! With every challenge he either got the answers or already had them! He sold our house in a week!

ZillowVERIFIED

Rob is an exceptional Realtor who was a tremendous help in selling my home. He helped me to organize and stage my home to appeal to good qualified buyers. There is so much more to selling a home than Id realized and Rob helped me get the job done.

ZillowVERIFIED

Rob was very professional and offered practical suggestions to stage my house to get it sold quickly. It will only took 10 days to get a full price offer. Smooth process!

ZillowVERIFIED

Rob helped us every step of the way, had great ideas to stage the house and he got us top dollar for the house, this is our second time using Rob to sell a house and have always had a great experience

ZillowVERIFIED

Rob is an outstanding guy! He is a pleasure to work with! Very knowledgeable in his field. Went out of his way to help us! Will recommend Rob to anyone in the market to buy or sell homes!

ZillowVERIFIED

Best in the business. Knows the market. Knows the neighborhoods. Knows when to adjust strategy. Have used multiple times and will continue to do so when the time comes.