Rachael Jones

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Rachael went out of her way to provide us a virtual tour of the home we are closing on next week. She did this during the SNOWPOCALYPSE in Feb. not only that, her professionalism and knowledge of home buying has been nothing short of amazing...Its our first time purchasing a home and we hands down could not have done it without her.

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Rachael Jones made our first home buying experience a breeze! We are a military family who at the time (Decemeber) didn't know if we were going to be stationed at Fort Still. With everything in the Army always being last minute, we were in a time crunch to find a house that would be a fit for us if we were going to make the move to Elgin. Being a military spouse herself, Rachael truly understands the struggles and demands based on the Army's needs. She took the time to show us homes one weekend while we were in town without knowing if she would even make a sale. We fell in love with a new construction home that we didn't want to pass up on. Rachael worked her magic with the builder and told us that they were willing to work with us until we had orders to Fort Sill. In February, we purchased that new construction home in Elgin, while living in another state. Rachael updated us every week from December to our closing in February with Facetimes, pictures, and check-ins on the house. She goes above and beyond for her clients; making sure every single need or want is met. We were so nervous about purchasing a home we never got to physically see finished but Rachael made us feel so comfortable and at ease the day we signed on our closing. If you are looking for a honest and reliable realtor, Rachael Jones is your girl. We are so fortunate that we found Rachael and you will be too.

ZillowVERIFIED

We couldn't have asked for a better Realestate Agent!!!! We were buying a house from overseas and looked at several houses with Rachael on FaceTime. She was extremely helpful and even did a virtual drive around the neighborhood with us once we found the house we were sure about. We could feel that she cares! Through all the random text, emails, and calls to ask questions. She helped us find a reputable finance company and negotiate a storm shelter install with the builder. Rachael surprised us with a gift in our house after we closed. Still to this day, she reaches out to check on us. EXCELLENT EXPERIENCE!!

ZillowVERIFIED

Rachael helped us buy our dream home. This wasn't our first home purchase and I until now, I would have never imagined it could be as stress free as it was. Rachael's expertise in both real-estate and the community helped us throughout the entire process. She surprised us with her ability to find the answers to all of our questions. Rachael was great about keeping us informed and getting back to us in a timely manner. At no point did we feel like we weren't a top priority to her. When we did our final walk through some issues came up; Rachael used her problem solving skills to get things resolved and relieve us of the stress that came with it. She is fun, sweet, and professional. We can not fully express how grateful we are to have worked with her. She is amazing at what she does!

ZillowVERIFIED

Rachael is absolutely phenomenal at her job and went above and beyond, far exceeding our expectations. Living out of state, Rachael was our eyes, hands and feet on the ground as we navigated the sale of our house. A large storm hit right before we put our house on the market and she coordinated all repairs, ensuring everything was completed before closing. She is extremely knowledgeable about the market in the area and provided sound advice during and after we went under contract. She updated us daily regarding showings, negotiations, repairs and inspections. When we asked questions she responded right away and was always available. She made selling a house look so easy. Rachael is a strong presence in the Elgin Community, always serving others and finding ways to help those in need. She puts that same love and energy into her work. She is professional, knowledgeable and trustworthy. We could not have asked for a better realtor and highly recommend her to help sell or buy a home.

ZillowVERIFIED

Rachael helped us sell our house in a month when we had to move for a job opportunity. She is extremely proficient in communicating every detail and caters to your availability. My favorite thing about working with Rachael is that she focuses on the people above all. She went above and beyond to assist us in every facet while we were living 700 miles away. She is full service and makes sure the job is done right. We highly recommend her for any realtor services you may have.

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Rachael is with out a question the best , most knowledgeable realtor in SWOK. She truly cares for her clients and hearing their needs when purchasing and selling a home. From showings, to closings she was right there with us all of the way. (Kinda since we have now PCSed clear across the country.) She was willing to go above and beyond to show our home for us. She has been able to answer all my questions and with a quick response time. I absolutely recommend her to my colleagues and friends without hesitation... She is the best in Elgin and SWOK!

ZillowVERIFIED

Rachael went above and beyond: Checking in with us constantly to see if there was anything we needed, answering all questions, and offering to help out and take care of anything within her power. We were working long distance and dealing with the pandemic so Rachaels assistance in the process was invaluable. She provided us weekly progress videos and even offered to come water our yard once sod was laid. Always cheerful and willing to check into anything we had a question about if she didnt immediately know the answer. Definitely recommend her for all your realty needs.

ZillowVERIFIED

It isn't often that I give a business a five star rating but Rachael Jones is absolutely deserving of the highest rating! Not only did she sell our home in record time during a pandemic (we had a contract within 3 days) but she went above and beyond to make sure everything went as smooth as possible. If you are looking for a realtor who is prompt, polite, determined, military friendly, professional, and who will be there for you at any time...then choose Rachael Jones!

ZillowVERIFIED

Rachael is an incredible professional! She facilitated the sale of my 86 year old father's property with very proficient expertise, while working with him on a personal level in a very gracious, compassionate, and understanding manner. Her comprehension of the local market was invaluable to the quick and timely sale of the property. We trusted her enough to give her power of attorney over the tedious paperwork as we were out of state and she definitely proved equal to the trust. We received copies and correspondence immediately with full explanation. There were no complications of any kind. Thank you, Rachael, for a job well done!!Alvin Meyer