Penny McLaughlin

ZillowVERIFIED

We met Penny 30 years ago when we moved to the PNW . She doggedly and with good nature pursued what we wanted and finally found our perfect spot. Eventually she found and sold my moms house. When it was clear in August this year I needed to sell there was never a question of who I would call. In short order the property was on the market with great photos and we got an offer in four hours! All communications and dealings were professional and timely. Mission accomplished and job well done! Hire Penny.

ZillowVERIFIED

Aryana was great to work with in our home purchase journey. She was always quick to respond to our questions and concerns and made us feel like we were her top priority. Aryana was very helpful in guiding us through the offer process giving us suggestions to make our offer stand out from the rest so we could get the home that we wanted. I would highly recommend working with Aryana and Penny if you are looking to buy or sell.

ZillowVERIFIED

Aryana Hartwell was wonderful. She was consistently available, supportive, and very responsive. She set up appointments and acquired information quickly, with kindness and warmth. I am confident that in this market, I would not have had the success I did, without Aryana's amazing help. She advised me all along the way, and offered critical input on best practices on making a solid offer in this crazy market. I am indebted to her! Especially because I was buying from out of state. She also referred throughout the process, to her colleagues at Penny's Team, and kept me updated throughout. I felt completely supported all along the way by an experienced and enthusiastic team. I am very grateful.

ZillowVERIFIED

Aryana was so helpful in our search for a home. She made us feel like we were her top priority. She is great at communicating and was very quick to respond to all our questions and requests. She made us feel confident and supported throughout the whole process. I highly recommend her.

ZillowVERIFIED

Aryana and Penny were both so helpful. They made sure everything was up to standard. They went above and beyond for us and I would recommend them to anyone.

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We had a wonderful experience with Penny and her team. Aryana was our realtor and she found us a home in a beautiful neighborhood, sight-unseen! We were so touched by Aryanas attention to detail and genuine warmth as she guided our family of 5 through a cross-country move. We could not be happier with the service provided.

ZillowVERIFIED

Penny and her team have exceptional knowledge and expertise in real estate. I reached out on a Saturday needing an offer written within 24 hours and not only did they get the offer done , they helped up get the house we wanted! If you need a team that is well connected, has a ton of experience and is easy and super friendly to work with, then Penny and her team are the ones to choose.

ZillowVERIFIED

Penny was great when we were first introduced up until we got our first offer. Our first two meetings were very informative and attentive. She told us that we could ask her questions whenever we needed. But the moment we accepted the offer and completed the paperwork, getting in touch with her was impossible. Out of about 20 calls to her, I think she answered 2. No matter how many voice-mails I left her, she never responded. There was actually a crucial week in our closing process where I could not get in touch with anyone from her team. After about call 5, all of her calls went straight to voice-mail; we thought she had blocked us. The only reason I ever called her so much was because she never answered. I tried different times of the day and different days with no luck. The only person I ever got questions answered from was her admin assistant. One time Penny herself answered the office phone and gave me a lazy answer for why she wasn't picking up any calls: "that's weird, I'm getting calls from everyone else." She says you can call her whenever but the only time she was in town was Tuesdays and Wednesdays. From Thursday-Monday she was at her beach house in Ocean Shores and she went every weekend. We were told that she usually did not have signal while she was there. I had to start reaching out to the person who helped us buy our house in 2018 and the buyer's agent for answers to our questions when I couldn't get ahold of Penny's admin assistant. Sometimes Google helped. It was our first time selling a home and it was very stressful not being able to hear anything. It became a "no news is good news" situation which is NOT how it should have happened. There were many times when third parties helping us with the closing process asked us if we had received info on what we were completing prior to starting it. Nope. We did not. She was not worth the $10,000 we paid for. We had to use her because we were crunched for time and I honestly feel kind of taken advantage of because of that. I would never use her again and do not recommend her to anyone, especially first time home buyers.

ZillowVERIFIED

Penny has extensive local market knowledge and expertise. More than that, we were very impressed with her willingness to "go the extra mile" and help us out with logistical issues that arose when we were selling our house from out-of-area. She was attentive and always knew how to best "get the job done." Thanks, Penny!

ZillowVERIFIED

Carol Glad was amazing. As first time homebuyers we had a lot to learn and she walked us through every step. Her experience and candor led us to a wonderful home we would never have found without her. Carols personality and professionalism made the entire process a breeze. We truly cannot recommend her enough.