Nikki Serafino

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Nikki is an excellent realtor! I highly recommend her! She helped me with two tenant-issue-laden multi-family investment property sales and was always responsive, with helpful advice and extensive knowledge of the prep, listing, contract and close processes. Her market knowledge was extraordinary. You won't be disappointed!!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We have use Nikki's expertise on two purchases now. The first was our home in Enfield and the second was a commercial purchase in West Springfield. On both occasions she went above and beyond the normal role of a realtor. She was attentive to all our questions and firm on our behalves with our wants and needs. I highly recommend her and will continue to work with her in the future.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Nicolle was so amazing as my realtor. She helped me sell my home and stood by me through the entire process, and made sure I got the most for my home. She then helped me buy a home, and got me an amazing house for a great deal. She is a fighter to help you sell and buy!!! I would have no one else as my realtor.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Nikki helped us to buy and sell our homes at the same time. This process was at times, very stressful and overwhelming, but Nikki was able to answer all of our questions and provide the support that we needed to calm our nerves and walk us through the process the entire way. She went above and beyond any expectations that we have ever had of a real estate agent! She wasn't just our agent, she became our friend! She cared about us, our family, our wants and needs for a new house, and she went out of her way to find us our forever home! Nikki is very good at listening to what you want and thinking outside the box to help you find that perfect home. Whenever I asked a question, I almost instantly received an answer. No question was ever a silly question to Nikki. She would always get me an answer even if it meant contacting another agent several times until she got a response. I would highly recommend Nikki to anyone looking to buy or sell a home. She is very professional, cares about the people who she works with, is an excellent listener, and is always available when you have questions or want to see a house. When we were working with her we knew that she had a bunch of other buyers and sellers that she was also working with but throughout the entire process she always made us feel like we were her most important, and only, clients!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Nikki has been been wonderful to work with. From the very beginning, she walked us through the process of preparing our previous home for sale. It was a lot of work, but Nikki stuck with us and helped guide us along the way. Without her, we would not have had such an easy time selling our house, and for more than we were asking! She is extremely knowledgeable and dependable, and if you follow her process, she will no doubt perform beyond your expectations. As for the purchase of our new home.....She worked tirelessly to help us find the perfect home. We couldn't be happier with the one we found! As difficult as moving can be, having someone as great as Nikki to guide you made the whole process that much easier. Thank you Nikki! You truly are a great real estate agent, and friend.