Michele Burton

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

My husband and I were first time home buyers and we cant say enough good things about Pat and Michele from The Keystone Group! Pat was our primary realtor and he was quick to respond to our initial emails. We had loads of questions as first time home buyers (we sent him a list of over 15 right off the bat) and Pat was patient during our first meeting as he spent ample time going through each one. Throughout the process he was attentive and quick to respond anytime we had a question or wanted to schedule a showing. Michele stepped in a few times when Pat was unavailable and the transition of working with both of them was seamless and easy. I appreciated that the team works closely together which meant Michele was up to date on our wants and needs even though she wasnt the one we were talking with the most. I am the first to admit I was a bit picky at time with our home criteria and they continued to persist until we found the one. Overall we really enjoyed our time working with Pat and Michele and are grateful for their time helping us get our dream first home!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Pat did an outstanding job helping us with our condo sale. He was resourceful, enthusiastic, knowledgeable, and the consummate professional. It was a long-distance process and Pat made it easy and seamless. Top of class service!!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Allison was great to work with. She was very patient and attentive with anything I was interested in. Any questions I had were answered. As a first time home buyer Allison made me feel comfortable with no pressure to go after anything I wasn't interested in.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Pats name was on a list provided to me by my employer of suggested realtors. Selecting Pat was one of the best decisions I could have made. He was immediately responsive and quickly understood what we were looking for in a home. We had a bit of a crunched timeline so he didnt waste any time. He served as a proxy as we were out of town and we learned quickly that his opinion could be trusted. All the information was broken down in easy to explain terminology. He got a lead on something we may like and got ahold of us immediately and headed to the property. He walked us through the home pointing out positive and negative aspects. He even tested the water. We put down a bid and had it accepted the following day. And when my employer decided to be difficult with onboarding, he helped reschedule the closing date. Couldnt have been happier and will definitely recommend him in the future.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We looked for quite a while before we found the right house for us. Pat was patient with us and did a great job helping us see the potential of the various properties we viewed. He was always prepared, reviewing the seller's inspection reports so we were aware of issues up front. He gave us advance notice of the property we wound up purchasing so we were able to drive past it and through the neighborhood several times before the property was available for viewing. Pat kept us in touch with the changing market conditions. Pat understands the process and works with a great team that support each other as needed. Once our offer was accepted, he made an appointment so we could go into the property again with our flooring contractor with samples, and they could measure rooms so new flooring was ready to be installed the day we closed.