Melanie Shepherd

Melanie did a fantastic job selling our property! We got a great price and it was quick and easy. She is terrific to work with. She is very knowledgeable and helpful. I definitely would recommend her and the team and would not hesitate to use her services again!!

Team Shepherd and Franco are the best!! We were well taken care of the entire time. Communication was consistent and they were always 100% honest and open with us. We were moving from downstate, which made in-person tours difficult at times. The videos that Melanie and Frank made for us were went way above and beyond our expectations. They described every detail for us and gave information about the location, etc. Would absolutely recommend them to anyone looking for a real estate agent! Beyond being great at their job, they are both extremely personable and caring. That really makes all the difference in a difficult buying market. https://g.co/kgs/ERxPa9

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Melanie review: When it came to home-buying, my other half and I were clueless, two stray cats would have had more knowledge than we did. Melanie was so patient with us and never made us feel dumb no matter how elementary our questions were, or how many times she had to answer the same question. She was also a fighter for us, pushing processes along when things were going too slow. She was able to find us a house that dropped in price and scheduled a viewing the same day, and she walked us through each step from putting in the offer to the final signing. We also loved that we could have Zoom chats/meeting with her, that was very helpful since we were located a few hours away. However my favorite thing about Melanie was the fact that she was working to find us our home, not just make a sale. If we were looking at house that she saw issues with she would always point out the issue and explain why that home wouldnt be a good investment. When we did find a good home, I could trust Melanies knowledge and opinion that the house is a good one. Overall Melanie made the whole home-buying experience easy and as stress-free as possible! I would recommend her to anyone, but especially first time buyers!

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Frank was fast to reply, professional and easy to work with. He is knowledgeable about the area. The closing was done all online which was nice since we live over three hours away.

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Melanie was extremely professional and helpful. She went above and beyond to get the most for my property. I got much more than the asking price within one week ! I highly recommend her!

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Thank you Mr. FrancoYou came highly recommended and i see why.I so appreciated your insightfulness about the lake properties east of Traverse City. By sharing your in depth knowledge of real estate values in Kalkaska County's lakefront properties and the surrounding areas you gave us confidence in our home purchase. Also, I feel we got a very good deal because of your ability to negotiate and work with local realtors (very important)!That open communication yet, professionalism and respect you share with other realtors made negotiating relatively easy (or at least you made it feel easy).Character Counts : We found you to be honest, reliable, patient, persevering in negotiations, and someone who had our best interest in mind. WE love our new home. We are grateful you were in our corner to walk us through this process-thanks for being YOU!Recommendation: If you are looking for an arrogant, pushy agent go elsewhere. If you are searching for a knowledgeable, reliable, trustworthy, agent with great integrity call Frank Franco. He will follow every avenue possible to assure you get the best deal possible.

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As a sales person with over 40 years experience what I look for most with any sales person is follow through! And that's what I got with Melanie! Melanie went above and beyond to get me answers, arrange showings on short notice and provided me leads. The home I ended up purchasing would not have happened without Melanie's help, I am convinced of that. But with her help in finding the home, negotiations and keeping things moving it happened and I couldn't be more pleased with the service she provided.

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Melanie did a great job selling my house and for more than I was asking for it she is fun to work with and she found me another one to buy in area I wanted can't say enough about her and her team to work with

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Melanie worked hard to sell an inherited property for me. I appreciated her dedication to her work and me as her client.She kept me informed with reports which was especially important to me since I live far away.I'm grateful to Team Shepherd and Franco.

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Melanie was nothing shirt of amazing. We needed to sell our house quickly and she did it. We had an accepted offer within 36 hours of our house going on the market and near asking price. She was very professional and knowledgeable and treated us like we have been friends for aging time. I highly highly recommend Melanie for selling your home. I could only imagine what she does for you if you are buying a home with her in your corner.