Matthew Long

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I rented a unit that was personally owned by Matthew. (He owns tons of individual units). I spoke with him about my ESA and that I loved that I had a yard for my dog. He stated that the Astroturf would be perfect for a dog since I can "hose the yard down". I was so excited to move in. After I moved in a realized there was a MASSIVE fly infestation and asked Matthew to handle it. He never did. I also had told him I had mail for him that he never picked up. He was so unresponsive for most of my 1 year stay. Toward the end of my 1 year lease we discussed that he would be more than happy to maintain the same monthly rent price and he would send me an updated lease. I got concerned when I didn't receive the lease and send him a text. He then stated out of the blue that he was "selling" the unit. This was all a lie. He wanted to raise my rent and knew that he already had a written agreement with me. From there I decided that I didn't want to do business with a shady landlord that refused to acknowledge the fly infestation and the horrific smell in the back yard. Matthew came to show the unit to potential new tenants and turned my ac all the way up to 79 degrees. (I am a stroke survivor and CANNOT handle heat higher than 73 degrees). He also left the front door open during his showing which added to the temperature and and let tons of flies in. Once I moved out I requested to be present for the Move out inspection and he never allowed me to do that. (which is my right). He told me I would have my deposit sent to me in the mail within 10 days which is stated in my lease. On the 10th day at almost 10 pm I sent a text asking where the money was. He stated he NEVER sent it in the mail and he could send it electronically if I preferred. He then sent me a bill of $600 to replace the turf that had NO DAMAGES. I even spoke with his contractor that does the inspections and he stated ON VIDEO that there were no damages and he would report that to Matthew. I told Matthew that I should not be responsible for the turf as I did nothing to affect it and got no response. For someone that is a long time real estate agent he should know better than to own a house and remove the hand rails. That is very illegal and against code, which he has done to 3 units in this complex alone. This man states that he is a "family man" but in reality he is greedy, only cares about his money, and has zero motivation to make any repairs or put in any effort with his properties. He just sits back and collects his money.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I went to one of his apartments for rent and we agreed to meet up at 11am. I drove 30+ minutes and I arrived but I had difficulty finding the exact apartment. I called him and it rang twice then voicemail. I texted him telling him I'm here and to call me since I'm a little lost. It was a gated community so I wasnt allowed in without him, and so I called him several more times and again, rang a couple times then voicemail. After 1 hr of being there I realized I was played and I left. Still no contact 24 hrs later. I'm very disappointed.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

This was my second purchase with Matt in the last two years, I loved working with him it was super easy and he was on the ball for everything. He is also a staunch defender of his client's rights, Matt will stand up for you in any situation and make sure you are getting what you pay for. Huge thank you and hopeful to purchase another place with you next year!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I met Matthew Long in September 2018 when I was starting my home search. I went through a lot of viewings and Matthew was extremely patient and diligent all throughout the process. When I finally found the right place we had all the paperwork in order and were able to submit a competitive bid - after a few back and forth with the seller we had a deal! Over the next few weeks I really got to see where Matthew shined, he helped me find a great rate on the mortgage and a trio of people to help the close process go very smoothly. I couldn't have asked for a better first time home buying experience.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I met Matthew Long in September 2018 when I was starting my home search. I went through a lot of viewings and Matthew was extremely patient and diligent all throughout the process. When I finally found the right place we had all the paperwork in order and were able to submit a competitive bid - after a few back and forth with the seller we had a deal! Over the next few weeks I really got to see where Matthew shined, he helped me find a great rate on the mortgage and a trio of people to help the close process go very smoothly. I couldn't have asked for a better first time home buying experience.