Alex Lam

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

If you are looking for a real estate professional to work with for the best possible outcome, Alex Lam is your guy. We purchased a house in San Bruno, California in February 2024. Alex was instrumental throughout. He took the time to listen to our parameters and gave us honest feedback. He genuinely wanted to find a house that we wanted, and not just to sell us any house. There were instances that we found a house appealing when Alex pointed out potential issues, relative to our parameters. He worked tirelessly in all hours and communicated openly and promptly. Ask him a question and you will get a response in minutes in text, call or email. He was available in person as needed and showed up for appointments promptly as if we were his only client. He has a winning strategy to deal with today real estate market and is not reluctant to adjust as conditions change. When we found our house, Alex methodically explained the situation to us and allowed us to come up with our best offer we felt comfortable with. Reportedly, our offer was 1 of 25 and not the highest but we ended up with the house, fair and square. In retrospect, I believe Alex did his due diligence and understand the nuances of the situation well to guide us to the winning bid.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Alex was amazing to work with throughout our entire home buying process. We felt like we were in very good hands the entire time. Alex is very knowledgeable about the areas we were looking in and walked us through the entire home buying process. He is very trustworthy and had our best interest at heart. He was also very kind and patient through the whole process. He was always available to answer any of our questions and his responses were always very thorough. After we bought our home and wanted to do a few renovations, Alex also referred good people for us to work with. It was great working with Alex Lam and we highly recommend him!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Alex Lam is great. We worked with a few agents before we settled on Alex, and each was uniquely challenging. Some where pushy, others not professional enough, yet others focused on the sale rather than what we wanted. Alex was able to hit a sweet spot (at least for us) in terms of his professionalism and really making the agent commission worth it's while (nearly :) ). We were buyers in this transaction.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Professional, courteous, and knowledgeable. worked with Alex and his team on multiple occasions and every time they delivered. Whenever there were any questions, Alex was quick to answer and help me throughout the process. Thank you again

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Our home buying experience was a longer one due to recent market conditions and our general requirements, so we have worked with a number of agents already by the time we had worked with Alex. Alex was introduced to us as a referral and immediately we noticed how professional and attentive to detail he was in our first phone call. He would send over listings that would fit our criteria and always offer to view the homes with us. More importantly, Alex was extremely helpful when it came to submitting offers and always gave great advice. He answered any questions we had and made sure we were comfortable with the decisions we had to make throughout the entire process. As if doing all of the above wasn't already enough, he would maintain the same level of service and attention to our needs whether he was traveling or sick. He always made himself available and would communicate with us every step of the way from start to finish. After working with Alex and Kristle, they are exactly the type of people you would want by your side for a home purchase. All the reviews here already echo our sentiment of just how professional and exceptional Alex and Kristle are to work with. Not only are they excellent agents, but they are also genuinely good people who care.