Laura Ebert

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

After some major snafus with the original Zillow real estate agent I was working with almost cost me the purchase of the Manhattan home of my dreams, Laura helped my house purchase go through. Laura was initially very friendly, engaged, and responsive. Communication dropped off as the sale went through, however, and Laura never followed up with several of the things she told me she would do...and eventually she stopped responding to me altogether. Promises made about connecting me with local resources went completely unfulfilled (e.g. handymen, branch trimming - things she reassured me about in response to the home inspection, "Oh I know someone who can take care of that for you cheap!"), and I've had to navigate finding everything I need to fix up my new home in a totally new city & state completely by myself. Which is fine & what I would expect moving to a new area - but why the false promises about linking me to services she has "inside knowledge" of as a local property manager? Was it just to get me to go through with the purchase and avoid negative blowback from the seller's realtor (who she badmouthed & scapegoated after her relative missed a deadline that almost allowed the seller's realtor to FORCE me to make the purchase)? My lingering impression is Laura was much more concerned about avoiding a "bad review" of her real estate work (as the original agent who botched my home purchase is a relative of hers who works with her) than actually caring about me as a person or meeting my needs as a homebuyer. My experience purchasing my home was made 1,000 times more stressful as a direct result of working with Laura & her team. I am not a first time homebuyer, and the next time I purchase a home I am planning to do so WITHOUT a real estate agent because of how awful this experience was. I *LOVE* my home and am grateful Laura helped pull the sale through, but I was left with a sense of fake niceness & false promises - an unfortunate & disheartening initial introduction to Manhattan, which I have otherwise found to be quite caring, genuine, & compassionate. I am SO grateful my experience with Laura Ebert & her office has not been indicative of my broader experience with Manhattan.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We really enjoyed our experience with Laura. She didn't just list the home, she hired a pro photographer, staged our house and put our house on social media to help spread the word. We would use her again in a heartbeat!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We are grateful to have found Laura as our realtor. She truly is in this business for the right reasons and that is to devote her time to her clients in finding a home. She made us feel as if we were her only clients throughout the process, despite how busy she actually is. It really was a roller coaster of emotions and Laura stuck with us through the good and bad times. It wasn't just about a sale to her, it was finding what we wanted and Laura made that happen. There are a ton of realtors to choose from these days but no one is going to compete with Laura work ethics and moral standards. She is truly a representative of you throughout the sale process and with the only goal of helping find your dream home. We wish her continued success and highly recommended to anyone looking to buy or sell a home!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Laura has been so great throughout this whole process of me selling my home. She knows exactly what she is doing. She is extremely great with communicating and very helpful with whatever questions you have. She was definitely very patient with us. She also knew what we needed to do before we put the house up for sale And made the selling process very easy. I definitely recommend Laura to anyone that wants to buy or sell a home she is amazing.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Laura is an amazing realtor! I've used her twice now, once to sell and once to buy. Each time I was nothing but satisfied. She is friendly, knowledgeable and driven. She also demonstrated patience in finding the right home for me as a buyer. What I wanted wasn't always available, but she took the time and eventually found me one I still live in today!