(5/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
My partner and I loved our experience working with Laena! She is a strategic advisors who care deeply about her clients and will take the time to understand your needs and look out for your best interests in the home buying process. Her knowledge of San Francisco paired with her amazing reputation in the industry is a huge competitive advantage in this housing market. Could not possibly recommend her more! One of the things we appreciated the most was her kind and warm demeanor.
We recently bought our first home and Lance and Laena made the process seamless. Even before we took the plunge to look at houses, Lance provided us information about lending companies and told us to get an underwritten pre-approval, which allowed us to waive all loan contingencies when we did put in an offer on a house. We only put in one offer and ended up with the house and all of this took less than 3 months. Both Lance and Laena were extremely prompt and open about communicating with us; they were always available, whether it be to answer all our questions or show us a property that we were interested in. One day it so happened that Laena was down with a cold, but we really wanted to go look at a house. She made sure that she drove a pretty long distance to get a COVID test before meeting us. Eventually, we ended up not going to the house. But, she was very supportive of our decision and not irritated that we canceled the property viewing. Every house we toured, both Lance and Laena made sure they pointed out to us the downsides of the property so that we could make an informed decision. This was something that both me and my husband appreciated a great deal since we were first time home buyers. For example, one San Mateo property was in a liquefaction zone. Lance made sure he notified us of it so that we could decide if this was something we wanted to live with. Eventually, we decided against that house. Another time, Laena told us that we probably shouldnt consider a certain condo because it was right on El Camino and that it would be extremely noisy.We went to tour the house we purchased on a weekend. That was first weekend of open house for the property. Right after touring we decided that we wanted to put in an offer. Laena corresponded with the sellers agent and he said that offers were due on Monday afternoon (right after the first weekend of open house). He also wanted Laena to do the property inspection before we put in the offer. So Laena had to make her way to the house in a rush because we hardly had any time. She made it happen for us and in the end we got the house. Without her promptness we wouldnt have been able to make the offer on time. We would highly recommend Laena to anybody looking to buy a house. We couldnt have imagined that the whole process would be so smooth sailing especially after reading a lot of stories online about the home buying process in the bay area.
Our experience with Laena was awesome! She helped us find a condo in San Francisco where there were limited choices with our requirements and price range. Her knowledge of the city and market was a huge asset! She kept us informed through the whole process, always took our calls and helped us steer clear of common pitfalls. We drove in from Sacramento to look at places and she was always on time waiting to greet us when we arrived. Her advice was spot on when it came to making offers. Her network of people is vast and none of them have disappointed. She and the people she connected us with made our home buying experience amazingly easy and smooth.
My wife and I worked with Laena to buy our first home and she made the whole thing incredibly easy for us. As first time buyers, the process can be daunting and overwhelming, but Laena was with us every step of the way and we felt reassured we were in good hands. She is professional, personable, and knowledgeable about the Bay Area market. Communication was amazing and she was super responsive to our phone calls, texts, and emails, even on weekends and after hours - she made us feel like we were a priority and not just another number. My wife and I are very thorough people and we felt that Laenas attention to detail matched our own. We felt supported but never felt pressured or rushed during any part of the process. The other members of the team that we interacted with, Sierra and Lance, were also amazing. Whenever unexpected issues came up (not anyones fault), her team took care of it, often preemptively. The whole buying process was thus much smoother and faster than we had anticipated, in no small part due to everyone we worked with at King Realty. We cant be happier with our new condo in SF and we highly recommend Laena and the whole team at King Realty!
Laena is very friendly and professional. She knew what I was looking for, and flagged many negatives/positives in advance. Shes very responsive and flexible when it comes to visiting places.
We really enjoyed working with Laena to sell our San Francisco condo during the autumn of 2020. She expressed a real understanding of the space we had created and helped us stage it for maximum impact. From the very start, she was positive and communicative.There were so many condos on the market at the time but she assured us that we would sell and she was right! We sold within a month. I trust her and the guidance she gave us paid off. My husband and I always felt we were in good hands. We highly recommend Laena.
(5/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
In order to prevent our agents from being spammed, we are limiting the number of messages each user can send to 3 agents. If you need to contact another agent, call FastExpert at (800) 319-0511 and you’ll be able to speak to one of our representatives to review your case.