Kristin Francis

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I loved working with the Kristin Francis Team. We purchased virtually and they helped make the process seamless. They entertained all of our crazy notions and seemingly odd questions about properties and kept us on track through the whole experience. I worked most closely with Marzia and she was very knowledgeable and a wonderful videographer. She took extra care to make videos of properties and focus in on specific things we were looking for in a property. The team worked with us at late into the night and on weekends too! We will definitely be using the Kristin Francis Team in the future.

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From the very first time meeting Julia we were given the red carpet treatment. Julia held my hand every step of the way. When ever I had questions, concerns or needed something explained to me she would go above and beyond to walk me through the renting process. Even after we moved she she did follow ups inquiring about not just the property but taking a personal interest as well. Julia is sweet as apple pie but tough as nails when negotiating. She was an advocate and an ally. I know Ill work with her and the team again when Im ready to buy a home because of how we were treated during the renting process.

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We are extremely pleased with our choice of the Kristin Francis team to help us sell our townhome in Alexandria VA. We had an ambitious timeline and Kristin and her associate listing agent Brandi Browning didnt waste a minute. They orchestrated every aspect of the listing, staging, negotiations and closing pretty close to perfect. They proved they can figure out how to deliver above and beyond no matter what challenging situation occurs. Brandi was adept at managing a dozen offers between the time when the listing was Coming Soon through the Open House weekend. She stayed in constant contact with the top four contenders to ensure the best agreement for us. At the time of closing, Brandi helped us attain the highest sales price in our neighborhood. We couldnt be happier with our decision to work with Kristin and Brandi and their team. I have no hesitation about recommending them to our friends and neighbors and anyone else who wants to sell their home above market. Thanks Kristin Francis team! Well call you again soon!

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Ms. Smith was very knowledgeable on the property as well as the area. I moved from a different city but as as familiar, but Ms. Smith knew and understood my rental property needs.

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Julia was of great help in helping secure my apartment while I was overseas. She answered all my questions and went beyond that to make sure I come straight to home. I highly recommend Julia services. Very professional, fast response, polite, friendly and knowledgeable.

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Our experience with Nicole was perfect. Thats not an exaggeration, its simply a statement of fact. Heres why:-First and foremost, Nicole is of the highest caliber of human being. Shes honest, caring, patient, and has the same work ethic as the Energizer Bunny. -While my wife and I were living overseas, Nicole worked with us for over a month with a 13 hour difference in time zone. She stayed up super late and woke up super early just to make communication easier for us. -Nicole helped educate us in a sensitive yet forthright manner. If we ever had a question she gave us an honest answer that didnt make us feel dumb or like we were being cheated. We knew we were getting the best advice. -She started the whole process getting to know my wife and me, what we cared about and what we hoped for. She could have just stoically handled it like a standard business transaction, but she didnt. She treated us as real people who were making a significant life decision. It made us feel like we were talking to a lifelong friend instead of a realtor. -Bottom line: she helped us buy an amazing house, and negotiated a closing cost thousands of dollars under appraisal. We couldnt be happier. Absolute highest recommendation.

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Nicole and the rest of the team were amazing! They kept me updated every step of the way and made sure there were no barriers that could hold us back. Basically, all over the span of a weekend, they were able to arrange an opportunity for us to inspect and submit an offer on a house despite offers already having been submitted and closed. Ultimately, we won our dream house thanks to the expert advice and guidance of Nicole and the Kristen Francis Team. I cant think of anybody else I would want to have on my side when making that biggest investment of our lives!

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We worked with Nicole Rodriguez and she was fantastic. We cant rave about her enough. She is knowledgeable and kept us in the loop at every step. She followed up to make sure that we knew what was happening and was on top of every detail. Amazing team -- she is who you want in your corner.

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Marzia helped me 2 years ago while I was on crutches and fairly new to the area. Whether to rent or purchase a home, she assisted me according to my lifestyle and needs at the time which was to rent. She didnt pressure me to purchase as others had and I appreciate that about her. Shes not in it for the money. She remembered me 2 years later as my lease was to expire. Giving great guidance (not advise), I chose to purchase. Once again, she provided expert real estate guidance and walked with me on my journey to a new home of my own. She is professional, provides excellent customer service, is courteous and a delight to work with. She continues to provide customer service even after closing and is still a part of my familys lives. I will gladly recommend her to any one looking to relocate. Im certain they will be well taken care of.

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We moved from Hawaii to Virginia this last summer. Because we only had three months notice to move (military life) it wasnt feasible to fly out ahead of time and look for a house. I joined the Pentagon PCS Pay-it-Forward page on facebook and got in touch with Brenda Smith who is a realtor on the Kristin Francis team. Brenda is AMAZING. She was always quick to return calls and emails (there were many, I was a hot mess), she took me through tours of houses while we face-timed and even drove through the neighborhoods on video so I could see them. She described the smell of houses, got down on the floor so I could see tile better... Brenda also connected us with a phenomenal lender (Steve Kang, ask her for him!). We were able to buy a house in VA while we were still living in HI, without ever setting foot in the house. And, after we closed, Brenda continued to help us, she went to our house and let flooring guys in so that our floors could be ready before we got there. She has continued to check in with us and see if we needed anything in the months after we moved in. And the Kristin Francis Team has continued to keep in touch, having events for families that bought homes this year like sponsoring family portraits in the park and giving pies out for Thanksgiving. We cant recommend them enough and will be using them when we are ready to sell our home.