ZillowVERIFIEDI can summarize my experience and ask you to contact Kendall should you want a great, easy, detailed, customer oriented experience. This is my first time buying a house, I've got the house i wanted and i'm very happy. Behind FLI and Kendall there is a group of very professional and polite team that works with you and for you, always available and polite and prompt to explain anything you might not understand, in my case was a lot since it was my first house. Personally, the service from FLI was to me very humane, being new, each step was something to be conquered and as everything was progressing I could feel that Kendall and their team were happy as me, not business type happy, but happy for they see that we were getting what i wanted and i was happy. Thank you for all your help, Kendall, BJ, Colby, Sue and the guy that showed me the house multiple times.Alex Porraz