Kelli Caplan

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Kelli was the ideal realtor for me after my wife died. She is not only extremely knowledgable of the real estate market in Newport News, Virginia but her interpersonal skills are invaluable. She is patient, kind, and empathetic. She is also an educator. She certainly taught me about the realities of the real estate market and relieved me of unrealistic expectations of return on the house. The house needed substantial repairs beyond a new roof which I had installed. Kelli through her vast network of contacts made arrangements with a slew of contractors. She followed up as necessary to make sure they all did quality work. She scheduled numerous open houses. She handled the details of the sale including the closing flawlessly. The house went on the market in October 2023 and the closing was December 7. At times the market seemed dead as interest rates reached 8 per cent. Kelli was undeterred. She also demonstrated great skill in guiding me through the difficult process of preparing the home for sale. She never got down and lifted my spirits when there was minimal interest in the property. What more can you ask of a real estate professional!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Kelli was amazing to work with! She was very knowledgeable on the market and was able to find just the perfect houses to show me. Kelli was willing to do just about Whatver it took to make sure I had the best deal there was! Would definitely recommend.

Kelli was the ideal realtor for me after my wife died. She is not only extremely knowledgable of the real estate market in Newport News, Virginia but her interpersonal skills are invaluable. She is patient, kind, and empathetic. She is also an educator. She certainly taught me about the realities of the real estate market and relieved me of unrealistic expectations of return on the house. The house needed substantial repairs beyond a new roof which I had installed. Kelli through her vast network of contacts made arrangements with a slew of contractors. She followed up as necessary to make sure they all did quality work. She scheduled numerous open houses. She handled the details of the sale including the closing flawlessly. The house went on the market in October 2023 and the closing was December 7. At times the market seemed dead as interest rates reached 8 per cent. Kelli was undeterred. She also demonstrated great skill in guiding me through the difficult process of preparing the home for sale. She never got "down" and lifted my spirits when there was minimal interest in the property. What more can you ask of a real estate professional!

Kelli was amazing to work with! She was very knowledgeable on the market and was able to find just the perfect houses to show me. Kelli was willing to do just about Whatver it took to make sure I had the best deal there was! Would definitely recommend.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Kelli was amazing. She went far above and beyond in helping us find a house. She listened, was extremely patient, knowledgeable, available and encouraging. We never felt any pressure from Kelli and she supported us throughout the entire process. Kelli was consistently able to provide simple explanations for the complex mechanisms around house buying and the mortgage process. In addition, always reachable and prompt with a response even at inconvenient times, she is a fantastic communicator. Kelli is a great realtor, loves what she does, and will become your friend in the house hunting process. We highly recommend her and cannot thank her enough.