Kathleen Norton

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I cannot recommend Kathleen more highly! She is incredibly knowledgeable, personable, and skilled at managing every part of the home purchasing process, from initial outreach to closing. As first-time home buyers relocating to Western Massachusetts from out of state, we came into this process with a vision but very little background experience, and Kathleen met us where we were at and walked us through everything in straightforward, detailed terms. From our first consult, she immediately understood exactly what we were looking for and expertly advised us accordingly. She took the time to thoroughly educate us as buyers, such that we could have gone on a house tour independently and known exactly what to look for ? education that has already proved helpful as new homeowners! This is just one example of how Kathleen deftly walked us through the home-buying process in a way that empowered us to understand it in full, without overwhelming us with information. It was so abundantly clear that Kathleen genuinely cared that we found the best place for us holistically ? her assessments of prospective homes were always meticulous, honest, and fair, and her guidance helped us hold out for the perfect place throughout the rollercoaster of the housing search. When it came to scoping out prospects and putting in offers, she moved quickly and skillfully, eventually securing us our dream house in a neighborhood we love. We couldn?t be happier with our new home, and have her to thank for making it happen! Kathleen was a total pleasure to work with in every way, and I will happily refer others to her any chance I get.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Kathleen was amazing on both our buy and sell transactions. She?s able to deal with any issues that arise with ease. Her expertise is second to none and we wish we had contacted her much sooner!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Kathleen was a pleasure to work with! From the start of the selling process all the way through to the end she answered any questions I had and stayed on top of every new bit of information that came up. Either selling or buying I highly recommend working with her thanks again Kathleen!!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I have had several several experiences with selling a home and Kathleen was the best experience. She made me feel like I was her only client, was very responsive and motivated to get the house sold quickly and for a fair price. I would recommend her to anyone selling their home, she is excellent at her job and a pleasure to work with

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Kathleen made the process of selling our home user-friendly. The legalities, the timeline, and "what to do next" were spoon-fed, which empowered us to feel safe and confident about her skills. The stress was made stressless. Our home was sold in ONE DAY!