Justin Balok

ZillowVERIFIED

Justin is a very nice guy up front. He represented both the seller and us, the buyer. He represented the home as "The Definition of Turn Key". We had issues with improper disclosures, permits and final inspections. The home had recent work that required permits and we were told that the owner would have permits cleared prior to the COE. A few days before the COE we were told that permits couldn't be completed so if we wanted to still buy the home we would need to sign a hold harmless agreement. This wasn't something we wanted to do but we had no other place to go and had to move out of our other home so we signed it. We were told all work was done to code and it was just an easy process of pulling a new permit. That has not been the case at all. Much of the work had to be redone. Also, there were pest issues that were not disclosed properly, exterior lighting issues that were not disclosed (to fix would be $3,500), wood floors that were peeling up hidden under the carpet. The realtor did a final walk through for us and I have no idea how he could have missed it. We were given a credit at the end but it no where near covered the costs to repair all of the above...not to mention the time involved in trying to fix all of the above. The fact that this was the 'Definition of Turn Key' was not. The realtor also called me derogatory names after the sale. Therefore I would definitely not recommend him or Chase International.

ZillowVERIFIED

Justin truly helped me through the whole process with respect, kindness, courtesy, and honesty. He has become a friend to our family and we are forever grateful.

ZillowVERIFIED

Justin is the consummate real estate professional. Knowledgeable about the market as a whole plus a wide variety of specific communities and diverse price points. He is a skilled negotiator and helped steer a tough transaction (issues caused by several bank/appraisal delays) across the finish line. As an person, he is a good listener, polite, courteous and patient. As a professional, he is detail oriented, helpful and responsive to calls/questions. As a licensed (inactive) real estate broker myself and son of a former real estate salesperson, I know a little something about this industry. And can say without reservation that Justin is not just a premier real estate agent, he is a top-notch human being who you want in your corner when buying or selling real estate.

ZillowVERIFIED

He is a professional and very caring with his clients, he is very sensitive to their needs and delivers exactly what one is looking for, his knowledge in the area is very broad. I recommend him because he has helped me find my first home and he made the process very easy, he gives everything and I can be sure that he will be there when I need him again. Thank you Justin for being my realtor and friend at the same time .

ZillowVERIFIED

Justin did an awesome job. Complicated transaction which he handled very well. Kept us appraised every step of the way. Very professional. Would highly recommend

ZillowVERIFIED

If you need a realtor, I HIGHLY recommend Justin Balok! I have high expectations and high standards when it comes to the customer service I receive and Justin has impressed me every step of the way. He is VERY responsive and returns my messages/texts in a matter of minutes. If he doesn't have an answer to something, he goes above and beyond to find the information. In less than a month, we were able to find a property with Justin and closed in about 22 days. Justin was there for the inspection and gave recommendations on referrals that can assist us in fixing some items in the home. If you are looking for a realtor who is knowledgeable, friendly and provides outstanding customer service, then Justin is your guy!

ZillowVERIFIED

Justin first set up parameters so we could see what houses were available in our price range where we wanted to reside.. he then followed up by showing us the 5 houses that we liked.. since we lived in Ca and bought in NV, he handled all inspections for us, and had some necessary repairs made and helped negociate how much we should receive for fixups.. in the end he worked with our selling title co to have money wired to our buying title co saving many trips to manually handle the payments..

ZillowVERIFIED

Fantastic realtor. Justin is there for you every step of the process. I couldn't have been happier with his advice and expertise when he assisted me in purchasing a home. His communication & responsiveness to any questions I had were also highlights. I would highly recommend him to anyone including my friends & family.

ZillowVERIFIED

My husband and I started looking for our home in early summer of 2020 and just closed on our home last week (Nov. 2020). Justin Balok and the Chase Reality team were the best decision we made in the process. They were incredibly helpful, knowledgeable, and responsive which was very helpful considering how crazy the market was this past summer. We were so happy with our experience and so thankful to have the backing and support of this incredible team. One thing to note that we discovered the hard way is that in real estate you can only get seller credit (for repairs, etc) up to your closing costs. ie You can not get a check cut back to you. So it is important to keep track of credits and closing costs when negotiating repairs. But other than that, we had a wonderful experience. And we highly recommend Justin and his team to anyone looking for a great realtor in the Reno area.

ZillowVERIFIED

We really loved having Justin to help us with our purchase. He was so informative and Knowledgeable . If we had questions that he did not have answers he found the answers. He helped us through an issue with our home purchase and it was resolved. He was very honest and I would recommend him to anyone wanting to purchase.